<?xml version="1.0" encoding="UTF-8" ?><!-- generator=Zoho Sites --><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:content="http://purl.org/rss/1.0/modules/content/"><channel><atom:link href="https://biz.hellopeter.com/blogs/tag/brand-reputation/feed" rel="self" type="application/rss+xml"/><title>Hellopeter Business - Learn, understand, grow your business with online reviews #Brand Reputation</title><description>Hellopeter Business - Learn, understand, grow your business with online reviews #Brand Reputation</description><link>https://biz.hellopeter.com/blogs/tag/brand-reputation</link><lastBuildDate>Mon, 30 Mar 2026 09:47:00 -0700</lastBuildDate><generator>http://zoho.com/sites/</generator><item><title><![CDATA[Common Customer Service Problems and the Tools to Solve Them]]></title><link>https://biz.hellopeter.com/blogs/post/common-customer-service-problems-and-the-tools-to-solve-them</link><description><![CDATA[<img align="left" hspace="5" src="https://biz.hellopeter.com/files/Blog Post Assets/Most Common Black Friday Complaints and How to Solve Them/Tools Every Customer Service Team Needs -1-.webp"/>Learn about common customer service issues and their solutions, and discover the essential customer service tools every team needs.]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_jDIYiK19RSmshpQz8tnJfQ" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_b3l9qUUG6lRqhIeVIh_OJQ" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_9ZWFZ4OYS82jfKyrDdfNUw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_CfgGfSsKLsYU22qSCPVNXA" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_CfgGfSsKLsYU22qSCPVNXA"] .zpimage-container figure img { width: 1310px ; height: 736.88px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-roundcorner zpimage-space-none " src="/Tools%20Every%20Customer%20Service%20Team%20Needs%20-1-.webp" size="fit" alt="Common Customer Service Problems and the Tools to Solve Them" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_EmDAgpv4g5GspryunbzVWg" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_EmDAgpv4g5GspryunbzVWg"] .zpimage-container figure img { width: 77px !important ; height: 77px !important ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-original zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/Artboard%202.png" size="original" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_v2nZautHiwqt3Oj6IqKnWg" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h4
 class="zpheading zpheading-style-none zpheading-align-center zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true">Hellopeter</h4></div>
</div></div></div></div><div data-element-id="elm_m2yycdIp_F6ugbJKzIseSQ" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_1SwZhfcK6RHyIMIGRoPUDw" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_vCL-8EzQbZfUz-KiTy-pjw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_vCL-8EzQbZfUz-KiTy-pjw"].zpelem-col{ margin-block-start:-3px; } </style><div data-element-id="elm_NzeM0gVbOoLJUb5zpc8Kgg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p><span><span></span><span></span></span></p><div><p><span></span></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p style="font-weight:bold;"><em></em></p><div><p></p><div><p><span></span></p><span><span><p></p><div><p><span></span></p><div><p>In today's competitive business landscape, there are many customer service problems you have to overcome. Outstanding customer service has become crucial in building customer trust and loyalty. In fact, a whopping&nbsp;<a href="https://www.helpscout.com/75-customer-service-facts-quotes-statistics/" target="_blank" rel="">89% of consumers</a>&nbsp;say a positive customer service experience increases their chances of making another purchase.</p><p><span><br/></span></p><p><span>However, providing exceptional customer support has its challenges. That's why having the right customer service tools to empower your business can make all the difference.&nbsp;In this article, we'll explore businesses' common customer service challenges and ways you can navgitate them.</span></p></div><p><span></span></p><div><p><span></span></p></div></div></span><p></p></span></div><p></p><p><span></span></p></div><p><span></span></p></div><p></p></div><p></p></div><p></p></div><p></p></div>
<p></p></div><p></p></div><p></p></div><p></p></div><p><span></span></p></div><p><span></span></p><span></span><p></p></div>
</div><div data-element-id="elm_-J3gQpI2xDwNhwIbDniKaA" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span><span><strong><span><span><strong><span><strong><span><b><span><b><span><b><span><b><span><b><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Common Customer Service Problems&nbsp;</span></span></span></span></span></span></span></span></span></span></span></span></span><span><br/></span></span></b></span></b></span></b></span></b></span></b></span></strong></span></strong></span></span></strong></span></span></h3></div>
<div data-element-id="elm_gFztJkc0zQB7tb3e9MS_uA" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p><span></span></p><span><span><p></p><div><p><b></b></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span></span></p><div><p><span></span></p><span><span><p><span></span></p><div><p><span></span></p><div><p><span>Delivering exceptional customer service can be a complex endeavour involving understanding customer needs, handling angry customers, managing service ticket overload, ensuring prompt response times, identifying areas for improvement, and addressing various other critical aspects of customer support. Here are six of the top customer service problems teams experience.</span></p></div><p><span></span></p></div><p></p></span></span><p><span></span></p></div><p></p></div><p></p></div><p></p></div><p></p></div>
<p></p></div><p></p></div><p></p></div><p></p></span></span><p><span></span></p></div>
<p></p></div><p></p></div></div><div data-element-id="elm_LZe4D7rbHYJaSb7HMNROKw" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span><span><strong><span><span><strong><span><strong><span><b><span><b><span><b><span><b><span><b><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>1. Answering Challenging Questions</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span><br/></span></span></b></span></b></span></b></span></b></span></b></span></strong></span></strong></span></span></strong></span></span></h3></div>
<div data-element-id="elm_fuTUH53MmwIxZBHC8zZjAw" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p><span></span></p><span><span><p></p><div><p><b></b></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span></span></p><div><p><span></span></p><span><span><p><span></span></p><div><p><span></span></p><div><p><span></span></p><div><p><span>Customers often come with unique, complex inquiries requiring quick and accurate responses. With Hellopeter Business, you can&nbsp;<a href="https://6651752.hs-sites.com/review-management" rel="noopener" target="_blank">draft template replies</a>&nbsp;to common problems and respond publicly to reviews on Hellopeter. This way, your team can confidently and professionally navigate challenging customer interactions using pre-prepared responses.&nbsp;</span></p><p><span><br/></span></p><p><span>Stay attuned to your customer's thoughts so that you don't only meet their expectations but also demonstrate your commitment to exceptional service.</span></p></div></div></div></span><p></p></span></div><p><span></span></p></div><p></p></div></div></div></div></div></div></span></span><p><span></span></p></div><p></p></div><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p><span></span></p><p></p><p></p></div>
</div><div data-element-id="elm_jFHg5f6sGG9DVjyZQ-7RYQ" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_jFHg5f6sGG9DVjyZQ-7RYQ"] .zpimage-container figure img { width: 1310px ; height: 1109.75px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-roundcorner zpimage-space-none " src="/reply-templates-1.webp" size="fit" alt="Review reply templates" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_ix8VKTOpFUWyi2hngtUctg" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span><span><strong><span><span><strong><span><strong><span><b><span><b><span><b><span><b><span><b><span><span><span><span><span><span><span><span><span><span><span><span>2. Understanding Customers' Needs&nbsp;</span></span></span></span></span></span></span></span></span></span></span><br/></span></b></span></b></span></b></span></b></span></b></span></strong></span></strong></span></span></strong></span></span></h3></div>
<div data-element-id="elm_moGO_euCsa7vCbF0SRSZEQ" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p><span></span></p><span><span><p></p><div><p><b></b></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span></span></p><div><p><span></span><span><span></span></span></p><p></p><div><p><span></span></p><div><p><span>It's essential to understand the needs and expectations of your customers to deliver exceptional customer service. For this reason,&nbsp;Hellopeter Business provides a powerful tool to gain valuable insights by tapping into customer feedback and reviews.</span></p><p><span><br/></span></p><p><span>We make it easy for you to&nbsp;<a href="https://6651752.hs-sites.com/review-collection-hellopeter" rel="noopener" target="_blank">send review requests</a>&nbsp;to customers, asking them for feedback on how you did. From sending this via SMS, email, or even&nbsp;<a href="https://6651752.hs-sites.com/blog/say-hello-to-easy-review-collection-with-hellopeters-whatsapp-review-chatbot" rel="noopener" target="_blank">WhatsApp</a>, you get to hear what you're doing right and where you can improve after every experience.&nbsp;</span></p><p><span><br/></span></p><p><span>For larger companies with multiple branches, Hellopeter Business provides a comprehensive overview of how each branch performs, allowing you to identify improvement areas and ensure consistency across your entire organisation.</span></p><p><span><br/></span></p><p><span>You can align your offerings with customer preferences and enhance the overall customer experience by leveraging Hellopeter Business's insights.</span></p></div><p><span></span></p></div><p></p></div></div></div></div></div></div></div></div></div></span></span><p></p></div></div><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p><span></span></p><p></p><p></p></div>
</div><div data-element-id="elm_w1zqZRcjHuwjqTFtgb3lSA" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_w1zqZRcjHuwjqTFtgb3lSA"] .zpimage-container figure img { width: 661px !important ; height: 750px !important ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-original zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-roundcorner zpimage-space-none " src="/in-store-review.webp" size="original" alt="WhatsApp review chatbot" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_jUDyX3BLzLOQhW2bJ0bQ3A" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:32px;"><b><span><b><span><b><span><b><span><span><span><span><span><span><span><span><span><span>3. Handling Angry Customers</span></span></span></span></span></span></span></span></span></span><span><span><br/></span></span></b></span></b></span></b></span></b></span></h2></div>
<div data-element-id="elm_8_wvThBE95-n88dn-wdxdg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p><span></span></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span><span><span></span></span></span></p><p></p><div><p></p><div><p>Dealing with angry customers can be challenging, but it's an opportunity to showcase your commitment to resolving issues.&nbsp;Don't underestimate the impact of effective resolution. Studies show that&nbsp;<a href="https://www.helpscout.com/75-customer-service-facts-quotes-statistics/" target="_blank" rel="">70%</a><a href="https://www.helpscout.com/75-customer-service-facts-quotes-statistics/" target="_blank" rel="">&nbsp;of unhappy customers </a>will give a business another chance if they address their concerns.</p><p><span><br/></span></p><p><span>Hellopeter Business allows customers to update their reviews on the platform, reflecting that their issue has been resolved satisfactorily. This, in turn, helps you transform dissatisfied customers into loyal brand advocates.</span></p><p><span><br/></span></p><p><span>Remember, how you handle negative reviews can be even more valuable than a 5-star review. Using these tools, you can foster trust, build strong customer relationships, and enhance your brand reputation.</span></p></div><p><span></span></p></div><p></p><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p><span></span></p></div><p></p></div>
</div><div data-element-id="elm__fV2cO97yH5speLj67Sf9Q" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:32px;"><b><span><b><span><b><span><b><span><span><span><span><span><span><span><span><span><span><span><span>4. Service Ticket Overload&nbsp;</span></span></span></span></span></span></span></span></span></span></span></span><span><span><br/></span></span></b></span></b></span></b></span></b></span></h2></div>
<div data-element-id="elm_T_eAVJ8w7dQPtrk6XD8zVA" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p><span></span></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span><span><span></span></span></span></p><p></p><div><p></p><div><p><span></span></p><div><p><span>Managing customer service requests from multiple channels can be overwhelming.&nbsp;However, with Hellopeter Business, you can&nbsp;<a href="https://6651752.hs-sites.com/review-management" rel="noopener" target="_blank">sync all your reviews</a>&nbsp;from popular platforms like Google, and Hellopeter into one convenient and user-friendly inbox. This integration streamlines your customer service workflow by centralising all incoming queries and feedback in a single location.</span></p><p><span><br/></span></p><p><span>Having all your reviews in one place, you can easily track the status of each review, whether it has been replied to or remains pending, ensuring that no customer query falls through the cracks.</span></p><p><span><br/></span></p><p><span>This streamlined approach saves time and effort and enables you to provide timely and efficient support to your customers, enhancing customer satisfaction and loyalty.</span></p></div><p><span></span></p></div><p><span></span></p></div><p></p><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p><span></span></p></div><p></p></div>
</div><div data-element-id="elm_o9VxKCvMeBvvqLFN6KDudA" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_o9VxKCvMeBvvqLFN6KDudA"] .zpimage-container figure img { width: 1310px ; height: 713.95px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-roundcorner zpimage-space-none " src="/hellopeter-one-inbox%20-1-.webp" size="fit" alt="Review management" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_jIv15ph8kHtkOhrGP2Jsog" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span><span><strong><span><span><strong><span><strong><span><b><span><b><span><b><span><b><span><b><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>5. Slow Response or Support Times</span></span></span></span></span></span></span></span></span></span></span></span></span></span><br/></span></b></span></b></span></b></span></b></span></b></span></strong></span></strong></span></span></strong></span></span></h3></div>
<div data-element-id="elm_uQ0jyYnGd3PbdmULEbR5Og" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span></span></p><div><p><span><span><span></span></span></span></p><p><span></span></p><div><p><span></span></p><div><p><span>Delays in responding to customer queries can lead to dissatisfaction and frustration.&nbsp;Hellopeter Business ensures you never miss a beat, as you receive immediate notifications and emails when customers post new reviews.</span></p><p><span><br/></span></p><p><span>Furthermore, Hellopeter Business allows you to categorise and tag reviews based on various criteria. You can organise reviews by branch, date range, replied/reported/unread status, number of stars, and the channel the review originated from (such as Facebook, Google, or Hellopeter).</span></p><p><span><br/></span></p><p><span>Additionally, Hellopeter Business provides valuable insights into the sentiment of reviews. Quickly identify whether a reviewer is a promoter (very happy), passive (neutral), or detractor (unhappy). This information helps you prioritise and tailor your responses accordingly.</span></p><p><span><br/></span></p><p><span>Plus, you can streamline your team's workflow by creating custom tags and assigning them to specific team members responsible for handling different reviews. Efficiently allocate tasks and ensure that each review receives the attention it deserves.</span></p></div><p><span></span></p></div><p><span><span></span></span></p><p></p></div><span></span><p></p></div></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div>
</div><div data-element-id="elm_lBTuiAZoBxTnoZn4bvUqXg" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_lBTuiAZoBxTnoZn4bvUqXg"] .zpimage-container figure img { width: 1310px ; height: 913.91px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-roundcorner zpimage-space-none " src="/Review-and-reply.webp" size="fit" alt="Social proof" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_cO0ho23e1LDLYxFf8cGZjg" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span><span><strong><span><span><strong><span><strong><span><b><span><b><span><b><span><b><span><b><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>6. Difficulty in Seeing Where You're Going Wrong&nbsp;</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><br/></span></b></span></b></span></b></span></b></span></b></span></strong></span></strong></span></span></strong></span></span></h3></div>
<div data-element-id="elm_LP369GUN2yYLtofM-dKhKw" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span></span></p><div><p><span><span><span></span></span></span></p><p><span></span></p><div><p><span></span></p><div><p><span></span></p><div><p><span>In the fast-paced world of customer service, it's crucial to clearly understand where your team stands and how you can improve.&nbsp;</span>Track essential indicators such as time to reply, average star rating, Net Promoter Score, and TrustIndex to get a comprehensive overview of your customer service effectiveness with Hellopeter Business.&nbsp;</p><p><span><br/></span></p><p><span>By leveraging these insights, you can identify areas where your team might fall short and take proactive steps to rectify them. For example, you can analyse your average star ratings, pinpoint areas where your customers are less satisfied, and focus on making necessary improvements.</span></p><p><span><br/></span></p><p><span>With Hellopeter Business, you can compare your team's performance against industry benchmarks, identify gaps, prioritise areas for improvement, and implement targeted strategies to enhance customer service.&nbsp;Furthermore, access critical metrics that shed light on your team's performance compared to your direct competitors to stay ahead of the competition.</span></p><p><span><br/></span></p><p><span>Hellopeter Business offers valuable insights allowing you to identify areas where you can excel and improve any weaknesses in your customer service approach.&nbsp;</span></p></div><p><span></span></p></div><p><span></span></p></div><p><span><span></span></span></p><p></p></div><span></span><p></p></div></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div>
