Learn, understand, grow your business with online reviews

Silence on public complaints harms trust more than the complaint itself. Learn why public engagement protects brand credibility and what non-response really signals to markets.

This Customer Success Story shows how 10bet used Hellopeter to make trust visible by collecting authentic player feedback, responding transparently, and strengthening confidence among new and existing customers through open engagement.

Negative reviews don't just affect perception they create measurable costs across revenue, customer acquisition, trust, and long-term growth. Learn the real business impact.

Online reputation is no longer a marketing issue. Learn why public complaints and reviews represent a material business risk for South African companies that requires executive oversight.

This blog highlights how customer reviews and feedback impact brand credibility and buying decisions, and explains why actively managing and responding to reviews is essential for improving customer experience and building long-term trust.

This blog explores how customer reviews and feedback influence brand perception and customer trust, and explains how businesses can use review insights to improve customer experience and strengthen their online reputation.

This blog explains how customer reviews and feedback play a critical role in shaping brand reputation, and shows how businesses can build trust and improve customer experience by managing and responding to reviews consistently and transparently.

This blog highlights how effective review management helps businesses respond to customer feedback, improve service quality, and build trust by maintaining a transparent and credible online reputation.

This blog explains how businesses can use customer reviews and feedback to identify service gaps, improve customer experience, and strengthen brand reputation by engaging proactively and responding transparently to customer concerns.

This blog explores how businesses can use customer reviews and feedback to improve customer experience, strengthen brand reputation, and build trust by responding consistently and transparently to customer concerns.