New Hellopeter Review Enhancement for Better, Richer Feedback

27.12.25 11:56 AM

Hellopeter

Hellopeter now requires every review to include at least 10 words and a one-word title, making feedback clearer, more helpful, and more valuable for businesses.

Have you ever received a one-star review for your business with no explanation? Or perhaps a five-star review that simply said “Great”, and you’re left wondering what made the customer so satisfied, so you can replicate the experience?

Detailed reviews matter, regardless of the number of stars. The stars give you a glimpse, but the review description is where the juicy details live.

That’s why we’ve rolled out a small but impactful update to the review flow on our consumer platform, hellopeter.com.

What’s Changed?

Before any reviews can be published on hellopeter.com, they must now include:

A minimum of 10 words in the review body
At least one character in the review title

Why This Enhancement Matters

One-word reviews don’t offer much insight – not for your business, and not for other customers.

Short, vague reviews often leave readers with more questions than answers. This update gives your customers the opportunity to be clearer, more thoughtful, and ultimately more helpful.

It also helps keep Hellopeter a safe, trusted space for reviews that matter.

FAQs – Hellopeter’s New Review Requirements

Everything you need to know about this new review enhancement on South Africa’s number-one trusted online review platform.

1. Why do I have to write at least 10 words in a review? To help businesses and other consumers better understand your experience. Short reviews often don’t provide enough context, which makes them less useful. 2. What should I write in the review title? Your title can be a short summary of your experience, like “Fast and friendly service” or “Disappointing delivery time.” It only needs to be one character to post, but we recommend making it meaningful. 3. What happens if my review is too short? You’ll see an error message prompting you to add more detail before it can be published. You can only proceed to the next step, either adding the review title or clicking “publish”, once you’ve written at least 10 characters in the review body and 1 in the title. 4. Can I still leave a review if I’m in a hurry? Yes, but even a short, 10-word summary of your experience is more valuable than a one-word comment. 5. How does this change benefit businesses? Richer feedback helps businesses understand what they’re doing well and where they need to improve. It also helps build trust with future customers. 6. Does this apply to all reviews on Hellopeter? Yes, whether the rating is 1 star or 5 stars, the same requirements apply.

Start Collecting Helpful Feedback Today

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