</div><div data-element-id="elm_B-yqsHfc-SM1UFGD9MB0SQ" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_B-yqsHfc-SM1UFGD9MB0SQ"] .zpimage-container figure img { width: 1310px ; height: 998.53px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-roundcorner zpimage-space-none " src="/revie-analytics%20-1-.webp" size="fit" alt="Google ranking improved by reviews" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_Es9AN-QJmsbJFfnzLItW-Q" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span><span><span style="font-weight:bold;"><span><span><span><span>Try Hellopeter Business</span><span style="font-weight:bold;">&nbsp;Today&nbsp;</span></span></span></span></span><br/></span></span></h3></div>
<div data-element-id="elm_4tS8fTqte7iI5g933l21nw" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span></span></p><div><p><span><span><span></span></span></span></p><p><span></span></p><div><p><span></span></p><div><p><span></span></p><div><p><span></span></p><div><p><a href="https://biz.hellopeter.com/home" title="Hellopeter Business" target="_blank" rel="">Hellopeter Business</a>&nbsp;offers a&nbsp;<a href="https://biz.hellopeter.com/plans" title="cost-effective&nbsp;" target="_blank" rel="">cost-effective</a>&nbsp;and proven solution to address your most pressing customer service challenges.&nbsp;</p><p><span><br/></span></p><p><span>With its comprehensive features and user-friendly interface, Hellopeter Business empowers your team to deliver exceptional customer support, gain valuable customer insights, and build a strong brand reputation.</span></p><p><span><br/></span></p><p><span>In today's customer-centric business landscape, providing outstanding customer service is no longer a luxury but a necessity. Using great customer service software like Hellopeter Business can streamline your customer support processes, improve response times, and ultimately enhance customer satisfaction.</span></p><p><span><br/></span></p><p><span>Don't let common customer service challenges hold your business back, invest in the power of Hellopeter Business and revolutionise your approach to customer service.</span></p></div><p><span></span></p></div><p><span></span></p></div><p><span></span></p></div><p><span><span></span></span></p><p></p></div><span></span><p></p></div></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div>
</div><div data-element-id="elm_UUQseAs04Kc1NBRS2XBubw" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span></span></p><div><p><span><span><span></span></span></span></p><p><span></span></p><div><p><span></span></p><div><p><span></span></p><div><p><span></span></p><div><p><span></span></p><div><p><span></span></p><div><p><span></span></p><div><p>Sign up for a&nbsp;<a href="https://business.hellopeter.com/onboard/create/free" rel="noopener" target="_blank">14-day free trial&nbsp;</a>or browse&nbsp;<a href="https://6651752.hs-sites.com/plans" rel="noopener" target="_blank">our plans</a>&nbsp;now to get started.</p></div><p><span></span></p></div><p><span></span></p></div><p><span></span></p></div><p><span></span></p></div><p><span></span></p></div><p><span></span></p></div><p><span><span></span></span></p><p></p></div><span></span><p></p></div></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div>
</div></div></div></div></div><div data-element-id="elm_qJg68N3ZLRK5B7a2Ex-Axw" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_FqNn2FGpVlI4JGNtP05kgg" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_mwpqdgbHG6jVvu1Wf38EHg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-6 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_hmczWdnTqKyV7Zl9cKz2Zg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><h6><span style="font-weight:bold;">RELATED ARTICLES</span></h6></div>
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</div><div data-element-id="elm_doUvvLt7Mh98GskpWqO8dQ" data-element-type="codeSnippet" class="zpelement zpelem-codesnippet "><div class="zpsnippet-container"><template id="tmpl"><link rel="stylesheet" href="/site/stylesheets/template_theme.min.css"/><style> /* --- YOUR EXISTING CSS --- */ .subscribe_section { text-align: center; padding: 0px 0 80px 0; } .subscribe_section h3 strong { font-weight: 700 !important; } .subscribe_section .form-group { position: relative; margin: 20px auto 0 auto; } .subscribe_section .form-group svg { width: 20px; height: auto; position: absolute; fill: #3483f4; left: 16px; top: 15px; } .subscribe_section .form-group .form-control { height: 50px; padding: 0 20px 0 46px; min-width: 320px; margin-right: 15px; box-shadow: 0 0 30px 0 rgba(0, 0, 0, 0.07); border: 1px solid #b8c4cf; } .subscribe_section .form-group .btn { height: 50px; line-height: 46px; padding: 0; width: 240px; font-size: 18px; transition: all 0.3s ease-out; } .subscribe_section .form-group .btn:hover { border-radius: 40px; } .show_border { padding: 0 0 20px 0; } .show_border .form_wrap { border-bottom: 1px solid #ccc; padding-bottom: 80px; max-width: 700px; margin: 0 auto; } .increase_sales_modal .modal-dialog { max-width: 1200px; vertical-align: middle; } .increase_sales_modal .increase_sales_hedding .close { position: absolute; top: 4px; font-size: 37px; font-weight: 100; color: #878787; cursor: pointer; right: 14px; z-index: 9; } .increase_sales_modal .modal-content { border: 0; border-radius: 0; outline: 0; } .increase_sales_modal .modal-content .form-wrapper-popup { padding: 20px 0; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title { padding-top: 24px; } .increase_sales_modal .trusted-by-title h2 strong { font-weight: 700; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 38px; line-height: 48px; margin-bottom: 10px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title p { font-size: 18px; color: #58595b; font-weight: 400; line-height: 25.2px; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .hs-form-field { margin-bottom: 15px; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .input input { width: 100%; padding: 15px 15px 15px 15px; border: 1px solid #dbdbdb; border-radius: 5px; box-shadow: 0 6px 23px rgba(0, 0, 0, 0.062); line-height: 20.16px; font-size: 14.4px; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .input input.error { border-color: #ff3860 !important; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .input input:focus { border: 1px solid #404040; outline: unset; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private label { display: none; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private ul { padding: 0; margin: 0; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private ul.hs-error-msgs li { list-style: none; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private ul.hs-error-msgs li .hs-error-msg { font-size: 13px; color: #ff4040; font-weight: 500; width: 100%; display: block; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .hs-button { width: 100%; padding: 14px 0 14px 0; background-color: #263583; color: #fff; font-size: 18px; font-weight: 600; border-radius: 5px; } .increase_sales_modal .logo-wrapper { padding: 40px 0 0; } .increase_sales_modal .logo-wrapper .trusted-by-title h2 { font-size: 25px; line-height: 33px; margin-bottom: 50px; text-align: center; } .increase_sales_modal .logo-wrapper .logos-wrapper { display: flex; flex-wrap: wrap; position: relative; padding: 0 20px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup { width: 33.33%; text-align: center; position: relative; min-height: 52px; display: flex; align-items: center; border: 1px solid #eaeaea; border-left: 0; border-right: 0; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a { text-align: center; width: 100%; padding: 22px 30px 22px 30px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a img { max-width: 100%; height: auto; border: 0; -ms-interpolation-mode: bicubic; vertical-align: bottom; } .increase_sales_modal .logo-wrapper .logos-wrapper::before { content: ''; width: 1px; background-color: #eaeaea; height: 108%; position: absolute; left: 200px; right: 0; top: -4%; } .increase_sales_modal .logo-wrapper .logos-wrapper::after { content: ''; width: 1px; background-color: #eaeaea; height: 108%; position: absolute; right: 200px; top: -4%; } .increase_sales_modal .modal-body { padding: 40px; } .increase_sales_modal .modal-body .container { padding: 0; } @media screen and (max-width: 991px) { .subscribe_section { text-align: center; padding: 20px 20px 20px 20px; } .subscribe_section h3 strong { font-weight: 700; } .increase_sales_modal { padding: 0px; } .increase_sales_modal .modal-content .form-wrapper-popup { padding: 40px 20px 30px 20px; } .increase_sales_modal .modal-dialog { max-width: 100%; top: 0; right: 0; margin: 0; width: 100%; } .increase_sales_modal .logo-wrapper .logos-wrapper::before { display: none; } .increase_sales_modal .logo-wrapper .logos-wrapper::after { display: none; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a img { max-width: 85px; height: 50px; object-fit: contain; } .increase_sales_modal .logo-wrapper { padding: 30px 0 0; } .increase_sales_modal .trusted-by-title h2 strong { font-weight: 700; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 26px; line-height: 36px; margin-bottom: 10px; } .increase_sales_modal { padding-right: 0px !important; } .increase_sales_modal .modal-body { padding: 30px 10px 30px 10px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 24px; line-height: 32px; } } @media screen and (max-width: 680px) { .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 30px; line-height: 40px; margin-bottom: 10px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title p br { display: none; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a { text-align: center; width: 100%; padding: 15px 20px 15px 20px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a img { max-width: 100%; height: auto; object-fit: unset; } .increase_sales_modal .increase_sales_hedding .close { right: 15px; font-weight: 400; } .increase_sales_modal .logo-wrapper { padding: 20px 10px 20px; } .subscribe_section { padding: 20px 5px 20px 5px !important; } .subscribe_section .form_wrap h3 { font-size: 22px; line-height: 28px; } .subscribe_section .form-group { width: 100%; } .subscribe_section .form-group .form-control { min-width: 100%; margin-right: 0; } .subscribe_section .form-group .btn { margin-top: 10px; width: 100% !important; font-size: 16px !important; } .subscribe_section .form-group .form-control { padding: 0 15px 0 46px; min-width: 100%; margin-right: 0; } .increase_sales_modal .modal-content .form-wrapper-popup .logo_img img { width: 140px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title p { font-size: 14px; line-height: 24px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup { width: 50%; } } /* --- REQUIRED FIXES FOR SHADOW DOM --- */ /* 1. Manually handle the display when 'show' class is added */ .modal.show { display: block !important; padding-right: 17px; overflow-x: hidden; overflow-y: auto; background: rgba(0, 0, 0, 0.5); /* Dim background here instead of separate backdrop if simpler */ } /* 2. Optional: Custom backdrop styles if you want a separate backdrop div */ .custom-backdrop { display: none; position: fixed; top: 0; left: 0; width: 100vw; height: 100vh; background-color: #000; z-index: 1040; opacity: 0; transition: opacity 0.15s linear; } .custom-backdrop.show { display: block; opacity: 0.5; } .increase_sales_modal #formThankYou { font-size: 0.9rem !important; display: none; } </style><div class="subscribe_section"><div class="container"><div class="form_wrap"><h3>Find out how we can <strong> help your business grow.</strong></h3><div class="form-inline"><div class="form-group"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path
								d="M64 96c-17.7 0-32 14.3-32 32v39.9L227.6 311.3c16.9 12.4 39.9 12.4 56.8 0L480 167.9V128c0-17.7-14.3-32-32-32H64zM32 207.6V384c0 17.7 14.3 32 32 32H448c17.7 0 32-14.3 32-32V207.6L303.3 337.1c-28.2 20.6-66.5 20.6-94.6 0L32 207.6zM0 128C0 92.7 28.7 64 64 64H448c35.3 0 64 28.7 64 64V384c0 35.3-28.7 64-64 64H64c-35.3 0-64-28.7-64-64V128z"/></svg><input class="form-control" type="email" placeholder="Enter your email"/><a class="btn btn-primary increase_sales_link" id="open-btn" href="#">REQUEST DEMO</a></div>
</div></div></div></div><div id="custom-backdrop" class="custom-backdrop"></div><div class="modal fade increase_sales_modal" id="popup-content" tabindex="-1" role="dialog" aria-labelledby="increase_sales" aria-hidden="true"><div class="modal-dialog" role="document"><div class="modal-content"><div class="modal-body"><div class="container"><div class="row"><div class="increase_sales_hedding"><h5 class="close close_btn" id="close-btn" aria-label="Close"><span aria-hidden="true">&times;</span></h5></div>
<div class="col-lg-6"><div class="form-wrapper-popup"><div class="logo_img"><img src="/site/img/logo%20-1-.svg" alt="logo"/></div>
<div class="trusted-by-title"><h2>Does Your Business <strong>Want to Increase Sales?</strong></h2><p> Schedule a call with one of our brand strategists to find out how your business can attract customers more easily. </p></div>
<div><span
											id="hs_cos_wrapper_widget_1673108372988_"
											class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_form" data-hs-cos-general-type="widget" data-hs-cos-type="form"><h3
												id="hs_cos_wrapper_form_977934025_title"
												class="hs_cos_wrapper form-title" data-hs-cos-general-type="widget_field" data-hs-cos-type="text"></h3><div id="hs_form_target_form_977934025"><p id="formThankYou">Thanks for submitting the form.</p><form
													class="hs-form-private"
													action="https://forms.zohopublic.com/hellopetercom1/form/RequestDemo1/formperma/dq3HaBKc28K7OX2DgEnyGDe6DcQv1dr8xPnvfvJeoE4/htmlRecords/submit"
													name="form"
													method="POST"
													accept-charset="UTF-8"
													enctype="multipart/form-data"
													id="zohoForm"
												><input type="hidden" name="zf_referrer_name" value=""/><!-- To Track referrals , place the referrer name within the " " in the above hidden input field --><input type="hidden" name="zf_redirect_url" value=""/><!-- To redirect to a specific page after record submission , place the respective url within the " " in the above hidden input field --><input type="hidden" name="zc_gad" value=""/><!-- If GCLID is enabled in Zoho CRM Integration, click details of AdWords Ads will be pushed to Zoho CRM --><div class="zf-templateWrapper"><div class="zf-subContWrap zf-topAlign"><ul><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="SingleLine"
																				checktype="c1"
																				value=""
																				maxlength="255"
																				fieldType="1"
																				placeholder="First name"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="SingleLine1"
																				checktype="c1"
																				value=""
																				maxlength="255"
																				fieldType="1"
																				placeholder="Last name"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine1_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="SingleLine2"
																				checktype="c1"
																				value=""
																				maxlength="255"
																				fieldType="1"
																				placeholder="Business name"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine2_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="SingleLine3"
																				checktype="c1"
																				value=""
																				maxlength="255"
																				fieldType="1"
																				placeholder="Job title"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine3_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="Email"
																				checktype="c5"
																				value=""
																				maxlength="255"
																				fieldType="9"
																				placeholder="Email address"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="Email_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf- zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv zf-phonefld"><div class="zf-phwrapper zf-phNumber"><span class="input"><input
																					type="text"
																					compname="PhoneNumber"
																					name="PhoneNumber_countrycode"
																					maxlength="20"
																					checktype="c7"
																					value=""
																					phoneFormat="1"
																					isCountryCodeEnabled="false"
																					fieldType="11"
																					id="international_PhoneNumber_countrycode"
																					valType="number"
																					phoneFormatType="2"
																					placeholder="Phone number"/><label>Number</label></span><div class="zf-clearBoth"></div>
</div><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="PhoneNumber_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div></ul></div><input type="submit" class="hs-button" value="REQUEST DEMO"/></div>
</form></div></span></div></div></div><div class="col-lg-6"><div class="logo-wrapper"><div class="trusted-by-title"><h2><strong>15,000 businesses</strong> of all sizes trust Hellopeter</h2></div>
<div class="logos-wrapper"><div class="logo-box-popup"><a><img src="/site/img/Image%20385.webp" alt="Image 385"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/lodmutual.png" alt="lodmutual"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/FNB-Logo.png" alt="FNB-Logo"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/miway-logo.png" alt="miway-logo"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Image%20387.webp" alt="Image 387"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/pick-n-play-2x.png" alt="pick-n-play@2x"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/ikhokha_logo_small.jpg" alt="ikhokha_logo_small"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Image%20390.png" alt="Image 390"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/execumove_logo_trans-logo.png" alt="execumove_logo_trans-logo"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/1280px-Coca-Cola_logo.svg.png" alt="1280px-Coca-Cola_logo.svg"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/affinity%20health.png" alt="affinity health"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Howler-Logo-Gradient-2.png" alt="Howler-Logo-Gradient-2"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/logo_yoco-2x.webp" alt="logo_yoco@2x"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/fancycars.png" alt="fancycars"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/outsurance%20-1-.png" alt="outsurance (1)"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/hostafrica-logo.png" alt="hostafrica-logo"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/pineapple-logo-smaller.png" alt="pineapple-logo-smaller"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/naked-insurance-logo-small.jpg" alt="naked-insurance-logo-small"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/national%20debt%20advisors.png" alt="national debt advisors"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Isabella-Garcia.png" alt="Isabella-Garcia"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Drone-world-logo.jpg" alt="Drone-world-logo"/></a></div>
</div></div></div></div></div></div></div></div></div></template><script>
	customElements.define(
		'custom-dialog',
		class extends HTMLElement {
			constructor() {
				super();
				// --- CONSTANTS ---
				this.PARAM_NAME = 'reqDemoSuccess';
				this.COOKIE_NAME = 'reqDemoSubmitted';
				this.zf_MandArray = ['SingleLine', 'SingleLine1', 'SingleLine2', 'SingleLine3', 'Email', 'PhoneNumber_countrycode'];
				this.zf_FieldArray = ['SingleLine', 'SingleLine1', 'SingleLine2', 'SingleLine3', 'Email', 'PhoneNumber_countrycode'];

