Insights from South Africa's largest consumer trust platform

Google Reviews or Hellopeter? They do different jobs. For South African brand reputation, here is which one your customers, and Google's own AI, rely on.

The first Hellopeter Industry Benchmark. How South Africa's short-term insurers really rate on customer experience, the themes that separate the leaders from the long tail, and what it means for your reputation in an AI-search world. Built on our AI analysis of real customer reviews.

When a South African researches a brand on Google, the answer comes from Hellopeter, at organic #1 or quoted inside Google's AI. It is your customers' verdict,

In betting, players assume operators are rigged and won't pay. 10bet made its service and fast payouts visible on Hellopeter, building an 8.6 TrustIndex and a documented #1 in its category.

A small hosting company with no ad budget built a 10/10 reputation on service alone, until it ranked #1 in Internet & Telecoms and its brand name became its biggest marketer. Here is how.

King Price put its Hellopeter reviews where buyers decide and lifted lead generation 14%. Years on, that same review engine has compounded into a 10/10 TrustIndex and a 4.2 Great AI score.

Lending generates complaints by default. Mobicred took control of its reputation anyway, climbing from a 1.4 star to the top of its category and actively holding a 7.13 TrustIndex today.

Debt is the hardest category to get reviews in. National Debt Advisors built a reputation anyway, climbing from 65th to 2nd in two months and sustaining a 9.5/10 TrustIndex today. Here is how.

Most businesses use Hellopeter reactively, after a crisis. Gys Pitzer Motoring did the opposite, climbed 10 positions in Automotive and held a 10/10 TrustIndex for 24 months.