How to Request a Review Update: From Complaint to Resolved
Almost every business has received a negative review at least once. But what truly makes a company stand out is how it responds. A well-managed complaint can positively impact ...
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Reviews made easy with Hellopeter’s WhatsApp review chatbot
Did you know that you can collect or write reviews in two ticks ...
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Lesson 7: Maximising your review collection opportunities
A frequent comment we hear from small business owners once they understand the value of reviews is, “How ...
Lesson 6: Identifying the best reviews to leverage
Search Engine Journal reported, “the more reviews, the better.” They went on to say when a business has ...
Lesson 5: How to effectively leverage online reviews
When potential customers are looking for whatever it is that you are selling, they want social proof you ...
Lesson 4: How to respond to positive and negative online reviews
There’s an old proverb that says, “You have to take the good with the bad.” This is true in all aspects ...
Lesson 1: Introduction to Hellopeter
If you’ve landed on this website, you may be wondering, what exactly is Hellopeter? In this post, we’re ...
Understanding Consumer Behavior with Regards to Online Reviews
Consumer behavior has changed. Customers trust online reviews as much as their friends and family, and ...
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