				// Regex Setup
				const regexArray = this.zf_SetDateAndMonthRegexBasedOnDateFormate('dd-MMM-yyyy');
				this.zf_DateRegex = new RegExp(regexArray[0]);
				this.zf_MonthYearRegex = new RegExp(regexArray[1]);
			}

			connectedCallback() {
				const shadow = this.attachShadow({ mode: 'open' });
				shadow.appendChild(tmpl.content.cloneNode(true));
				this.shadow = shadow; // Store reference for methods to use

				// 1. Logic: URL Params & Cookies (Replaces $(document).ready)
				this.checkUrlAndCookies();

				// 2. Logic: Modal Open/Close
				this.setupModalEvents();

				// 3. Logic: Form Submission
				const form = shadow.getElementById('zohoForm');
				if (form) {
					form.addEventListener('submit', (e) => {
						// 1. Validation Logic
						if (!this.zf_ValidateAndSubmit()) {
							// If invalid, STOP everything.
							e.preventDefault();
						} else {
							// 2. If valid, do NOTHING here.
							// Let the browser proceed with the standard form submission
							// to the 'action' URL you just added.
							console.log('Valid. Submitting to Zoho...');
						}
					});
				}
			}

			// --- HELPER METHODS ---

			setupModalEvents() {
				const openBtn = this.shadow.getElementById('open-btn');
				const closeBtn = this.shadow.getElementById('close-btn');
				const modal = this.shadow.getElementById('popup-content');
				const backdrop = this.shadow.getElementById('custom-backdrop');

				const toggle = (show) => {
					const action = show ? 'add' : 'remove';
					modal.classList[action]('show');
					backdrop.classList[action]('show');
					document.body.style.overflow = show ? 'hidden' : '';
				};

				if (openBtn)
					openBtn.addEventListener('click', (e) => {
						e.preventDefault();
						toggle(true);
					});
				if (closeBtn) closeBtn.addEventListener('click', () => toggle(false));

				// Auto-open if success param was found (handled in checkUrlAndCookies)
				this.openModal = () => toggle(true);
			}

			checkUrlAndCookies() {
				const currentUrl = new URL(window.location.href);
				const hasParam = currentUrl.searchParams.has(this.PARAM_NAME);
				const hasCookie = this.getCookie(this.COOKIE_NAME);

				const form = this.shadow.getElementById('zohoForm');
				const thankYouContainer = this.shadow.getElementById('formThankYou');

				if (hasParam && hasCookie) {
					if (form) form.style.display = 'none';
					if (thankYouContainer) thankYouContainer.style.display = 'block';
					// Delay slightly to ensure DOM is ready
					setTimeout(() => this.openModal(), 100);
				}

				if (hasParam) {
					currentUrl.searchParams.delete(this.PARAM_NAME);
					window.history.replaceState(null, null, currentUrl);
				}

				if (hasCookie) {
					this.deleteCookie(this.COOKIE_NAME);
				}
			}

			// --- VALIDATION LOGIC (Refactored for Shadow DOM) ---

			zf_ValidateAndSubmit() {
				if (this.zf_CheckMandatory()) {
					if (this.zf_ValidCheck()) {
						// Validation passed - Logic for success
						const currentUrl = new URL(window.location.href);
						currentUrl.searchParams.append(this.PARAM_NAME, 'true');

						const redirectInput = this.shadow.querySelector('input[name="zf_redirect_url"]');
						if (redirectInput) redirectInput.value = currentUrl.toString();

						this.setCookie(this.COOKIE_NAME, 'true', 5);
						return true;
					}
				}
				return false;
			}

			zf_CheckMandatory() {
				for (let i = 0; i < this.zf_MandArray.length; i++) {
					const name = this.zf_MandArray[i];
					// CRITICAL: Look in Shadow DOM
					const fieldObj = this.shadow.querySelector(`[name="${name}"]`);

					if (fieldObj) {
						if (fieldObj.tagName === 'SELECT') {
							if (fieldObj.value === '-Select-') {
								fieldObj.focus();
								this.zf_ShowErrorMsg(name);
								return false;
							}
						} else if (fieldObj.type === 'checkbox' || fieldObj.type === 'radio') {
							// Checkbox logic omitted for brevity but follows same pattern
						} else {
							// Text inputs
							if (fieldObj.value.trim().length === 0) {
								fieldObj.focus();
								this.zf_ShowErrorMsg(name);
								return false;
							}
						}
					}
				}
				return true;
			}

			zf_ValidCheck() {
				let isValid = true;
				for (let ind = 0; ind < this.zf_FieldArray.length; ind++) {
					const name = this.zf_FieldArray[ind];
					const fieldObj = this.shadow.querySelector(`[name="${name}"]`);

					if (fieldObj) {
						const checkType = fieldObj.getAttribute('checktype');

						if (checkType === 'c5') {
							// Email
							if (!this.zf_ValidateEmailID(fieldObj)) {
								this.zf_ShowErrorMsg(name);
								isValid = false;
								return false; // Fail fast
							}
						} else if (checkType === 'c7') {
							// Phone
							if (!this.zf_ValidatePhone(fieldObj)) {
								this.zf_ShowErrorMsg(name);
								isValid = false;
								return false;
							}
						}
						// Add other types (c2, c3, c4...) here as needed
					}
				}
				return isValid;
			}

			zf_ShowErrorMsg(uniqName) {
				// Hide all errors first
				this.zf_FieldArray.forEach((name) => {
					const err = this.shadow.getElementById(name + '_error');
					if (err) err.style.display = 'none';
				});
				// Show specific error
				const targetErr = this.shadow.getElementById(uniqName + '_error');
				if (targetErr) targetErr.style.display = 'block';
			}

			zf_ValidateEmailID(elem) {
				const emailValue = elem.value;
				if (!emailValue) return true;
				const emailExp = /^[\w]([\w\-.+&'/]*)@([a-zA-Z0-9]([a-zA-Z0-9-]{0,61}[a-zA-Z0-9])?\.)+[a-zA-Z]{2,22}$/;
				return emailExp.test(emailValue.trim());
			}

			zf_ValidatePhone(inpElem) {
				// Simplified Phone Regex Logic from your script
				const ZFPhoneRegex = {
					PHONE_INTE_ALL_REG: /^[+]{0,1}[()0-9-. ]+$/,
					PHONE_CONT_CODE_REG: /^[+][0-9]{1,4}$/,
				};
				const fieldInpVal = inpElem.value.trim();
				if (!fieldInpVal) return true;

				// Logic matching your script's phoneFormat=1
				// (Assumed standard config)
				return ZFPhoneRegex.PHONE_INTE_ALL_REG.test(fieldInpVal);
			}

			// --- UTILS (Cookies/Regex) ---

			setCookie(name, value, minutes) {
				let date = new Date();
				date.setTime(date.getTime() + minutes * 60 * 1000);
				let expires = '; expires=' + date.toUTCString();
				document.cookie = name + '=' + (encodeURIComponent(value) || '') + expires + '; path=/';
			}

			getCookie(name) {
				var value = '; ' + document.cookie;
				var parts = value.split('; ' + name + '=');
				if (parts.length === 2) return parts.pop().split(';').shift();
				return null;
			}

			deleteCookie(name) {
				document.cookie = name + '=; expires=Thu, 01 Jan 1970 00:00:00 UTC; path=/;';
			}

