Blog tagged as Hellopeter

Silence on public complaints harms trust more than the complaint itself. Learn why public engagement protects brand credibility and what non-response really signals to markets.

Negative reviews don't just affect perception they create measurable costs across revenue, customer acquisition, trust, and long-term growth. Learn the real business impact.

Online reputation is no longer a marketing issue. Learn why public complaints and reviews represent a material business risk for South African companies that requires executive oversight.

This blog explains how businesses can use customer feedback and online reviews to better understand customer needs, improve service delivery, and strengthen brand reputation through transparent and proactive engagement.

This blog explains how businesses can proactively manage customer reviews and feedback to improve customer experience, protect their online reputation, and build trust by responding transparently and consistently across review platforms.

This blog outlines why customer reviews and feedback are critical to building trust, influencing purchase decisions, and improving customer experience, and explains how businesses can use reviews to strengthen brand credibility and reputation.

This blog explains how businesses can strengthen customer trust and brand reputation by actively managing online reviews, responding to feedback, and using customer insights to improve service quality and overall customer experience.

This blog explores how businesses can use customer reviews and feedback to improve customer experience, resolve issues effectively, and build long-term trust by managing their online reputation proactively and transparently.

This blog highlights how customer reviews and feedback influence buying decisions and brand perception, and explains why actively managing reviews is essential for building trust, improving customer experience, and protecting business reputation.

This blog explains how businesses can use customer reviews and feedback to improve customer experience, manage their online reputation, and build trust by responding proactively and transparently to customer concerns.