How to Request a Review Update: From Complaint to Resolved
Almost every business has received a negative review at least once. But what truly makes a company stand out is how it responds. A well-managed complaint can positively impact ...
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How We Buy Cars uses Hellopeter to gain invaluable insights
Success storiesIndustry: Automotive Headquarters: Centurion, South Africa ...
Reviews made easy with Hellopeter’s WhatsApp review chatbot
Did you know that you can collect or write reviews in two ticks ...
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Success storiesWe love when businesses are successful. We also love when our ...
LATEST STORIES
How online reviews facilitate social proof, trust and sales
Social proof is an important component of how we navigate the world, and importantly, how consumers ...
Why consumers rely on reviews
Potential consumers want a quick and easy way of gauging who you are as a business, and online reviews ...
Why do consumers read reviews?
We live in a world where we have more choices than ever before. Instead of two or three options, we have ...
Why negative reviews aren’t the end of the world
Despite your best efforts, your business may receive negative online reviews from time to time. While ...
How to build consumer trust and why your business depends on it
All relationships are built on trust, and the consumer-business relationship is no different. In a world ...
SweetieBox: Using Trust and Credibility to boost sales
Industry: Consumer Goods Headquarters: Johannesburg, South Africa Result: 19% increase in sales
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