			zf_SetDateAndMonthRegexBasedOnDateFormate(dateFormat) {
				// Your original huge regex logic condensed
				if (dateFormat === 'dd-MMM-yyyy') {
					return [
						'^(([0][1-9])|([1-2][0-9])|([3][0-1]))[-](Jan|Feb|Mar|Apr|May|Jun|Jul|Aug|Sep|Oct|Nov|Dec|JAN|FEB|MAR|APR|MAY|JUN|JUL|AUG|SEP|OCT|NOV|DEC)[-](?:(?:19|20)[0-9]{2})$',
						'^(Jan|Feb|Mar|Apr|May|Jun|Jul|Aug|Sep|Oct|Nov|Dec|JAN|FEB|MAR|APR|MAY|JUN|JUL|AUG|SEP|OCT|NOV|DEC)[-](?:(?:19|20)[0-9]{2})$',
					];
				}
				return [];
			}
		}
	);
</script><custom-dialog/></div>
</div></div></div></div></div></div> ]]></content:encoded><pubDate>Tue, 20 Jan 2026 15:34:25 +0000</pubDate></item><item><title><![CDATA[Interview with Antoinette De Carvalho, Founder of Duster Dollies: Hellopeter Women in Business]]></title><link>https://biz.hellopeter.com/blogs/post/interview-with-antoinette-de-carvalho-founder-of-duster-dollies-hellopeter-women-in-business</link><description><![CDATA[<img align="left" hspace="5" src="https://biz.hellopeter.com/files/Blog Post Assets/Most Common Black Friday Complaints and How to Solve Them/Hellopeter Women in Business FB LI.webp"/>This Women's Month, we're highlighting South African women business leaders. Here, we chat with Antoinette De Carvalho, the Founder of Duster Dollies.]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_jDIYiK19RSmshpQz8tnJfQ" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_b3l9qUUG6lRqhIeVIh_OJQ" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_9ZWFZ4OYS82jfKyrDdfNUw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_CfgGfSsKLsYU22qSCPVNXA" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_CfgGfSsKLsYU22qSCPVNXA"] .zpimage-container figure img { width: 1310px ; height: 687.75px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-roundcorner zpimage-space-none " src="/Hellopeter%20Women%20in%20Business%20FB%20LI.webp" size="fit" alt="Interview with Antoinette De Carvalho, Founder of Duster Dollies: Hellopeter Women in Business" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_EmDAgpv4g5GspryunbzVWg" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_EmDAgpv4g5GspryunbzVWg"] .zpimage-container figure img { width: 77px !important ; height: 77px !important ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-original zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/Artboard%202.png" size="original" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_v2nZautHiwqt3Oj6IqKnWg" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h4
 class="zpheading zpheading-style-none zpheading-align-center zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true">Hellopeter</h4></div>
</div></div></div></div><div data-element-id="elm_m2yycdIp_F6ugbJKzIseSQ" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_1SwZhfcK6RHyIMIGRoPUDw" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_vCL-8EzQbZfUz-KiTy-pjw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_vCL-8EzQbZfUz-KiTy-pjw"].zpelem-col{ margin-block-start:-3px; } </style><div data-element-id="elm_NzeM0gVbOoLJUb5zpc8Kgg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p><span><span></span><span></span></span></p><div><p><span></span></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p style="font-weight:bold;"><em></em></p><div><p></p><div><p><span></span></p><span><span><p></p><div><p></p><span><span></span></span><span><span><div><p><span></span></p><div><p><span></span></p><div><div><span></span></div><div><p><span><a href="https://www.hellopeter.com/duster-dollies" rel="noopener" target="_blank">Duster Dollies</a>, a professional cleaning company in Pretoria East and Centurion, aims to provide South Africans with top-quality cleaning services. They specialise in cleaning both homes and businesses. What started as a small team offering efficient, eco-friendly cleaning services has now grown into a reputable brand in our country.&nbsp;</span></p><p><span><br/></span></p><p><span>And at the helm of this brand is the woman who started it all. In celebration of Women's Month in South Africa, meet Antoinette De Carvalho, who dreamed up Duster Dollies and, along with her team of expert cleaners, made it what it is today.&nbsp;</span></p></div><div><span></span></div></div><p><span></span></p></div><p></p></div><span><span></span></span></span></span><p></p></div><p></p></span></span><p><span></span></p></div><p><span></span></p></div><p></p></div><p></p></div><p></p></div><p></p></div>
<p></p></div><p></p></div><p></p></div><p></p></div><p><span></span></p></div><p><span></span></p></div><span></span><p></p></div>
</div><div data-element-id="elm_-J3gQpI2xDwNhwIbDniKaA" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span><span><strong><span><span><strong><span><strong><span><b><span><b><span><b><span><b><span><b><span><span><span><span><span><span><span><span><span><span><span><span><strong><span><span><span><span style="font-weight:bold;"></span><span><span><span><strong>What Inspired You to Launch Duster Dollies?</strong></span></span></span></span></span></span></strong></span></span></span></span></span></span></span></span></span></span></span><span><br/></span></span></b></span></b></span></b></span></b></span></b></span></strong></span></strong></span></span></strong></span></span></h3></div>
<div data-element-id="elm_gFztJkc0zQB7tb3e9MS_uA" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><div><p></p><div><p><span></span></p><span><span><p></p><div><p><b></b></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span></span></p><div><p><span></span></p><span><span><p><span></span></p><div><p></p><div><p><span></span></p><div><p><span></span></p><div><p></p><div><p><span>I was tired of working for a boss and wanted my own business where I could work for myself and not for someone else. I was looking to give 100% commitment to something I own myself, where I can do my own thing to the best of my ability.</span></p></div><span></span><p></p></div><p></p></div><p></p></div><p><span></span></p></div><p></p></span></span><p><span></span></p></div><p></p></div><p></p></div><p></p></div><p></p></div>
<p></p></div><p></p></div><p></p></div><p></p></span></span><p><span></span></p></div>
<p></p></div></div></div><div data-element-id="elm_IYbRmzuHYX7EYh90wKZPhQ" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span><span><strong><span><span><strong><span><strong><span><b><span><b><span><b><span><b><span><b><span><span><span><span><span><span><span><span><span><span><span><span><strong><span><span><span><span style="font-weight:bold;"></span><span><span><span><span><span><strong>How Have Reviews and Customer Feedback Helped Your Business?</strong></span></span></span></span></span></span></span></span></strong></span></span></span></span></span></span></span></span></span></span></span><span><br/></span></span></b></span></b></span></b></span></b></span></b></span></strong></span></strong></span></span></strong></span></span></h3></div>
<div data-element-id="elm_XMyOMDhNckIAyD-ALqIPfQ" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p><span></span></p><span><span><p></p><div><p><b></b></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span></span></p><div><p><span></span></p><span><span><p><span></span></p><div><p></p><div><p><span></span></p><div><p><span></span></p><div><p></p><div><p></p><div><p><span>Reviews have been fantastic. It brings in more sales to Duster Dollies. Most people nowadays read your reviews before they'll use your service. Therefore, this is a great way to get referrals.&nbsp;</span></p></div><p></p></div><span></span><p></p></div><p></p></div><p></p></div><p><span></span></p></div><p></p></span></span><p><span></span></p></div><p></p></div><p></p></div><p></p></div><p></p></div>
<p></p></div><p></p></div><p></p></div><p></p></span></span><p><span></span></p></div>
<p></p></div></div><div data-element-id="elm_eMZt7NbKpx1O-24X4CMPRw" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span><span><strong><span><span><strong><span><strong><span><b><span><b><span><b><span><b><span><b><span><span><span><span><span><span><span><span><span><span><span><span><strong><span><span><span><span style="font-weight:bold;"></span><span><span><span><span><span><span><span><strong>What Advice Would You Give an Aspiring Female Entrepreneur?</strong></span></span></span></span></span></span></span></span></span></span></strong></span></span></span></span></span></span></span></span></span></span></span><span><br/></span></span></b></span></b></span></b></span></b></span></b></span></strong></span></strong></span></span></strong></span></span></h3></div>
<div data-element-id="elm_YQ4mw05aBAKTh2vbbTYiQg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p><span></span></p><span><span><p></p><div><p><b></b></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span></span></p><div><p><span></span></p><span><span><p><span></span></p><div><p></p><div><p><span></span></p><div><p><span></span></p><div><p></p><div><p></p><div><p></p><div><p><span>Always be friendly and believe in yourself. Customers want to interact with friendly people who service with a smile and do their work properly.</span></p></div><p></p></div><p></p></div><span></span><p></p></div><p></p></div><p></p></div><p><span></span></p></div><p></p></span></span><p><span></span></p></div><p></p></div><p></p></div><p></p></div><p></p></div>
<p></p></div><p></p></div><p></p></div><p></p></span></span><p><span></span></p></div>
<p></p></div></div><div data-element-id="elm_ix8VKTOpFUWyi2hngtUctg" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span><span><strong><span><span><strong><span><strong><span><b><span><b><span><b><span><b><span><b><span><span><span><span><span><span><span><span><span></span></span></span></span></span></span></span></span><span><strong><span><span><span><span style="font-weight:bold;"></span><span><span><span>What Does Women's Day Mean to You?</span></span></span></span></span><span><br/></span></span></strong></span></span></b></span></b></span></b></span></b></span></b></span></strong></span></strong></span></span></strong></span></span></h3></div>
<div data-element-id="elm_moGO_euCsa7vCbF0SRSZEQ" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><div><p></p><div><p><span></span></p><span><span><p></p><div><p><b></b></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span></span></p><div><p><span></span><span><span></span></span></p><p></p><div><p><span></span></p><div><p><span></span></p><div><p><span></span></p><div><p><span></span></p><p></p><div><p>Women's Day is not just a holiday – it shows that being a woman is something you can be proud of. Businesswomen are doing their best in what is mostly still a man's world.</p></div><p></p></div></div></div></div></div></div></div></div></div></div></div></div></div></span><p></p></span></div><p><span></span></p></div><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p></div>
</div><div data-element-id="elm_nhC_OneAbSoBhhZ1NAtApw" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span><span><strong><span><span><strong><span><strong><span><b><span><b><span><b><span><b><span><b><span><span><span><span><span><span><span><span><span></span></span></span></span></span></span></span></span><span><strong><span><span><span><span style="font-weight:bold;"></span><span><span><span><span><span>Support Duster Dollies</span></span></span></span></span></span></span><br/></span></strong></span></span></b></span></b></span></b></span></b></span></b></span></strong></span></strong></span></span></strong></span></span></h3></div>
<div data-element-id="elm_InJ9Fz8HHQJWzWJnUs2tkQ" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><div><p></p><div><p><span></span></p><span><span><p></p><div><p><b></b></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span></span></p><div><p><span></span><span><span></span></span></p><p></p><div><p><span></span></p><div><p><span></span></p><div><p><span></span></p><div><p><span></span></p><p></p><div><p></p><div><p>Duster Dollies have made a splash in South Africa. Support them by checking out their&nbsp;<a href="https://www.hellopeter.com/duster-dollies" rel="noopener" target="_blank">profile</a>&nbsp;on Hellopeter, and if you've used their services before,&nbsp;<a href="https://www.hellopeter.com/login?redirect=%2Fwrite-a-review" rel="noopener" target="_blank">write</a>&nbsp;them a review!&nbsp;</p></div><p></p></div><p></p></div></div></div></div></div></div></div></div></div></div></div></div></div></span><p></p></span></div><p><span></span></p></div><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p></div>
</div><div data-element-id="elm_eSUK4Wbs5SyWG_J7OyH6AQ" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_eSUK4Wbs5SyWG_J7OyH6AQ"] .zpimage-container figure img { width: 1310px ; height: 736.88px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/New%20Year_%20New%20Look-Introducing%20Hellopeter%20Business%20New%20Portal%20-1-1.gif" size="fit" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_SUKD8sBZYNznQi4JgF46rg" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span><span><strong><span><span><strong><span><strong><span><b><span><b><span><b><span><b><span><b><span><span><span><span><span><span><span><span><span></span></span></span></span></span></span></span></span><span><strong><span><span><span><span style="font-weight:bold;"></span><span><span><span><span><span><span><span><span>Ready to Start Hand Managing Your Online Reputation?</span></span></span></span></span></span></span></span></span></span><br/></span></strong></span></span></b></span></b></span></b></span></b></span></b></span></strong></span></strong></span></span></strong></span></span></h3></div>
<div data-element-id="elm_i6QN5zSezLqmDPaEDsr1HA" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><div><p></p><div><p><span></span></p><span><span><p></p><div><p><b></b></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span></span></p><div><p><span></span><span><span></span></span></p><p></p><div><p><span></span></p><div><p><span></span></p><div><p><span></span></p><div><p><span></span></p><p></p><div><p><span><span></span></span></p><div><p>Sign up&nbsp;for a <a href="https://business.hellopeter.com/onboard/create/free/monthly" title="14-day free trial " target="_blank" rel="">14-day free trial </a>or view our <a href="https://biz.hellopeter.com/plans" title="reputation management software&nbsp;plans " target="_blank" rel="">reputation management software&nbsp;</a><a href="https://biz.hellopeter.com/plans" title="reputation management software&nbsp;plans " target="_blank" rel="">plans </a>designed to grow your business.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></span></span><p></p></div><p></p></div><p></p><p><span></span></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p></div>
</div><div data-element-id="elm_3XwEzo7TxSVhueCXYF4jtg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"></div>
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</div></div></div></div></div><div data-element-id="elm_qsQWh5TAcB8CYlSYcB1VOw" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_TTFmrqvH2zbsk3Q_TuilEw" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_9hbSUd3qGK6tgbZgh_Vm-A" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_nGKRuNWWO00s3ge2c3TF_A" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p><br/></p></div>
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</div><div data-element-id="elm_doUvvLt7Mh98GskpWqO8dQ" data-element-type="codeSnippet" class="zpelement zpelem-codesnippet "><div class="zpsnippet-container"><template id="tmpl"><link rel="stylesheet" href="/site/stylesheets/template_theme.min.css"/><style> /* --- YOUR EXISTING CSS --- */ .subscribe_section { text-align: center; padding: 0px 0 80px 0; } .subscribe_section h3 strong { font-weight: 700 !important; } .subscribe_section .form-group { position: relative; margin: 20px auto 0 auto; } .subscribe_section .form-group svg { width: 20px; height: auto; position: absolute; fill: #3483f4; left: 16px; top: 15px; } .subscribe_section .form-group .form-control { height: 50px; padding: 0 20px 0 46px; min-width: 320px; margin-right: 15px; box-shadow: 0 0 30px 0 rgba(0, 0, 0, 0.07); border: 1px solid #b8c4cf; } .subscribe_section .form-group .btn { height: 50px; line-height: 46px; padding: 0; width: 240px; font-size: 18px; transition: all 0.3s ease-out; } .subscribe_section .form-group .btn:hover { border-radius: 40px; } .show_border { padding: 0 0 20px 0; } .show_border .form_wrap { border-bottom: 1px solid #ccc; padding-bottom: 80px; max-width: 700px; margin: 0 auto; } .increase_sales_modal .modal-dialog { max-width: 1200px; vertical-align: middle; } .increase_sales_modal .increase_sales_hedding .close { position: absolute; top: 4px; font-size: 37px; font-weight: 100; color: #878787; cursor: pointer; right: 14px; z-index: 9; } .increase_sales_modal .modal-content { border: 0; border-radius: 0; outline: 0; } .increase_sales_modal .modal-content .form-wrapper-popup { padding: 20px 0; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title { padding-top: 24px; } .increase_sales_modal .trusted-by-title h2 strong { font-weight: 700; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 38px; line-height: 48px; margin-bottom: 10px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title p { font-size: 18px; color: #58595b; font-weight: 400; line-height: 25.2px; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .hs-form-field { margin-bottom: 15px; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .input input { width: 100%; padding: 15px 15px 15px 15px; border: 1px solid #dbdbdb; border-radius: 5px; box-shadow: 0 6px 23px rgba(0, 0, 0, 0.062); line-height: 20.16px; font-size: 14.4px; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .input input.error { border-color: #ff3860 !important; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .input input:focus { border: 1px solid #404040; outline: unset; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private label { display: none; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private ul { padding: 0; margin: 0; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private ul.hs-error-msgs li { list-style: none; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private ul.hs-error-msgs li .hs-error-msg { font-size: 13px; color: #ff4040; font-weight: 500; width: 100%; display: block; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .hs-button { width: 100%; padding: 14px 0 14px 0; background-color: #263583; color: #fff; font-size: 18px; font-weight: 600; border-radius: 5px; } .increase_sales_modal .logo-wrapper { padding: 40px 0 0; } .increase_sales_modal .logo-wrapper .trusted-by-title h2 { font-size: 25px; line-height: 33px; margin-bottom: 50px; text-align: center; } .increase_sales_modal .logo-wrapper .logos-wrapper { display: flex; flex-wrap: wrap; position: relative; padding: 0 20px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup { width: 33.33%; text-align: center; position: relative; min-height: 52px; display: flex; align-items: center; border: 1px solid #eaeaea; border-left: 0; border-right: 0; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a { text-align: center; width: 100%; padding: 22px 30px 22px 30px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a img { max-width: 100%; height: auto; border: 0; -ms-interpolation-mode: bicubic; vertical-align: bottom; } .increase_sales_modal .logo-wrapper .logos-wrapper::before { content: ''; width: 1px; background-color: #eaeaea; height: 108%; position: absolute; left: 200px; right: 0; top: -4%; } .increase_sales_modal .logo-wrapper .logos-wrapper::after { content: ''; width: 1px; background-color: #eaeaea; height: 108%; position: absolute; right: 200px; top: -4%; } .increase_sales_modal .modal-body { padding: 40px; } .increase_sales_modal .modal-body .container { padding: 0; } @media screen and (max-width: 991px) { .subscribe_section { text-align: center; padding: 20px 20px 20px 20px; } .subscribe_section h3 strong { font-weight: 700; } .increase_sales_modal { padding: 0px; } .increase_sales_modal .modal-content .form-wrapper-popup { padding: 40px 20px 30px 20px; } .increase_sales_modal .modal-dialog { max-width: 100%; top: 0; right: 0; margin: 0; width: 100%; } .increase_sales_modal .logo-wrapper .logos-wrapper::before { display: none; } .increase_sales_modal .logo-wrapper .logos-wrapper::after { display: none; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a img { max-width: 85px; height: 50px; object-fit: contain; } .increase_sales_modal .logo-wrapper { padding: 30px 0 0; } .increase_sales_modal .trusted-by-title h2 strong { font-weight: 700; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 26px; line-height: 36px; margin-bottom: 10px; } .increase_sales_modal { padding-right: 0px !important; } .increase_sales_modal .modal-body { padding: 30px 10px 30px 10px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 24px; line-height: 32px; } } @media screen and (max-width: 680px) { .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 30px; line-height: 40px; margin-bottom: 10px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title p br { display: none; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a { text-align: center; width: 100%; padding: 15px 20px 15px 20px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a img { max-width: 100%; height: auto; object-fit: unset; } .increase_sales_modal .increase_sales_hedding .close { right: 15px; font-weight: 400; } .increase_sales_modal .logo-wrapper { padding: 20px 10px 20px; } .subscribe_section { padding: 20px 5px 20px 5px !important; } .subscribe_section .form_wrap h3 { font-size: 22px; line-height: 28px; } .subscribe_section .form-group { width: 100%; } .subscribe_section .form-group .form-control { min-width: 100%; margin-right: 0; } .subscribe_section .form-group .btn { margin-top: 10px; width: 100% !important; font-size: 16px !important; } .subscribe_section .form-group .form-control { padding: 0 15px 0 46px; min-width: 100%; margin-right: 0; } .increase_sales_modal .modal-content .form-wrapper-popup .logo_img img { width: 140px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title p { font-size: 14px; line-height: 24px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup { width: 50%; } } /* --- REQUIRED FIXES FOR SHADOW DOM --- */ /* 1. Manually handle the display when 'show' class is added */ .modal.show { display: block !important; padding-right: 17px; overflow-x: hidden; overflow-y: auto; background: rgba(0, 0, 0, 0.5); /* Dim background here instead of separate backdrop if simpler */ } /* 2. Optional: Custom backdrop styles if you want a separate backdrop div */ .custom-backdrop { display: none; position: fixed; top: 0; left: 0; width: 100vw; height: 100vh; background-color: #000; z-index: 1040; opacity: 0; transition: opacity 0.15s linear; } .custom-backdrop.show { display: block; opacity: 0.5; } .increase_sales_modal #formThankYou { font-size: 0.9rem !important; display: none; } </style><div class="subscribe_section"><div class="container"><div class="form_wrap"><h3>Find out how we can <strong> help your business grow.</strong></h3><div class="form-inline"><div class="form-group"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path
								d="M64 96c-17.7 0-32 14.3-32 32v39.9L227.6 311.3c16.9 12.4 39.9 12.4 56.8 0L480 167.9V128c0-17.7-14.3-32-32-32H64zM32 207.6V384c0 17.7 14.3 32 32 32H448c17.7 0 32-14.3 32-32V207.6L303.3 337.1c-28.2 20.6-66.5 20.6-94.6 0L32 207.6zM0 128C0 92.7 28.7 64 64 64H448c35.3 0 64 28.7 64 64V384c0 35.3-28.7 64-64 64H64c-35.3 0-64-28.7-64-64V128z"/></svg><input class="form-control" type="email" placeholder="Enter your email"/><a class="btn btn-primary increase_sales_link" id="open-btn" href="#">REQUEST DEMO</a></div>
</div></div></div></div><div id="custom-backdrop" class="custom-backdrop"></div><div class="modal fade increase_sales_modal" id="popup-content" tabindex="-1" role="dialog" aria-labelledby="increase_sales" aria-hidden="true"><div class="modal-dialog" role="document"><div class="modal-content"><div class="modal-body"><div class="container"><div class="row"><div class="increase_sales_hedding"><h5 class="close close_btn" id="close-btn" aria-label="Close"><span aria-hidden="true">&times;</span></h5></div>
<div class="col-lg-6"><div class="form-wrapper-popup"><div class="logo_img"><img src="/site/img/logo%20-1-.svg" alt="logo"/></div>
<div class="trusted-by-title"><h2>Does Your Business <strong>Want to Increase Sales?</strong></h2><p> Schedule a call with one of our brand strategists to find out how your business can attract customers more easily. </p></div>
<div><span
											id="hs_cos_wrapper_widget_1673108372988_"
											class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_form" data-hs-cos-general-type="widget" data-hs-cos-type="form"><h3
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												class="hs_cos_wrapper form-title" data-hs-cos-general-type="widget_field" data-hs-cos-type="text"></h3><div id="hs_form_target_form_977934025"><p id="formThankYou">Thanks for submitting the form.</p><form
													class="hs-form-private"
													action="https://forms.zohopublic.com/hellopetercom1/form/RequestDemo1/formperma/dq3HaBKc28K7OX2DgEnyGDe6DcQv1dr8xPnvfvJeoE4/htmlRecords/submit"
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													enctype="multipart/form-data"
													id="zohoForm"
												><input type="hidden" name="zf_referrer_name" value=""/><!-- To Track referrals , place the referrer name within the " " in the above hidden input field --><input type="hidden" name="zf_redirect_url" value=""/><!-- To redirect to a specific page after record submission , place the respective url within the " " in the above hidden input field --><input type="hidden" name="zc_gad" value=""/><!-- If GCLID is enabled in Zoho CRM Integration, click details of AdWords Ads will be pushed to Zoho CRM --><div class="zf-templateWrapper"><div class="zf-subContWrap zf-topAlign"><ul><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="SingleLine"
																				checktype="c1"
																				value=""
																				maxlength="255"
																				fieldType="1"
																				placeholder="First name"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="SingleLine1"
																				checktype="c1"
																				value=""
																				maxlength="255"
																				fieldType="1"
																				placeholder="Last name"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine1_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="SingleLine2"
																				checktype="c1"
																				value=""
																				maxlength="255"
																				fieldType="1"
																				placeholder="Business name"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine2_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="SingleLine3"
																				checktype="c1"
																				value=""
																				maxlength="255"
																				fieldType="1"
																				placeholder="Job title"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine3_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="Email"
																				checktype="c5"
																				value=""
																				maxlength="255"
																				fieldType="9"
																				placeholder="Email address"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="Email_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf- zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv zf-phonefld"><div class="zf-phwrapper zf-phNumber"><span class="input"><input
																					type="text"
																					compname="PhoneNumber"
																					name="PhoneNumber_countrycode"
																					maxlength="20"
																					checktype="c7"
																					value=""
																					phoneFormat="1"
																					isCountryCodeEnabled="false"
																					fieldType="11"
																					id="international_PhoneNumber_countrycode"
																					valType="number"
																					phoneFormatType="2"
																					placeholder="Phone number"/><label>Number</label></span><div class="zf-clearBoth"></div>
</div><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="PhoneNumber_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div></ul></div><input type="submit" class="hs-button" value="REQUEST DEMO"/></div>
</form></div></span></div></div></div><div class="col-lg-6"><div class="logo-wrapper"><div class="trusted-by-title"><h2><strong>15,000 businesses</strong> of all sizes trust Hellopeter</h2></div>
<div class="logos-wrapper"><div class="logo-box-popup"><a><img src="/site/img/Image%20385.webp" alt="Image 385"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/lodmutual.png" alt="lodmutual"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/FNB-Logo.png" alt="FNB-Logo"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/miway-logo.png" alt="miway-logo"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Image%20387.webp" alt="Image 387"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/pick-n-play-2x.png" alt="pick-n-play@2x"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/ikhokha_logo_small.jpg" alt="ikhokha_logo_small"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Image%20390.png" alt="Image 390"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/execumove_logo_trans-logo.png" alt="execumove_logo_trans-logo"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/1280px-Coca-Cola_logo.svg.png" alt="1280px-Coca-Cola_logo.svg"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/affinity%20health.png" alt="affinity health"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Howler-Logo-Gradient-2.png" alt="Howler-Logo-Gradient-2"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/logo_yoco-2x.webp" alt="logo_yoco@2x"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/fancycars.png" alt="fancycars"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/outsurance%20-1-.png" alt="outsurance (1)"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/hostafrica-logo.png" alt="hostafrica-logo"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/pineapple-logo-smaller.png" alt="pineapple-logo-smaller"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/naked-insurance-logo-small.jpg" alt="naked-insurance-logo-small"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/national%20debt%20advisors.png" alt="national debt advisors"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Isabella-Garcia.png" alt="Isabella-Garcia"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Drone-world-logo.jpg" alt="Drone-world-logo"/></a></div>
</div></div></div></div></div></div></div></div></div></template><script>
	customElements.define(
		'custom-dialog',
		class extends HTMLElement {
			constructor() {
				super();
				// --- CONSTANTS ---
				this.PARAM_NAME = 'reqDemoSuccess';
				this.COOKIE_NAME = 'reqDemoSubmitted';
				this.zf_MandArray = ['SingleLine', 'SingleLine1', 'SingleLine2', 'SingleLine3', 'Email', 'PhoneNumber_countrycode'];
				this.zf_FieldArray = ['SingleLine', 'SingleLine1', 'SingleLine2', 'SingleLine3', 'Email', 'PhoneNumber_countrycode'];

