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Fresh feature: Manage Facebook reviews from your Hellopeter portal

Hellopeter

Mar 7, 2022 7:18:52 AM

At Hellopeter Business, we always want to make your life easier! We understand that juggling your Hellopeter profile, Google Reviews, and social media reviews can just be too much sometimes! 

So, how do you ensure you don’t miss any reviews and keep up that sterling reputation of quickly and efficiently responding to your business’s reviews?

We’re excited to announce that we’ve now added another exciting feature to our biz.hellopeter.com offering! Say hello to our new Facebook review management integration to the Hellopeter Businesses portal.

What does this mean for my business?

 

Whether you’re a social media manager, reputation manager, marketing manager, business owner, or anyone working for an SME, you need to keep an eye on reviews. But these days, your reviews are dispersed all over the place! 

It’s not just as simple as that email someone sent you with some kind words. Everyone and anyone can now leave reviews on multiple platforms. That’s why we’ve expanded our offering with an exciting Facebook integration option! 

And because customers expect you to act fast and give their review the attention it deserves, you must have control over your review management process. 

In fact, research shows that 90% of unhappy customers say they will return and buy again if an issue is resolved quickly and efficiently. 

No more:

  • Juggling different tabs trying to check on reviews.

  • Getting confused by which reviews you’ve already replied to.

  • Not having full visibility of your business’s overall review rating.

  • Feeling disorganised in your review management process.

Now you can:

  • Open one tab to check on any new reviews.

  • Get a holistic overview of how your company is performing.

  • Quickly reply to all your business reviews from one portal. 

  • Use our social ad feature to turn your Facebook reviews into visually-appealing social ads that you can then share on social media. 

  • Use our Hellopeter reply template feature to ensure you stay on brand, regardless of who in the team is replying.

  • Create alignment in your team by using our team note feature to flag certain issues or make comments.

  • See a more realistic reflection of your TrustIndex and Net Promoter Score.

How it Works

 

Check out our Facebook Integration Feature Guide that breaks down step-by-step how you can add Facebook as a channel on your Hellopeter Businesses portal. 

It’s easy and oh-so-rewarding! 

Don’t have a Hellopeter Business account yet?

 

Sign up in seconds here—it’s free! 

 
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