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Comet Projects
Aug 20, 2020 9:57:37 AM
The challenge
As a small business and new name in the fibre industry, with so much competition in the market, what better Platform to use than Hellopeter. The team has been amazing to work with on our journey in growing our business.
This was a good move in creating credibility with our customers and having brand awareness at the same time. Marketing and advertising can be very pricey and using the wrong company can make or break a brand.
The solution
Hellopeter allowed Comet Projects customers the opportunity to give feedback on their experience. It’s refreshing to hear good news compared to only hearing about bad experiences and we pride ourselves at Comet Projects in creating a good customer experience and after-sales service. This helps give us a competitive edge in the market.
The results
The best part about this whole process has been our ability to use our customer reviews (from a trusted platform like Hellopeter) as social proof for new customers. We’ve had our best month in July with an increase in sales of 120% due to our reviews and our 5-star rating on Hellopeter!
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