				// Regex Setup
				const regexArray = this.zf_SetDateAndMonthRegexBasedOnDateFormate('dd-MMM-yyyy');
				this.zf_DateRegex = new RegExp(regexArray[0]);
				this.zf_MonthYearRegex = new RegExp(regexArray[1]);
			}

			connectedCallback() {
				const shadow = this.attachShadow({ mode: 'open' });
				shadow.appendChild(tmpl.content.cloneNode(true));
				this.shadow = shadow; // Store reference for methods to use

				// 1. Logic: URL Params & Cookies (Replaces $(document).ready)
				this.checkUrlAndCookies();

				// 2. Logic: Modal Open/Close
				this.setupModalEvents();

				// 3. Logic: Form Submission
				const form = shadow.getElementById('zohoForm');
				if (form) {
					form.addEventListener('submit', (e) => {
						// 1. Validation Logic
						if (!this.zf_ValidateAndSubmit()) {
							// If invalid, STOP everything.
							e.preventDefault();
						} else {
							// 2. If valid, do NOTHING here.
							// Let the browser proceed with the standard form submission
							// to the 'action' URL you just added.
							console.log('Valid. Submitting to Zoho...');
						}
					});
				}
			}

			// --- HELPER METHODS ---

			setupModalEvents() {
				const openBtn = this.shadow.getElementById('open-btn');
				const closeBtn = this.shadow.getElementById('close-btn');
				const modal = this.shadow.getElementById('popup-content');
				const backdrop = this.shadow.getElementById('custom-backdrop');

				const toggle = (show) => {
					const action = show ? 'add' : 'remove';
					modal.classList[action]('show');
					backdrop.classList[action]('show');
					document.body.style.overflow = show ? 'hidden' : '';
				};

				if (openBtn)
					openBtn.addEventListener('click', (e) => {
						e.preventDefault();
						toggle(true);
					});
				if (closeBtn) closeBtn.addEventListener('click', () => toggle(false));

				// Auto-open if success param was found (handled in checkUrlAndCookies)
				this.openModal = () => toggle(true);
			}

			checkUrlAndCookies() {
				const currentUrl = new URL(window.location.href);
				const hasParam = currentUrl.searchParams.has(this.PARAM_NAME);
				const hasCookie = this.getCookie(this.COOKIE_NAME);

				const form = this.shadow.getElementById('zohoForm');
				const thankYouContainer = this.shadow.getElementById('formThankYou');

				if (hasParam && hasCookie) {
					if (form) form.style.display = 'none';
					if (thankYouContainer) thankYouContainer.style.display = 'block';
					// Delay slightly to ensure DOM is ready
					setTimeout(() => this.openModal(), 100);
				}

				if (hasParam) {
					currentUrl.searchParams.delete(this.PARAM_NAME);
					window.history.replaceState(null, null, currentUrl);
				}

				if (hasCookie) {
					this.deleteCookie(this.COOKIE_NAME);
				}
			}

			// --- VALIDATION LOGIC (Refactored for Shadow DOM) ---

			zf_ValidateAndSubmit() {
				if (this.zf_CheckMandatory()) {
					if (this.zf_ValidCheck()) {
						// Validation passed - Logic for success
						const currentUrl = new URL(window.location.href);
						currentUrl.searchParams.append(this.PARAM_NAME, 'true');

						const redirectInput = this.shadow.querySelector('input[name="zf_redirect_url"]');
						if (redirectInput) redirectInput.value = currentUrl.toString();

						this.setCookie(this.COOKIE_NAME, 'true', 5);
						return true;
					}
				}
				return false;
			}

			zf_CheckMandatory() {
				for (let i = 0; i < this.zf_MandArray.length; i++) {
					const name = this.zf_MandArray[i];
					// CRITICAL: Look in Shadow DOM
					const fieldObj = this.shadow.querySelector(`[name="${name}"]`);

					if (fieldObj) {
						if (fieldObj.tagName === 'SELECT') {
							if (fieldObj.value === '-Select-') {
								fieldObj.focus();
								this.zf_ShowErrorMsg(name);
								return false;
							}
						} else if (fieldObj.type === 'checkbox' || fieldObj.type === 'radio') {
							// Checkbox logic omitted for brevity but follows same pattern
						} else {
							// Text inputs
							if (fieldObj.value.trim().length === 0) {
								fieldObj.focus();
								this.zf_ShowErrorMsg(name);
								return false;
							}
						}
					}
				}
				return true;
			}

			zf_ValidCheck() {
				let isValid = true;
				for (let ind = 0; ind < this.zf_FieldArray.length; ind++) {
					const name = this.zf_FieldArray[ind];
					const fieldObj = this.shadow.querySelector(`[name="${name}"]`);

					if (fieldObj) {
						const checkType = fieldObj.getAttribute('checktype');

						if (checkType === 'c5') {
							// Email
							if (!this.zf_ValidateEmailID(fieldObj)) {
								this.zf_ShowErrorMsg(name);
								isValid = false;
								return false; // Fail fast
							}
						} else if (checkType === 'c7') {
							// Phone
							if (!this.zf_ValidatePhone(fieldObj)) {
								this.zf_ShowErrorMsg(name);
								isValid = false;
								return false;
							}
						}
						// Add other types (c2, c3, c4...) here as needed
					}
				}
				return isValid;
			}

			zf_ShowErrorMsg(uniqName) {
				// Hide all errors first
				this.zf_FieldArray.forEach((name) => {
					const err = this.shadow.getElementById(name + '_error');
					if (err) err.style.display = 'none';
				});
				// Show specific error
				const targetErr = this.shadow.getElementById(uniqName + '_error');
				if (targetErr) targetErr.style.display = 'block';
			}

			zf_ValidateEmailID(elem) {
				const emailValue = elem.value;
				if (!emailValue) return true;
				const emailExp = /^[\w]([\w\-.+&'/]*)@([a-zA-Z0-9]([a-zA-Z0-9-]{0,61}[a-zA-Z0-9])?\.)+[a-zA-Z]{2,22}$/;
				return emailExp.test(emailValue.trim());
			}

			zf_ValidatePhone(inpElem) {
				// Simplified Phone Regex Logic from your script
				const ZFPhoneRegex = {
					PHONE_INTE_ALL_REG: /^[+]{0,1}[()0-9-. ]+$/,
					PHONE_CONT_CODE_REG: /^[+][0-9]{1,4}$/,
				};
				const fieldInpVal = inpElem.value.trim();
				if (!fieldInpVal) return true;

				// Logic matching your script's phoneFormat=1
				// (Assumed standard config)
				return ZFPhoneRegex.PHONE_INTE_ALL_REG.test(fieldInpVal);
			}

			// --- UTILS (Cookies/Regex) ---

			setCookie(name, value, minutes) {
				let date = new Date();
				date.setTime(date.getTime() + minutes * 60 * 1000);
				let expires = '; expires=' + date.toUTCString();
				document.cookie = name + '=' + (encodeURIComponent(value) || '') + expires + '; path=/';
			}

			getCookie(name) {
				var value = '; ' + document.cookie;
				var parts = value.split('; ' + name + '=');
				if (parts.length === 2) return parts.pop().split(';').shift();
				return null;
			}

			deleteCookie(name) {
				document.cookie = name + '=; expires=Thu, 01 Jan 1970 00:00:00 UTC; path=/;';
			}

