In our digital world, online reviews play a significant role in shaping consumer decisions. Potential customers often turn to platforms like Hellopeter to gauge the credibility and trustworthiness of a business before making a purchase or engaging in a service. 

One powerful way to build trust is by providing website visitors with a quick snapshot of your online reputation through review metrics. In this guide, we'll walk you through the process of getting your key Hellopeter metrics on your website.

Adding your reviews to your website helps to encourage faster conversions. However, reading through them can take time. By displaying your review metrics, you give your website visitors a quick overview of your online reputation without them having to read every review.

For maximum success, Hellopeter offers customisable review metric widgets that align with your brand's style and guidelines. 

Your Hellopeter metrics, based on your review data, are shown on your Hellopeter business profile.

Here are the key metrics you should know about:

1. TrustIndex
The TrustIndex is a primary metric consumers use to assess your business's credibility and trustworthiness. A higher TrustIndex bolsters your standing against competitors.

2. Industry Ranking

Your Industry Ranking shows how your business ranks relative to others in your industry. The higher your TrustIndex compared to competitors, the better your Industry Ranking.

3. Average Review Rating

The Average Review Rating provides a quick snapshot of customer satisfaction and represents the collective sentiment expressed through star ratings on Hellopeter.

4. Net Promoter Score (NPS)

Your NPS score indicates how likely your customers are to recommend your business to others, offering insights into your brand advocacy.