Flexible plans for all business sizes.
Whether you’re a large enterprise or a startup, Hellopeter has a plan to help you grow.
Growth
From 50 review invites p.m.
From 5 review credits p.m.
GROWTH includes:
- Customisable email invite templates
- SMS review invites
- Photo reviews
- Google review collection
- Google review monitoring management
- Facebook review tab
- Social Ads
- Customisable on-site widget library
- Full review & invite performance analytics
- Google & Net Promoter Score analytics
Premium
From 7200 review invites p.a.
From 600 review credits p.a.
All the greatness of GROWTH, and:
- Multi-location review collection
- Advanced review management
- Advanced notifications
- Competitor analysis
- Advanced Google search insights
- Multi-user logins
- Full API access with support
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Feature Breakdown
Compare our plans side-by-side to see which will offer the greatest impact for your business.
Collect reviews to build your reputation.
Review invites i Proactively collect reviews to grow your online reputation, build social proof and become more discoverable.
Review share link i Share your unique review link, or embed in your email signature so that your customers can easily review your business.
Landing page email review invites i Send emails to your customers driving them to a landing page to write reviews and remove login or account creation friction.
In-mail review invites i Allow your customers to write reviews directly from their email client and remove login or account creation friction.
SMS review invites and customisation i Collect reviews with fully customisable SMS requests & reach your customers wherever they are.
In-store review collection i Allow your customers to scan and review, by displaying your unique QR code in store.
Multiple location in-store review collection i Use multiple QR codes to collect, manage and compare reviews across multiple locations or branches from one workspace.
On-site review collection widget i Make it easy for your customers to leave reviews directly from your website by installing our review collection widget.
Google review collection i Use Hellopeter review invites to drive Google reviews so you can build a consistent online reputation.
Facebook review collection widget i Make it easy for your customers to write reviews from Facebook.
Invoice based review collection i Allow your customers to scan and review, by displaying your unique QR code on invoices or receipts.
Email review collection i Allow your customers to scan and review, by displaying your unique QR code in your email signature.
Photo review collection i Allow your customers to attach photos to their reviews.
Email invitation template branding and customisation i Customise email design, copy and add your logo to give you full control over your branding.
One click invitation resends i Resend review invites that have not been converted with just one click.
Showcase your reviews to build social proof and attract customers
One click social sharing i Build trust by pushing your top reviews to your social channels with one click.
On-site trust badges i Display your aggregated star rating, TrustIndex and industry ranking with badges designed to boost buyer confidence
On-site review widget library i Choose from a range of different widgets to showcase reviews where they matter most, and make it easy for your customers to leave reviews directly from your website.
On-site dedicated SEO review page i Boost your organic presence on Google by showcasing reviews on a crawlable dedicated page.
Social ads i Turn your best reviews into beautiful Social Ads in just a few clicks. No design skills needed.
Facebook review tab i Show off your Hellopeter reviews in a dedicated tab embedded in your Facebook page.
Widget customisation i Customise the appearance of on-site widgets to match your brand.
Get found easily and drive traffic
Hellopeter business profile i Hellopeter has over 45,000 daily visitors. By building your Hellopeter profile you can get found by new customers searching for great products and services.
Get listed as a verified business i Hellopeter's verification status brings instant credibility to your business. Boost buyer confidence by being a Hellopeter verified business.
Feature on best business pages i Increase exposure of your Hellopeter profile by allowing more customers to find you.
Google rich snippets i Attract organic Google traffic by displaying star ratings in Hellopeter profile and review pages in Google search results.
Google SEO i Leverage SEO friendly reviews to draw organic traffic from Google search results to your website.
Improve Google keyword reach i Hellopeter industry and best business pages claim high rankings in Google. Become more discoverable by getting listed on these pages.
Manage reviews and engage with your customers
Replying to reviews
Reply credits i One reply credit allows you to reply to a review where the source of the review is not from a review invitation. You do not use reply credits to reply to reviews collected from review invites.
Character limit on replies
Review credits i One review credit enables you to access customer data for each review written where the source of the review is not from a review invitation. You do not require a review credit to display customer data for reviews collected from review invites.
Private replies i Send a private reply to your customers.
Saved replies i Quickly reply to your customer reviews by creating saved replies.
Purchase add-on review credits i Purchase additional review credits whenever you run out, or upgrade your plan anytime to gain access to more review credits and review invites.
Purchase add-on review invites i Purchase additional review invites whenever you run out, or upgrade your plan anytime to gain access to more review credits and review invites.
Notifications
Email notifications
SMS notifications
Advanced notifications i Allows you to add non users to your notifications and decide which reviews and messages you would like to be notified about.
Review management
Google review monitoring & management i Track and manage your Google reviews within the Hellopeter unified review inbox.
Report reviews i Report & track reviews in-app that they you believe are false or don’t meet our guidelines
Team notes i Add notes to your reviews to collaborate with team members.
Profile management
Users per business profile
Manage multiple business profiles from one account
Measure and Learn
Hellopeter analytics
Dashboard i See how your business is performing at a glance, identify trends and measure progress.
Review invitation performance i Measure all review collection efforts by understanding the collection channels that are converting best.
Review, TrustIndex & Industry analytics i Use in-depth insights to measure performance and make data-driven decisions.
NPS analytics i Find your best customer advocates by measuring customer loyalty.
Competitor analytics i Gain comprehensive insights on how your competitors are performing by acting on real-time, aggregated review data.
Google analytics
Profile views from Google search i The number of times your Hellopeter profile and reviews have been viewed by users searching in Google.