			zf_SetDateAndMonthRegexBasedOnDateFormate(dateFormat) {
				// Your original huge regex logic condensed
				if (dateFormat === 'dd-MMM-yyyy') {
					return [
						'^(([0][1-9])|([1-2][0-9])|([3][0-1]))[-](Jan|Feb|Mar|Apr|May|Jun|Jul|Aug|Sep|Oct|Nov|Dec|JAN|FEB|MAR|APR|MAY|JUN|JUL|AUG|SEP|OCT|NOV|DEC)[-](?:(?:19|20)[0-9]{2})$',
						'^(Jan|Feb|Mar|Apr|May|Jun|Jul|Aug|Sep|Oct|Nov|Dec|JAN|FEB|MAR|APR|MAY|JUN|JUL|AUG|SEP|OCT|NOV|DEC)[-](?:(?:19|20)[0-9]{2})$',
					];
				}
				return [];
			}
		}
	);
</script><custom-dialog/></div>
</div></div></div></div></div></div> ]]></content:encoded><pubDate>Tue, 20 Jan 2026 12:34:29 +0000</pubDate></item><item><title><![CDATA[The Power of Customer Retention and Reviews]]></title><link>https://biz.hellopeter.com/blogs/post/the-power-of-customer-retention-and-reviews</link><description><![CDATA[<img align="left" hspace="5" src="https://biz.hellopeter.com/files/Blog Post Assets/Most Common Black Friday Complaints and How to Solve Them/Blog - The Power of Customer Retention Why Businesses Should Prioritise Existing Clients -1-.webp"/>We address the misconception that businesses should chase new customers when they should focus on nurturing their existing clients. Read more in our blog.]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_jDIYiK19RSmshpQz8tnJfQ" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_b3l9qUUG6lRqhIeVIh_OJQ" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_9ZWFZ4OYS82jfKyrDdfNUw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_CfgGfSsKLsYU22qSCPVNXA" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_CfgGfSsKLsYU22qSCPVNXA"] .zpimage-container figure img { width: 1310px ; height: 736.88px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-roundcorner zpimage-space-none " src="/Blog%20-%20The%20Power%20of%20Customer%20Retention%20Why%20Businesses%20Should%20Prioritise%20Existing%20Clients%20-1-.webp" size="fit" alt="The Power of Customer Retention and Reviews" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_EmDAgpv4g5GspryunbzVWg" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_EmDAgpv4g5GspryunbzVWg"] .zpimage-container figure img { width: 77px !important ; height: 77px !important ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-original zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/Artboard%202.png" size="original" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_v2nZautHiwqt3Oj6IqKnWg" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h4
 class="zpheading zpheading-style-none zpheading-align-center zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true">Hellopeter</h4></div>
</div></div></div></div><div data-element-id="elm_m2yycdIp_F6ugbJKzIseSQ" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_1SwZhfcK6RHyIMIGRoPUDw" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_vCL-8EzQbZfUz-KiTy-pjw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_vCL-8EzQbZfUz-KiTy-pjw"].zpelem-col{ margin-block-start:-3px; } </style><div data-element-id="elm_NzeM0gVbOoLJUb5zpc8Kgg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p><span><span></span><span></span></span></p><div><p><span></span></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p style="font-weight:bold;"><em></em></p><div><p></p><div><p><span></span></p><span><span><p></p><div><p></p><span><span></span></span><span><span><div><p><span>It's a no-brainer that every business wants to grow its bottom line, right? In this relentless pursuit of growth, many companies prioritise customer acquisition over retention. After all, the allure of expanding your client base and increasing revenue is undeniable. However, should your focus rather be on your existing client base?&nbsp;</span>In this blog, we discuss whether you should be spending your time and efforts holding onto existing customers rather than getting caught up in the chase for new customers.&nbsp;</p></div><span><span></span></span></span></span><p></p></div><p></p></span></span><p><span></span></p></div><p><span></span></p></div><p></p></div><p></p></div><p></p></div><p></p></div>
<p></p></div><p></p></div><p></p></div><p></p></div><p><span></span></p></div><p><span></span></p></div><span></span><p></p></div>
</div><div data-element-id="elm_-J3gQpI2xDwNhwIbDniKaA" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span><span><strong><span><span><strong><span><strong><span><b><span><b><span><b><span><b><span><b><span><span><span><span><span><span><span><span><span><span><span><span><strong><span><span>The Value of Retaining Customers</span></span></strong></span></span></span></span></span></span></span></span></span></span></span><span><br/></span></span></b></span></b></span></b></span></b></span></b></span></strong></span></strong></span></span></strong></span></span></h3></div>
<div data-element-id="elm_gFztJkc0zQB7tb3e9MS_uA" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p><span></span></p><span><span><p></p><div><p><b></b></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span></span></p><div><p><span></span></p><span><span><p><span></span></p><div><p></p><div><p><span></span></p><div><p><span>Pursuing new customers shouldn't overshadow the significance of nurturing relationships with those who have already chosen your products or services. After all, your existing customers actively engage with your business, buy your offerings, and invest in your brand.&nbsp;</span>Therefore, a well-defined customer retention strategy is imperative for sustainable growth in today's business landscape.</p></div><p></p></div><p><span></span></p></div><p></p></span></span><p><span></span></p></div><p></p></div><p></p></div><p></p></div><p></p></div>
<p></p></div><p></p></div><p></p></div><p></p></span></span><p><span></span></p></div>
<p></p></div><p></p></div></div><div data-element-id="elm_Sn4zOfH8J1UkMgFAzrIsDQ" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_Sn4zOfH8J1UkMgFAzrIsDQ"] .zpimage-container figure img { width: 1310px ; height: 685.57px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-roundcorner zpimage-space-none " src="/351137439_1567082937148838_7257640773093920635_n.webp" size="fit" alt="Customers pay more for better customer service " data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_ix8VKTOpFUWyi2hngtUctg" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span><span><strong><span><span><strong><span><strong><span><b><span><b><span><b><span><b><span><b><span><span><span><span><span><span><span><span><span></span></span></span></span></span></span></span></span><span><strong><span><span>Why Businesses Should Prioritise Existing Clients</span><span><br/></span></span></strong></span></span></b></span></b></span></b></span></b></span></b></span></strong></span></strong></span></span></strong></span></span></h3></div>
<div data-element-id="elm_moGO_euCsa7vCbF0SRSZEQ" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p><span></span></p><span><span><p></p><div><p><b></b></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span></span></p><div><p><span></span><span><span></span></span></p><p></p><div><p><span></span></p><div><p><span></span></p><div><p><span>A robust customer retention strategy isn't just about bolstering your customer count, but it's a multifaceted approach that enriches your business in several ways.&nbsp;Here's why it deserves a central role in your business strategy.</span></p></div><p><span></span></p></div><p></p></div><p></p></div></div></div></div></div></div></div></div></div></span></span><p></p></div></div><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p><span></span></p><p></p><p></p></div>
</div><div data-element-id="elm_jUDyX3BLzLOQhW2bJ0bQ3A" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:32px;"><b><span><b><span><b><span><b><span><span><span><span><span><span><span><strong><span><span>1. Repeat Customers Are More Profitable</span></span></strong></span></span></span></span></span></span></span><span><span><br/></span></span></b></span></b></span></b></span></b></span></h2></div>
<div data-element-id="elm_8_wvThBE95-n88dn-wdxdg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p><span></span></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span><span><span></span></span></span></p><p></p><div><p><span></span></p><div><p>Did you know that your existing customers tend to spend more than newcomers? Research shows that&nbsp;<a href="https://smallbiztrends.com/customer-retention-statistics/" target="_blank" rel="">65%</a><a href="https://smallbiztrends.com/customer-retention-statistics/" target="_blank" rel="">&nbsp;of sales</a> will come from returning customers.&nbsp;That's why, if you're a business with long-term growth goals, cultivating trust and loyalty among your customer base can lead to steadily increasing profits.</p></div>
<p><span></span></p></div><p></p><p></p></div><p></p></div><p></p></div><p></p></div>
<p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div>
<p></p></div><p><span></span></p></div><p></p></div></div><div data-element-id="elm_jIv15ph8kHtkOhrGP2Jsog" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span><span><strong><span><span><strong><span><strong><span><b><span><b><span><b><span><b><span><b><span><span><span><span><span><span><span><span><span><span><span><span><strong><span><span>2. Controlled Marketing Costs</span></span></strong></span></span></span></span></span></span></span></span></span></span></span><br/></span></b></span></b></span></b></span></b></span></b></span></strong></span></strong></span></span></strong></span></span></h3></div>
<div data-element-id="elm_uQ0jyYnGd3PbdmULEbR5Og" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span></span></p><div><p><span><span><span></span></span></span></p><p><span></span></p><div><p><span></span></p><div><p>It's well-documented that signing a new customer can <a href="https://www.americanexpress.com/en-us/business/trends-and-insights/articles/retaining-customers-vs-acquiring-customers/" title="cost up to&nbsp;five times more" target="_blank" rel="">cost up to</a><a href="https://www.americanexpress.com/en-us/business/trends-and-insights/articles/retaining-customers-vs-acquiring-customers/" title="cost up to&nbsp;five times more" target="_blank" rel="">&nbsp;five times more</a>&nbsp;than it would retaining an existing client. Your current customers are already familiar with your offerings, making it vital to allocate your resources towards keeping them rather than solely focusing on acquiring new ones.&nbsp;</p></div>
<p><span></span></p></div><p><span><span></span></span></p><p></p></div><span></span><p></p></div>
</div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div>
<p></p></div></div><div data-element-id="elm_rH9e4keXB4ncUxqPAmdbyQ" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_rH9e4keXB4ncUxqPAmdbyQ"] .zpimage-container figure img { width: 1310px ; height: 866.42px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-roundcorner zpimage-space-none " src="/304895007_5427189033996012_4440850476235335987_n.webp" size="fit" alt="Product reviews increase sales conversion " data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_4vhP6V9ivTtNIR64QI00Qw" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span><span><strong><span><span><strong><span><strong><span><b><span><b><span><b><span><b><span><b><span><span><span><span><span><span><span><span><span><span><span><span><strong><span><strong><span><span>3. Resource Efficiency</span></span></strong></span></strong></span></span></span></span></span></span></span></span></span></span></span><br/></span></b></span></b></span></b></span></b></span></b></span></strong></span></strong></span></span></strong></span></span></h3></div>
<div data-element-id="elm_Pdyc63zhL_jA_ESQSrPWtQ" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span></span></p><div><p><span><span><span></span></span></span></p><p><span></span></p><div><p><span></span></p><div><p><span></span></p><div><p><span>Converting a lead into a customer is a resource-intensive process involving marketing, sales outreach, customer onboarding, and customer success efforts.&nbsp;In contrast, customer retention requires fewer resources, making it a cost-effective strategy in the long run.</span></p></div><p><span></span></p></div><p><span></span></p></div><p><span><span></span></span></p><p></p></div><span></span><p></p></div></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div>
</div><div data-element-id="elm_E_mQ6i-x1moyOlCklKzToQ" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span><span><strong><span><span><strong><span><strong><span><b><span><b><span><b><span><b><span><b><span><span><span><span><span><span><span><span><span><span><span><span><strong><span><strong><span><span><span><span>4. Driving Customer Acquisition</span></span></span></span></strong></span></strong></span></span></span></span></span></span></span></span></span></span></span><br/></span></b></span></b></span></b></span></b></span></b></span></strong></span></strong></span></span></strong></span></span></h3></div>
<div data-element-id="elm_Vr4rcGgYFYBOmielYkNL7w" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span></span></p><div><p><span><span><span></span></span></span></p><p><span></span></p><div><p><span></span></p><div><p><span></span></p><div><p><span></span></p><div><p></p><p></p><p></p><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span></span></p><div><p><span></span></p><p><span></span></p><div><p><span></span></p><div><p><span></span></p><div><p><span></span></p><div><p><span>Loyal customers can be invaluable sources of&nbsp;<a href="https://6651752.hs-sites.com/review-collection-hellopeter" rel="noopener" target="_blank">feedback</a>. By understanding their preferences, likes, and dislikes about your products and services, you can continuously improve and stay ahead of competitors.&nbsp;</span>As a result, this proactive approach not only retains customers but also attracts new ones.</p></div>
<p></p></div><p><span></span></p></div><p><span></span></p></div><p><span></span></p><p></p></div><span></span><p></p></div>
</div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div>
</div><p></p></div><p><span></span></p></div><p><span></span></p></div><p><span><span></span></span></p><p></p></div><span></span><p></p></div>
</div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div>
<p></p></div></div><div data-element-id="elm_o7vfHNektSSOXLIEUC2Bhw" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_o7vfHNektSSOXLIEUC2Bhw"] .zpimage-container figure img { width: 1310px ; height: 685.57px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-roundcorner zpimage-space-none " src="/Untitled%20design%20-37-1.webp" size="fit" alt="More than 81K registered businesses with reviews on Hellopeter" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_aJUae2_n5nkrYLNqqMVB0g" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span><span><strong><span><span><strong><span><strong><span><b><span><b><span><b><span><b><span><b><span><span><span><span><span><span><span><span><span><span><span><span><strong><span><strong><span><strong><span><span>How To Retain Customers&nbsp;</span></span></strong></span></strong></span></strong></span></span></span></span></span></span></span></span></span></span></span><br/></span></b></span></b></span></b></span></b></span></b></span></strong></span></strong></span></span></strong></span></span></h3></div>
<div data-element-id="elm_nHYX_DWobrdNKcBBUe1PoQ" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span></span></p><div><p><span><span><span></span></span></span></p><p><span></span></p><div><p><span></span></p><div><p><span></span></p><span><span><div><p><span>A successful customer retention strategy involves:</span></p><ul><li><span>Understanding customer journeys</span></li><li><span>Honouring promises made to customers</span></li><li><span>Recognising the impact of positive customer experiences across your organisation</span></li></ul><p><span>Therefore, it's about showing your customers you value their business and fostering loyalty towards your brand.&nbsp;</span></p></div></span></span><p><span></span></p></div><p><span></span></p></div><p><span><span></span></span></p><p></p></div><span></span><p></p></div></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div>
</div><div data-element-id="elm_UtjPTSYV5LE-uVMk-9pQNQ" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span><span><strong><span><span><strong><span><strong><span><b><span><b><span><b><span><b><span><b><span><span><span><span><span><span><span><span><span><span><span><span><strong><span><strong><span><strong><span><strong><span><span>1. Increased Word-of-Mouth Recommendations</span></span></strong></span></strong></span></strong></span></strong></span></span></span></span></span></span></span></span></span></span></span><br/></span></b></span></b></span></b></span></b></span></b></span></strong></span></strong></span></span></strong></span></span></h3></div>
<div data-element-id="elm_kY1EVQEzlB4Dwcr-qpxqbQ" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span></span></p><div><p><span><span><span></span></span></span></p><p><span></span></p><div><p><span></span></p><div><p><span></span></p><span><span><div><p><span></span></p><div><p>Satisfied customers who remain loyal are more likely to spread positive feedback, boosting your brand's reputation and attracting new customers organically. If you keep them happy, they'll be your biggest cheerleaders,&nbsp;<a href="https://6651752.hs-sites.com/review-publishing#social_proof" target="_blank" rel="noopener">recommending you</a><a href="https://6651752.hs-sites.com/review-publishing#social_proof" rel="noopener" target="_blank">&nbsp;</a>to all their friends and family.</p></div>
<p><span></span></p></div></span></span><p><span></span></p></div><p><span></span></p></div>
<p><span><span></span></span></p><p></p></div><span></span><p></p></div></div><p></p></div>
<p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div></div>
<div data-element-id="elm_MAGEvtCaYxSgXYxeo9LXbw" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span><span><strong><span><span><strong><span><strong><span><b><span><b><span><b><span><b><span><b><span><span><span><span><span><span><span><span><span><span><span><span><strong><span><strong><span><strong><span><strong><span><strong><span><span>2. Higher Customer Spending</span></span></strong></span></strong></span></strong></span></strong></span></strong></span></span></span></span></span></span></span></span></span></span></span><br/></span></b></span></b></span></b></span></b></span></b></span></strong></span></strong></span></span></strong></span></span></h3></div>
<div data-element-id="elm_0rlw8dM7AS2bNBDOFyxa8A" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span></span></p><div><p><span><span><span></span></span></span></p><p><span></span></p><div><p><span></span></p><div><p><span></span></p><span><span><div><p><span></span></p><div><p><span></span></p><div><p>Statistics reveal that existing customers <a href="https://www.forbes.com/councils/forbesbusinesscouncil/2022/12/12/customer-retention-versus-customer-acquisition/" target="_blank" rel="">spend&nbsp;</a><a href="https://www.forbes.com/councils/forbesbusinesscouncil/2022/12/12/customer-retention-versus-customer-acquisition/" target="_blank" rel="">31%</a><a href="https://www.forbes.com/councils/forbesbusinesscouncil/2022/12/12/customer-retention-versus-customer-acquisition/" target="_blank" rel="">&nbsp;more</a> on new products or services than first-time customers, directly impacting your bottom line.</p></div>
<p></p></div><p><span></span></p></div></span></span><p><span></span></p></div><p><span></span></p></div>
<p><span><span></span></span></p><p></p></div><span></span><p></p></div></div><p></p></div>
<p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div></div>
<div data-element-id="elm_ASRh_fIZVMknWhJcHKhJYA" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span><span><strong><span><span><strong><span><strong><span><b><span><b><span><b><span><b><span><b><span><span><span><span><span><span><span><span><span><span><span><span><strong><span><strong><span><strong><span><strong><span><strong><span><strong><span><span>3. Greater Profits and Lifetime Customer Value (LCV)</span></span></strong></span></strong></span></strong></span></strong></span></strong></span></strong></span></span></span></span></span></span></span></span></span></span></span><br/></span></b></span></b></span></b></span></b></span></b></span></strong></span></strong></span></span></strong></span></span></h3></div>
<div data-element-id="elm_46C4iVOMicjvr48UshmWsw" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span></span></p><div><p><span><span><span></span></span></span></p><p><span></span></p><div><p><span></span></p><div><p><span></span></p><span><span><p><span></span></p><div><p><span></span></p><div><p><span></span></p><div><p><span></span></p></div><div><p><span>Customer retention leads to greater profits and increased lifetime customer value (LCV), a critical metric for sustainable business growth. This metric shows how stable and consistent your business is, which directly translates to your worth.&nbsp;</span></p></div></div><p><span></span></p></div><p><span></span></p></span></span><p><span></span></p></div><p><span></span></p></div><p><span><span></span></span></p><p></p></div><span></span><p></p></div></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div>
</div><div data-element-id="elm_72c6yYfd6I9D2V33sHmH7A" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_72c6yYfd6I9D2V33sHmH7A"] .zpimage-container figure img { width: 1310px ; height: 685.57px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-roundcorner zpimage-space-none " src="/342169677_468355052112629_2402614953037505592_n.webp" size="fit" alt="60% of consumers will leave a review if asked" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_rUZVvy3Cq4aBfFj45lGM7g" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span><span><strong><span><span><strong><span><strong><span><b><span><b><span><b><span><b><span><b><span><span><span><span><span><span><span><span><span><span><span><span><strong><span><strong><span><strong><span><strong><span><strong><span><strong><span><span><span><span>How to Use Online Reviews to Retain Customers</span></span></span></span></strong></span></strong></span></strong></span></strong></span></strong></span></strong></span></span></span></span></span></span></span></span></span></span></span><br/></span></b></span></b></span></b></span></b></span></b></span></strong></span></strong></span></span></strong></span></span></h3></div>
<div data-element-id="elm_0BltpFOTDTJQQPhJAPGSuQ" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span></span></p><div><p><span><span><span></span></span></span></p><p><span></span></p><div><p><span></span></p><div><p><span></span></p><span><span><p><span></span></p><div><p><span></span></p><div><p><span></span></p><div><p><span></span></p></div><div><p><span></span></p><div><p><span>Positive online reviews influence potential customers' decisions and build trust in your brand.&nbsp;Here's how you can leverage&nbsp;</span><a target="_blank" href="https://6651752.hs-sites.com/home" rel="noopener">Hellopeter Business's</a><span>&nbsp;tools to enhance customer experiences and encourage them to leave reviews.</span></p></div></div></div></div></span><p></p></span></div></div><p><span></span></p></div><p><span></span></p><p><span></span></p></div><p><span></span></p></div><p><span><span></span></span></p><p></p></div><span></span><p></p></div></div><p></p></div><p></p></div><p></p></div><p></p><p></p><p></p><p></p></div>
</div><div data-element-id="elm_e91jcWuJEToN4DHimL12gw" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span><span><strong><span><span><strong><span><strong><span><b><span><b><span><b><span><b><span><b><span><span><span><span><span><span><span><span><span><span><span><span><strong><span><strong><span><strong><span><strong><span><strong><span><strong><span><span><span><span><span><span>1. Request Reviews After Each Purchase</span></span></span></span></span></span></strong></span></strong></span></strong></span></strong></span></strong></span></strong></span></span></span></span></span></span></span></span></span></span></span><br/></span></b></span></b></span></b></span></b></span></b></span></strong></span></strong></span></span></strong></span></span></h3></div>
<div data-element-id="elm_6Ex3sHdH5LiPSZY4SD8b9w" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span></span></p><div><p><span><span><span></span></span></span></p><p><span></span></p><div><p><span></span></p><div><p><span></span></p><span><span><p><span></span></p><div><p><span></span></p><div><p><span></span></p><div><p><span></span></p></div>
<div><p><span></span></p><div><p><span></span></p><div><h2 style="font-weight:300;"><p>With Hellopeter's user-friendly platform, you can&nbsp;<a href="https://6651752.hs-sites.com/review-collection-hellopeter" rel="noopener" target="_blank">quickly request reviews</a>&nbsp;after each purchase, maintaining an ongoing connection with your customers and encouraging feedback.&nbsp;There are multiple ways to do so, but a favourite is using the <a href="https://6651752.hs-sites.com/blog/say-hello-to-easy-review-collection-with-hellopeters-whatsapp-review-chatbot" title="Hellopeter&nbsp;WhatsApp Chatbot" target="_blank" rel="">Hellopeter&nbsp;</a><a href="https://6651752.hs-sites.com/blog/say-hello-to-easy-review-collection-with-hellopeters-whatsapp-review-chatbot" title="Hellopeter&nbsp;WhatsApp Chatbot" target="_blank" rel="">W</a><a href="https://6651752.hs-sites.com/blog/say-hello-to-easy-review-collection-with-hellopeters-whatsapp-review-chatbot" title="Hellopeter&nbsp;WhatsApp Chatbot" target="_blank" rel="">hatsApp Chatbot</a>, which enables customers to write their reviews in the messaging app. You can test it out right now by sending &quot;Hi&quot; to 021 206 6516 on WhatsApp.&nbsp;</p></h2></div><span></span><p></p></div>
