Blog tagged as Customer Experience

If you only know Hellopeter as a consumer review platform, the time you get to know what Hellopeter Business can do for you is now! Here's a quick intro.

Learn about common customer service issues and their solutions, and discover the essential customer service tools every team needs.

This Women's Month, we're highlighting South African women business leaders. Here, we chat with Antoinette De Carvalho, the Founder of Duster Dollies.

We address the misconception that businesses should chase new customers when they should focus on nurturing their existing clients. Read more in our blog.

This Customer Success Story shows how 10bet used Hellopeter to make trust visible by collecting authentic player feedback, responding transparently, and strengthening confidence among new and existing customers through open engagement.

This blog highlights how customer reviews and feedback impact brand credibility and buying decisions, and explains why actively managing and responding to reviews is essential for improving customer experience and building long-term trust.

This blog explores how customer reviews and feedback influence brand perception and customer trust, and explains how businesses can use review insights to improve customer experience and strengthen their online reputation.

This blog explains how customer reviews and feedback play a critical role in shaping brand reputation, and shows how businesses can build trust and improve customer experience by managing and responding to reviews consistently and transparently.

This blog highlights how effective review management helps businesses respond to customer feedback, improve service quality, and build trust by maintaining a transparent and credible online reputation.

This blog explains how businesses can use customer reviews and feedback to identify service gaps, improve customer experience, and strengthen brand reputation by engaging proactively and responding transparently to customer concerns.