Blog tagged as Business Growth

How a South African Business Reduced Reputational Risk Using Hellopeter 
See how a South African business improved trust and reduced reputational risk through structured public engagement. Real results from systematic reputation management.
27.01.26 08:00 AM
Why Can't We Just Handle Complaints Privately
Handling complaints privately feels safer, but public silence creates reputational risk in today's transparent markets. Learn why public engagement protects business credibility.
22.01.26 08:00 AM
How Online Reviews Impact Google Results
Learn how online reviews can improve your business's Google search ranking and boost your online presence.
20.01.26 04:23 PM
Are Negative Reviews Actually Hurting Our Business? 
This blog highlights how customer reviews and feedback influence buying decisions and brand perception, and explains why actively managing reviews is essential for building trust, improving customer experience, and protecting business reputation.
20.01.26 08:00 AM
Why Silence on Public Complaints Damages Brand Credibility 
Silence on public complaints harms trust more than the complaint itself. Learn why public engagement protects brand credibility and what non-response really signals to markets.
16.01.26 08:00 AM
What Negative Reviews Really Cost Businesses - Revenue, Trust and Growth
Negative reviews don't just affect perception they create measurable costs across revenue, customer acquisition, trust, and long-term growth. Learn the real business impact.
14.01.26 08:00 AM
Online Reputation as a Business Risk in South Africa 
Online reputation is no longer a marketing issue. Learn why public complaints and reviews represent a material business risk for South African companies that requires executive oversight.
12.01.26 08:00 AM
Reputation Resurrection: Bouncing Back from a Business Blunder
This blog outlines why customer reviews and feedback are critical to building trust, influencing purchase decisions, and improving customer experience, and explains how businesses can use reviews to strengthen brand credibility and reputation.
27.12.25 12:11 PM
New Hellopeter Review Enhancement for Better, Richer Feedback
This blog explains how businesses can strengthen customer trust and brand reputation by actively managing online reviews, responding to feedback, and using customer insights to improve service quality and overall customer experience.
27.12.25 11:56 AM
What is Hellopeter Business and How Can It Help Me?
This blog highlights how customer reviews and feedback influence buying decisions and brand perception, and explains why actively managing reviews is essential for building trust, improving customer experience, and protecting business reputation.
27.12.25 11:32 AM