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<p></p></div></div><div data-element-id="elm_oFkvC7nvMZ6PKyOkMlB5RA" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_oFkvC7nvMZ6PKyOkMlB5RA"] .zpimage-container figure img { width: 1310px ; height: 511.99px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-roundcorner zpimage-space-none " src="/WhatsApp%20Chatbot-3.webp" size="fit" alt="WhatsApp review chatbot" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_cX5jA5QTobrnQzHtHTj55w" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span><span><strong><span><span><strong><span><strong><span><b><span><b><span><b><span><b><span><b><span><span><span><span><span><span><span><span><span><span><span><span><strong><span><strong><span><strong><span><strong><span><strong><span><strong><span><span><span><span><span><span><span><span>2. Keep Customers Happy Throughout Their Journey</span></span></span></span></span></span></span></span></strong></span></strong></span></strong></span></strong></span></strong></span></strong></span></span></span></span></span></span></span></span></span></span></span><br/></span></b></span></b></span></b></span></b></span></b></span></strong></span></strong></span></span></strong></span></span></h3></div>
<div data-element-id="elm_qFvHbV8ENfwV8I2y8iuziw" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span></span></p><div><p><span><span><span></span></span></span></p><p><span></span></p><div><p><span></span></p><div><p><span></span></p><span><span><p><span></span></p><div><p><span></span></p><div><p><span></span></p><div><p><span></span></p></div>
<div><p><span></span></p><div><p><span></span></p><div><h2 style="font-weight:300;"><p><span></span></p><div><p>Use Hellopeter's&nbsp;<a href="https://6651752.hs-sites.com/review-management" title="customer relationship management&nbsp;" target="_blank" rel="">customer relationship management</a>&nbsp;tools to track and manage customer interactions, providing exceptional service at every touchpoint.</p></div>
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<div data-element-id="elm_-PYegxJWPpDMrponrHOoXg" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span><span><strong><span><span><strong><span><strong><span><b><span><b><span><b><span><b><span><b><span><span><span><span><span><span><span><span><span><span><span><span><strong><span><strong><span><strong><span><strong><span><strong><span><strong><span><span><span><span><span><span><span><span><span><span>3. Harness the Power of Positive Reviews&nbsp;</span></span></span></span></span></span></span></span></span></span></strong></span></strong></span></strong></span></strong></span></strong></span></strong></span></span></span></span></span></span></span></span></span></span></span><br/></span></b></span></b></span></b></span></b></span></b></span></strong></span></strong></span></span></strong></span></span></h3></div>
<div data-element-id="elm_XjbGNg3X2MwWcg4FUQ5cpg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span></span></p><div><p><span><span><span></span></span></span></p><p><span></span></p><div><p><span></span></p><div><p><span></span></p><span><span><p><span></span></p><div><p><span></span></p><div><p><span></span></p><div><p><span></span></p></div>
<div><p><span></span></p><div><p><span></span></p><div><h2 style="font-weight:300;"><p><span></span></p><div><p><span></span></p><div><p><a href="https://6651752.hs-sites.com/review-publishing" target="_blank" rel="noopener">Showcase positive reviews</a>&nbsp;prominently on your business profile to build credibility and trust among potential customers researching your business. You can easily embed widget badges on your website, proudly showing off your TrustIndex, Net Promoter score, and overall industry ranking on&nbsp;<a href="https://www.hellopeter.com/" rel="noopener" target="_blank">Hellopeter</a>.&nbsp;</p></div>
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</div><p></p><p></p><p></p><p></p><p></p><p></p><p></p></div></div><div data-element-id="elm_kDIaI0iHa5j-7Mouy0vmaA" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_kDIaI0iHa5j-7Mouy0vmaA"] .zpimage-container figure img { width: 1310px ; height: 786.40px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-roundcorner zpimage-space-none " src="/NDA-Good-Reviews.webp" size="fit" alt="Positive reviews are powerful" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_aef4jEsJVR6918oZ9SYl8g" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span><span><strong><span><span><strong><span><strong><span><b><span><b><span><b><span><b><span><b><span><span><span><span><span><span><span><span><span><span><span><span><strong><span><strong><span><strong><span><strong><span><strong><span><strong><span><span><span><span><span><span><span><span><span><span><span><span>Get Going With Hellopeter Business</span></span></span></span></span></span></span></span></span></span></span></span></strong></span></strong></span></strong></span></strong></span></strong></span></strong></span></span></span></span></span></span></span></span></span></span></span><br/></span></b></span></b></span></b></span></b></span></b></span></strong></span></strong></span></span></strong></span></span></h3></div>
<div data-element-id="elm_3XwEzo7TxSVhueCXYF4jtg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span></span></p><div><p><span><span><span></span></span></span></p><p><span></span></p><div><p><span></span></p><div><p><span></span></p><span><span><p><span></span></p><div><p><span></span></p><div><p><span></span></p><div><p><span></span></p></div>
<div><p><span></span></p><div><p><span></span></p><div><h2 style="font-weight:300;"><p><span></span></p><div><p><span></span></p><div><p><span><a href="https://6651752.hs-sites.com/review-publishing" rel="noopener" target="_blank"></a></span></p><div><p>With Hellopeter Business, you can harness the power of satisfied customers, drive revenue growth, and build a lasting reputation in the business world.&nbsp;<a href="https://biz.hellopeter.com/plans" title="Find a&nbsp;plan&nbsp;that suits your business" target="_blank" rel="">Find a&nbsp;</a><a href="https://biz.hellopeter.com/plans" title="Find a&nbsp;plan&nbsp;that suits your business" target="_blank" rel="">plan</a><a href="https://biz.hellopeter.com/plans" title="Find a&nbsp;plan&nbsp;that suits your business" target="_blank" rel="">&nbsp;that suits your business</a> now, or sign up for a <a href="https://business.hellopeter.com/onboard/create/free/monthly" title="14-day free trial" target="_blank" rel="">14-day free trial</a>, so you can start building a positive online reputation, collect social proof, and become more discoverable online today!&nbsp;</p></div>
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<div data-element-id="elm_qJg68N3ZLRK5B7a2Ex-Axw" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_FqNn2FGpVlI4JGNtP05kgg" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_mwpqdgbHG6jVvu1Wf38EHg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-6 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_hmczWdnTqKyV7Zl9cKz2Zg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><h6><span style="font-weight:bold;">RELATED ARTICLES</span></h6></div>
</div><div data-element-id="elm_4X-ZoIGEIgFXH_UE9ErMMA" data-element-type="divider" class="zpelement zpelem-divider "><style type="text/css"></style><style></style><div class="zpdivider-container zpdivider-line zpdivider-align-center zpdivider-align-mobile-center zpdivider-align-tablet-center zpdivider-width100 zpdivider-line-style-solid "><div class="zpdivider-common"></div>
</div></div><div data-element-id="elm_5alwdeIFx3lqSI2KwThVkg" data-element-type="imagetext" class="zpelement zpelem-imagetext "><style> @media (min-width: 992px) { [data-element-id="elm_5alwdeIFx3lqSI2KwThVkg"] .zpimagetext-container figure img { width: 176px !important ; height: 100px !important ; } } </style><div data-size-tablet="" data-size-mobile="" data-align="left" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimagetext-container zpimage-with-text-container zpimage-align-left zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-custom zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
            type:fullscreen,
            theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/files/Blog%20Post%20Assets/Most%20Common%20Black%20Friday%20Complaints%20and%20How%20to%20Solve%20Them/Blog%20header%20-%20How%20to%20successfully%20request%20a%20review%20update%20after%20bad%20review%20-3-.webp" size="custom" data-lightbox="true"/></picture></span></figure><div class="zpimage-text zpimage-text-align-left zpimage-text-align-mobile-left zpimage-text-align-tablet-left " data-editor="true"><h5><span>How to Request a Review Update: From Complaint to Resolved</span></h5></div>
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</div></div><div data-element-id="elm_R_xWNK5V3nkha9ZlvDnS3Q" data-element-type="imagetext" class="zpelement zpelem-imagetext "><style> @media (min-width: 992px) { [data-element-id="elm_R_xWNK5V3nkha9ZlvDnS3Q"] .zpimagetext-container figure img { width: 176px !important ; height: 100px !important ; } } </style><div data-size-tablet="" data-size-mobile="" data-align="left" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimagetext-container zpimage-with-text-container zpimage-align-left zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-custom zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
            type:fullscreen,
            theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/files/Blog%20Post%20Assets/Most%20Common%20Black%20Friday%20Complaints%20and%20How%20to%20Solve%20Them/B2B%20Blog%201%20-%20Why%20Poor%20Customer%20Experience%20-3-.jpg" size="custom" data-lightbox="true"/></picture></span></figure><div class="zpimage-text zpimage-text-align-left zpimage-text-align-mobile-left zpimage-text-align-tablet-left " data-editor="true"><h6><span><div></div></span></h6><h5 style="font-weight:300;">Why Black Friday Customer Experience Beats The Discounts</h5></div>
</div></div><div data-element-id="elm_XIT6-1G6-n8b0fLUwuN8ig" data-element-type="divider" class="zpelement zpelem-divider "><style type="text/css"></style><style></style><div class="zpdivider-container zpdivider-line zpdivider-align-center zpdivider-align-mobile-center zpdivider-align-tablet-center zpdivider-width100 zpdivider-line-style-solid "><div class="zpdivider-common"></div>
</div></div><div data-element-id="elm_j_smfOin-YTxyLuPK6w4cA" data-element-type="imagetext" class="zpelement zpelem-imagetext "><style> @media (min-width: 992px) { [data-element-id="elm_j_smfOin-YTxyLuPK6w4cA"] .zpimagetext-container figure img { width: 176px !important ; height: 100px !important ; } } </style><div data-size-tablet="" data-size-mobile="" data-align="left" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimagetext-container zpimage-with-text-container zpimage-align-left zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-custom zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
            type:fullscreen,
            theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/files/Blog%20Post%20Assets/Most%20Common%20Black%20Friday%20Complaints%20and%20How%20to%20Solve%20Them/Blog%20Header%20-%20Super%20Communications%20x%20Hellopeter%20Business%20Rev%20-1-.webp" size="custom" data-lightbox="true"/></picture></span></figure><div class="zpimage-text zpimage-text-align-left zpimage-text-align-mobile-left zpimage-text-align-tablet-left " data-editor="true"><h5><span>How Super Communications Got to Rank #1 in 3 Industries on Hellopeter</span></h5></div>
</div></div></div><div data-element-id="elm_vXXQ500ZFan3jRHvti_T4A" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-6 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_vXXQ500ZFan3jRHvti_T4A"].zpelem-col{ margin-block-start:24px; } </style><div data-element-id="elm_ONOqgWyAJGFYJnKlOxUljA" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><h6><span style="font-weight:bold;">UP NEXT</span></h6></div>
</div><div data-element-id="elm_u9llp1sJnYKHeDiuZsDOuQ" data-element-type="divider" class="zpelement zpelem-divider "><style type="text/css"></style><style></style><div class="zpdivider-container zpdivider-line zpdivider-align-center zpdivider-align-mobile-center zpdivider-align-tablet-center zpdivider-width100 zpdivider-line-style-solid "><div class="zpdivider-common"></div>
</div></div><div data-element-id="elm_1tkTlvHAGZBA_U4-EIWRsg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><h4><span style="font-size:32px;">7&nbsp; THINGS CUSTOMERS CHECK ONLINE BEFORE BUYING FROM YOU THIS BLACK FRIDAY</span></h4></div>
</div><div data-element-id="elm_hpFKztEW7GFbWNjDgBl0kg" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_hpFKztEW7GFbWNjDgBl0kg"] .zpimage-container figure img { width: 588px ; height: 330.75px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="left" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-left zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/files/Blog%20Post%20Assets/Most%20Common%20Black%20Friday%20Complaints%20and%20How%20to%20Solve%20Them/Things%20Customers%20Check%20Online%20-3-.webp" size="fit" data-lightbox="true"/></picture></span></figure></div>
</div></div></div></div></div><div data-element-id="elm_qsQWh5TAcB8CYlSYcB1VOw" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_TTFmrqvH2zbsk3Q_TuilEw" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_9hbSUd3qGK6tgbZgh_Vm-A" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_nGKRuNWWO00s3ge2c3TF_A" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p><br/></p></div>
</div><div data-element-id="elm_gc2DUjhxLkKJ6BY1-gq-tg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p><br/></p></div>
</div><div data-element-id="elm_doUvvLt7Mh98GskpWqO8dQ" data-element-type="codeSnippet" class="zpelement zpelem-codesnippet "><div class="zpsnippet-container"><template id="tmpl"><link rel="stylesheet" href="/site/stylesheets/template_theme.min.css"/><style> /* --- YOUR EXISTING CSS --- */ .subscribe_section { text-align: center; padding: 0px 0 80px 0; } .subscribe_section h3 strong { font-weight: 700 !important; } .subscribe_section .form-group { position: relative; margin: 20px auto 0 auto; } .subscribe_section .form-group svg { width: 20px; height: auto; position: absolute; fill: #3483f4; left: 16px; top: 15px; } .subscribe_section .form-group .form-control { height: 50px; padding: 0 20px 0 46px; min-width: 320px; margin-right: 15px; box-shadow: 0 0 30px 0 rgba(0, 0, 0, 0.07); border: 1px solid #b8c4cf; } .subscribe_section .form-group .btn { height: 50px; line-height: 46px; padding: 0; width: 240px; font-size: 18px; transition: all 0.3s ease-out; } .subscribe_section .form-group .btn:hover { border-radius: 40px; } .show_border { padding: 0 0 20px 0; } .show_border .form_wrap { border-bottom: 1px solid #ccc; padding-bottom: 80px; max-width: 700px; margin: 0 auto; } .increase_sales_modal .modal-dialog { max-width: 1200px; vertical-align: middle; } .increase_sales_modal .increase_sales_hedding .close { position: absolute; top: 4px; font-size: 37px; font-weight: 100; color: #878787; cursor: pointer; right: 14px; z-index: 9; } .increase_sales_modal .modal-content { border: 0; border-radius: 0; outline: 0; } .increase_sales_modal .modal-content .form-wrapper-popup { padding: 20px 0; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title { padding-top: 24px; } .increase_sales_modal .trusted-by-title h2 strong { font-weight: 700; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 38px; line-height: 48px; margin-bottom: 10px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title p { font-size: 18px; color: #58595b; font-weight: 400; line-height: 25.2px; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .hs-form-field { margin-bottom: 15px; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .input input { width: 100%; padding: 15px 15px 15px 15px; border: 1px solid #dbdbdb; border-radius: 5px; box-shadow: 0 6px 23px rgba(0, 0, 0, 0.062); line-height: 20.16px; font-size: 14.4px; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .input input.error { border-color: #ff3860 !important; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .input input:focus { border: 1px solid #404040; outline: unset; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private label { display: none; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private ul { padding: 0; margin: 0; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private ul.hs-error-msgs li { list-style: none; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private ul.hs-error-msgs li .hs-error-msg { font-size: 13px; color: #ff4040; font-weight: 500; width: 100%; display: block; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .hs-button { width: 100%; padding: 14px 0 14px 0; background-color: #263583; color: #fff; font-size: 18px; font-weight: 600; border-radius: 5px; } .increase_sales_modal .logo-wrapper { padding: 40px 0 0; } .increase_sales_modal .logo-wrapper .trusted-by-title h2 { font-size: 25px; line-height: 33px; margin-bottom: 50px; text-align: center; } .increase_sales_modal .logo-wrapper .logos-wrapper { display: flex; flex-wrap: wrap; position: relative; padding: 0 20px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup { width: 33.33%; text-align: center; position: relative; min-height: 52px; display: flex; align-items: center; border: 1px solid #eaeaea; border-left: 0; border-right: 0; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a { text-align: center; width: 100%; padding: 22px 30px 22px 30px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a img { max-width: 100%; height: auto; border: 0; -ms-interpolation-mode: bicubic; vertical-align: bottom; } .increase_sales_modal .logo-wrapper .logos-wrapper::before { content: ''; width: 1px; background-color: #eaeaea; height: 108%; position: absolute; left: 200px; right: 0; top: -4%; } .increase_sales_modal .logo-wrapper .logos-wrapper::after { content: ''; width: 1px; background-color: #eaeaea; height: 108%; position: absolute; right: 200px; top: -4%; } .increase_sales_modal .modal-body { padding: 40px; } .increase_sales_modal .modal-body .container { padding: 0; } @media screen and (max-width: 991px) { .subscribe_section { text-align: center; padding: 20px 20px 20px 20px; } .subscribe_section h3 strong { font-weight: 700; } .increase_sales_modal { padding: 0px; } .increase_sales_modal .modal-content .form-wrapper-popup { padding: 40px 20px 30px 20px; } .increase_sales_modal .modal-dialog { max-width: 100%; top: 0; right: 0; margin: 0; width: 100%; } .increase_sales_modal .logo-wrapper .logos-wrapper::before { display: none; } .increase_sales_modal .logo-wrapper .logos-wrapper::after { display: none; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a img { max-width: 85px; height: 50px; object-fit: contain; } .increase_sales_modal .logo-wrapper { padding: 30px 0 0; } .increase_sales_modal .trusted-by-title h2 strong { font-weight: 700; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 26px; line-height: 36px; margin-bottom: 10px; } .increase_sales_modal { padding-right: 0px !important; } .increase_sales_modal .modal-body { padding: 30px 10px 30px 10px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 24px; line-height: 32px; } } @media screen and (max-width: 680px) { .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 30px; line-height: 40px; margin-bottom: 10px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title p br { display: none; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a { text-align: center; width: 100%; padding: 15px 20px 15px 20px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a img { max-width: 100%; height: auto; object-fit: unset; } .increase_sales_modal .increase_sales_hedding .close { right: 15px; font-weight: 400; } .increase_sales_modal .logo-wrapper { padding: 20px 10px 20px; } .subscribe_section { padding: 20px 5px 20px 5px !important; } .subscribe_section .form_wrap h3 { font-size: 22px; line-height: 28px; } .subscribe_section .form-group { width: 100%; } .subscribe_section .form-group .form-control { min-width: 100%; margin-right: 0; } .subscribe_section .form-group .btn { margin-top: 10px; width: 100% !important; font-size: 16px !important; } .subscribe_section .form-group .form-control { padding: 0 15px 0 46px; min-width: 100%; margin-right: 0; } .increase_sales_modal .modal-content .form-wrapper-popup .logo_img img { width: 140px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title p { font-size: 14px; line-height: 24px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup { width: 50%; } } /* --- REQUIRED FIXES FOR SHADOW DOM --- */ /* 1. Manually handle the display when 'show' class is added */ .modal.show { display: block !important; padding-right: 17px; overflow-x: hidden; overflow-y: auto; background: rgba(0, 0, 0, 0.5); /* Dim background here instead of separate backdrop if simpler */ } /* 2. Optional: Custom backdrop styles if you want a separate backdrop div */ .custom-backdrop { display: none; position: fixed; top: 0; left: 0; width: 100vw; height: 100vh; background-color: #000; z-index: 1040; opacity: 0; transition: opacity 0.15s linear; } .custom-backdrop.show { display: block; opacity: 0.5; } .increase_sales_modal #formThankYou { font-size: 0.9rem !important; display: none; } </style><div class="subscribe_section"><div class="container"><div class="form_wrap"><h3>Find out how we can <strong> help your business grow.</strong></h3><div class="form-inline"><div class="form-group"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path
								d="M64 96c-17.7 0-32 14.3-32 32v39.9L227.6 311.3c16.9 12.4 39.9 12.4 56.8 0L480 167.9V128c0-17.7-14.3-32-32-32H64zM32 207.6V384c0 17.7 14.3 32 32 32H448c17.7 0 32-14.3 32-32V207.6L303.3 337.1c-28.2 20.6-66.5 20.6-94.6 0L32 207.6zM0 128C0 92.7 28.7 64 64 64H448c35.3 0 64 28.7 64 64V384c0 35.3-28.7 64-64 64H64c-35.3 0-64-28.7-64-64V128z"/></svg><input class="form-control" type="email" placeholder="Enter your email"/><a class="btn btn-primary increase_sales_link" id="open-btn" href="#">REQUEST DEMO</a></div>
</div></div></div></div><div id="custom-backdrop" class="custom-backdrop"></div><div class="modal fade increase_sales_modal" id="popup-content" tabindex="-1" role="dialog" aria-labelledby="increase_sales" aria-hidden="true"><div class="modal-dialog" role="document"><div class="modal-content"><div class="modal-body"><div class="container"><div class="row"><div class="increase_sales_hedding"><h5 class="close close_btn" id="close-btn" aria-label="Close"><span aria-hidden="true">&times;</span></h5></div>
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<div class="trusted-by-title"><h2>Does Your Business <strong>Want to Increase Sales?</strong></h2><p> Schedule a call with one of our brand strategists to find out how your business can attract customers more easily. </p></div>
<div><span
											id="hs_cos_wrapper_widget_1673108372988_"
											class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_form" data-hs-cos-general-type="widget" data-hs-cos-type="form"><h3
												id="hs_cos_wrapper_form_977934025_title"
												class="hs_cos_wrapper form-title" data-hs-cos-general-type="widget_field" data-hs-cos-type="text"></h3><div id="hs_form_target_form_977934025"><p id="formThankYou">Thanks for submitting the form.</p><form
													class="hs-form-private"
													action="https://forms.zohopublic.com/hellopetercom1/form/RequestDemo1/formperma/dq3HaBKc28K7OX2DgEnyGDe6DcQv1dr8xPnvfvJeoE4/htmlRecords/submit"
													name="form"
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													id="zohoForm"
												><input type="hidden" name="zf_referrer_name" value=""/><!-- To Track referrals , place the referrer name within the " " in the above hidden input field --><input type="hidden" name="zf_redirect_url" value=""/><!-- To redirect to a specific page after record submission , place the respective url within the " " in the above hidden input field --><input type="hidden" name="zc_gad" value=""/><!-- If GCLID is enabled in Zoho CRM Integration, click details of AdWords Ads will be pushed to Zoho CRM --><div class="zf-templateWrapper"><div class="zf-subContWrap zf-topAlign"><ul><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
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																				fieldType="1"
																				placeholder="First name"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
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<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
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																				fieldType="1"
																				placeholder="Last name"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine1_error" class="hs-error-msg hs-main-font-element">Invalid value</label
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<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="SingleLine2"
																				checktype="c1"
																				value=""
																				maxlength="255"
																				fieldType="1"
																				placeholder="Business name"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine2_error" class="hs-error-msg hs-main-font-element">Invalid value</label
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<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
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																				value=""
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																					style="display: none" id="SingleLine3_error" class="hs-error-msg hs-main-font-element">Invalid value</label
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<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
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																				name="Email"
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																				value=""
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																				placeholder="Email address"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="Email_error" class="hs-error-msg hs-main-font-element">Invalid value</label
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<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf- zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv zf-phonefld"><div class="zf-phwrapper zf-phNumber"><span class="input"><input
																					type="text"
																					compname="PhoneNumber"
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																					placeholder="Phone number"/><label>Number</label></span><div class="zf-clearBoth"></div>
</div><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="PhoneNumber_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div></ul></div><input type="submit" class="hs-button" value="REQUEST DEMO"/></div>
</form></div></span></div></div></div><div class="col-lg-6"><div class="logo-wrapper"><div class="trusted-by-title"><h2><strong>15,000 businesses</strong> of all sizes trust Hellopeter</h2></div>
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</div></div></div></div></div></div></div></div></div></template><script>
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			// --- UTILS (Cookies/Regex) ---

