Flexible plans for all business sizes.
Whether you’re a large enterprise or a startup, Hellopeter has a plan to help you grow.
From 50 review invites p.m.
From 5 review credits p.m.
All the benefits of FREE, and:
- Customisable email invite templates
- SMS review invites
- Photo reviews
- Google review collection
- Google review monitoring management
- Facebook review tab
- Social Ads
- Customisable on-site widget library
- Full review & invite performance analytics
- Google & Net Promoter Score analytics
What our customers say
Frequently asked questions
How can I get started?
Getting started is simple! You can create a free account, or select our Growth Plan. If you’re still not sure, request a demo to hear from our team.
What kind of plans do you offer small businesses?
Our Growth Plan starts at R399 per month, and is perfect for small businesses. The Growth Plan operates on a tiered pricing model according to the number of review invites and review credits your business requires per month - up to 250 monthly review invites and 20 monthly review credits.
For more details, reach out to our team, or create a Free account and explore Plans within your Portal.
Can I upgrade?
Our aim is to deliver long-term success to your business by helping you grow a trusted online presence, and become more discoverable. We encourage you to start small and pay as you grow.
Our tiered monthly pricing means you only pay for the review invites and review credits you expect to use.
Can I cancel my plan?
Yes, there are no commitments. If you’re on our Growth Plan it will be cancelled at the end of your monthly billing cycle. If you’re on our Premium Plan, it will be cancelled at the end of your annual billing cycle.
What are review invites?
Review invites are the foundation of growing a trusted online presence and building social proof.We have three types of review invites you can send out from our platform.
- In-Mail invites - these allow your customers to write and submit reviews right from their email, without ever leaving their inbox.
- Landing page email invites - drive customers out of their email to a landing page where they can write and submit their review.
- Landing page SMS invites - drive customers from an SMS to a landing page where they can write and submit their review.
What other review collection methods do you offer?
We offer a number of additional methods to help you collect reviews, while making it easy for your customers to leave reviews.
- Review share link - allows you to share your unique review link, or embed it in your email signature so your customers can easily review your business.
- QR codes - allows your customers to scan and review, by displaying your unique QR code in-store, on invoices or other marketing collateral.
- On-site collection widget - Makes it easy for your customers to leave reviews directly from your website by installing our review collection widget.
- Facebook collection widget - Makes it simple for your customers to write Hellopeter reviews from your Facebook business page.
What is the difference between review invites and your other collection methods?
Review invites differ from other collection methods as we’re able to verify your customers when using email or SMS invites.
What are review credits?
Review credits apply to our paid plans. One review credit enables you to access customer data for a given review where the source of the review collected isn’t from a review invite. Only one review credit will be used per review irrespective of the number of times that review is viewed.
You have unlimited review credits when the source of the review is from a review invite.
What are reply credits?
A reply credit enables you to reply to a review where the source of the review isn’t from a review invite.
You have unlimited reply credits when the source of the review is from a review invite.
What happens if I use up all my review invites or review credits?
No problem. You can upgrade anytime to a higher tier or plan. If you’re on our Premium Plan you can also choose to purchase add-on review invites or review credits anytime.
Does Hellopeter support businesses with high volumes of reviews?
Absolutely. We have a solution for any volume of reviews. Over 6,000 businesses use Hellopeter, including some of South Africa’s most established enterprises like Miway, Discovery, FNB, ABSA, Vodacom, MTN, Multichoice and many others.
How much does the Growth Plan cost?
Our Growth Plan works on a tiered pricing structure based on monthly review invites, monthly review credits and monthly reply credits.
Our pricing is as follows:
50 review invites | 5 review credits | 5 reply credits - R499 / month*
100 review invites | 10 review credits | 10 reply credits - R899 / month*
150 review invites | 15 review credits | 15 reply credits - R1329 / month*
250 review invites | 25 review credits | 25 reply credits R2199 / month*
*Quantities above are all per month
How much does the Premium Plan cost?
Our Premium Plan also works on a tiered pricing structure based on annual review invites, annual review credits and annual reply credits. Our pricing is as follows:
6000 review invites | 500 review credits | 500 reply credits - R3599 / month
12000 review invites | 850 review credits | 850 reply credits - R5939 / month
18000 review invites | 1200 review credits | 1200 reply credits - R7919 / month
Unlimited review invites | Unlimited review credits | Unlimited reply credits - R10799 / month
*Quantities above are all per annum and paid annually
Why is your Premium Plan paid annually?
We’ve found that customers who can commit to a full year of using Hellopeter will be more successful in growing a trusted online presence, building social proof and becoming more discoverable. And since your long-term success is our goal, we want to encourage those practices that support that goal.