Clicks on your profile from Google i The number of times users have clicked on your Hellopeter profile and reviews from Google organic search.
Average position ranking of your profile & reviews in Google i The average position in Google search results for your Hellopeter profile and reviews.
Search terms used in Google to find your profile i Search terms used by users to return your Hellopeter profile and reviews in Google.
Most viewed pages in Google for your profile and reviews i The most viewed and clicked on pages for your Hellopeter profile and reviews.
Geographical location of traffic to your profile i Review invites
Demographic insights i The age and gender of all users that view your Hellopeter profile and reviews from all channels.
Channel insights i The number of times users have clicked on your Hellopeter profile and reviews from all channels.
Priority services
Email support i Our support team is available to answer your questions and resolve issues.
Live chat support i Get instant help anytime you need it with our live chat support.
Customer success i Get the most out of Hellopeter with a dedicated account manager committed to your success.
Growth
Starts at 50 /month
Limited
Starts at 5 /month
Unlimited
Starts at 5 /month
Starts at 2
Limited to 3
Limited to 3
Premium
Starts at 6000 /year
Starts at 500 /year
Unlimited
Starts at 500 /year
Starts at 8
Hellopeter helps businesses from small to enterprise grow a trusted online reputation.
What our customers say
Frequently asked questions
How can I get started?
Getting started is simple! Start your 14 day Free Trial and get immediate access. If you’re still not sure, request a demo to hear from our team.
What kind of plans do you offer small businesses?
Our Growth Plan starts at R599 per month, and is perfect for small businesses. The Growth Plan operates on a tiered pricing model according to the number of review invites and review credits your business requires per month - up to 250 monthly review invites and 30 monthly review credits.
For more details, reach out to our team, or start a Free Trial and explore. No commitments, cancel anytime!
Can I upgrade?
Our aim is to deliver long-term success to your business by helping you grow a trusted online presence, and become more discoverable. We encourage you to start small and pay as you grow.
Our tiered monthly pricing means you only pay for the review invites and review credits you expect to use.
Can I cancel my plan?
Yes, there are no commitments. If you on a 14 day Free Trial cancel anytime during your trial. If you on our Growth Plan it will be cancelled at the end of your monthly billing cycle. If you’re on our Premium Plan, it will be cancelled at the end of your annual billing cycle.
What are review invites?
Review invites are the foundation of growing a trusted online presence and building social proof.We have three types of review invites you can send out from our platform.
These are:
- In-Mail invites - these allow your customers to write and submit reviews right from their email, without ever leaving their inbox.
- Landing page email invites - drive customers out of their email to a landing page where they can write and submit their review.
- Landing page SMS invites - drive customers from an SMS to a landing page where they can write and submit their review.
What other review collection methods do you offer?
We offer a number of additional methods to help you collect reviews, while making it easy for your customers to leave reviews.
- Review share link - allows you to share your unique review link, or embed it in your email signature so your customers can easily review your business.
- QR codes - allows your customers to scan and review, by displaying your unique QR code in-store, on invoices or other marketing collateral.
- On-site collection widget - Makes it easy for your customers to leave reviews directly from your website by installing our review collection widget.
- Facebook collection widget - Makes it simple for your customers to write Hellopeter reviews from your Facebook business page.
What is the difference between review invites and your other collection methods?
Review invites differ from other collection methods as we’re able to verify your customers when using email or SMS invites.
What are review credits?
Review credits apply to our paid plans. One review credit enables you to access customer data for a given review where the source of the review collected isn’t from a review invite. Only one review credit will be used per review irrespective of the number of times that review is viewed.
You have unlimited review credits when the source of the review is from a review invite.
What are reply credits?
A reply credit enables you to reply to a review where the source of the review isn’t from a review invite.
You have unlimited reply credits when the source of the review is from a review invite.
What happens if I use up all my review invites or review credits?
No problem. You can upgrade anytime to a higher tier or plan. If you’re on a Growth Annual or Premium Plan you can also choose to purchase add-on review invites or review credits anytime.
Does Hellopeter support businesses with high volumes of reviews?
Absolutely. We have a solution for any volume of reviews. Over 6,000 businesses use Hellopeter, including some of South Africa’s most established enterprises like Miway, Discovery, FNB, ABSA, Vodacom, MTN, Multichoice and many others.
How much does the Growth Plan cost?
Our Growth Plan works on a tiered pricing structure based on monthly review invites, monthly review credits and monthly reply credits.
Our pricing is as follows:
50 review invites | 5 review credits | 5 reply credits - R599 / month*
100 review invites | 10 review credits | 10 reply credits - R949 / month*
150 review invites | 17 review credits | 17 reply credits - R1499 / month*
250 review invites | 30 review credits | 30 reply credits R2499 / month*
*Quantities above are all per month
How much does the Premium Plan cost?
Our Premium Plan also works on a tiered pricing structure based on annual review invites, annual review credits and annual reply credits. Our pricing is as follows:
6000 review invites | 600 review credits | 600 reply credits - R4167 / month
12000 review invites | 900 review credits | 900 reply credits - R6833 / month
18000 review invites | 1250 review credits | 1250 reply credits - R9167 / month
Unlimited review invites | Unlimited review credits | Unlimited reply credits - R12500 / month
*Quantities above are all per annum and paid annually
Why is your Premium Plan paid annually?
We’ve found that customers who can commit to a full year of using Hellopeter will be more successful in growing a trusted online presence, building social proof and becoming more discoverable. And since your long-term success is our goal, we want to encourage those practices that support that goal.
Find out how we can help your business grow.
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15,000 businesses of all sizes trust Hellopeter
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