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</script><custom-dialog/></div>
</div></div></div></div></div></div> ]]></content:encoded><pubDate>Tue, 20 Jan 2026 10:07:55 +0000</pubDate></item><item><title><![CDATA[How 10bet Built Trust with Hellopeter Business]]></title><link>https://biz.hellopeter.com/blogs/post/how-10bet-built-trust-with-hellopeter-business</link><description><![CDATA[<img align="left" hspace="5" src="https://biz.hellopeter.com/files/Blog Post Assets/Most Common Black Friday Complaints and How to Solve Them/B2B Hellopeter Business x 10bet.png"/>This Customer Success Story shows how 10bet used Hellopeter to make trust visible by collecting authentic player feedback, responding transparently, and strengthening confidence among new and existing customers through open engagement.]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_jDIYiK19RSmshpQz8tnJfQ" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_b3l9qUUG6lRqhIeVIh_OJQ" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_9ZWFZ4OYS82jfKyrDdfNUw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_CfgGfSsKLsYU22qSCPVNXA" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_CfgGfSsKLsYU22qSCPVNXA"] .zpimage-container figure img { width: 1310px ; height: 736.88px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-roundcorner zpimage-space-none " src="/B2B%20Hellopeter%20Business%20x%2010bet.png" size="fit" alt="How to Turn Negative Reviews into Black Friday Opportunities" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_EmDAgpv4g5GspryunbzVWg" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_EmDAgpv4g5GspryunbzVWg"] .zpimage-container figure img { width: 77px !important ; height: 77px !important ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-original zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/Artboard%202.png" size="original" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_v2nZautHiwqt3Oj6IqKnWg" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h4
 class="zpheading zpheading-style-none zpheading-align-center zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true">Hellopeter</h4></div>
</div></div></div></div><div data-element-id="elm_m2yycdIp_F6ugbJKzIseSQ" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_1SwZhfcK6RHyIMIGRoPUDw" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_vCL-8EzQbZfUz-KiTy-pjw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_vCL-8EzQbZfUz-KiTy-pjw"].zpelem-col{ margin-block-start:-3px; } </style><div data-element-id="elm_NzeM0gVbOoLJUb5zpc8Kgg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p><span><span></span><span></span></span></p><div><p><span></span></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p style="font-weight:bold;"><em></em></p><div><p></p><div><p><span></span></p><span><span><p>Trust is the real game-changer in online betting. Great odds might get players to your site, but trust keeps them there. In online betting, people want platforms that feel reliable, responsive, and built around their needs.&nbsp;<a href="https://www.hellopeter.com/10betcoza" title="10bet" target="_blank" rel="">10bet</a> has always delivered a seamless product, but the next step was making sure new players could clearly see just how committed they are to transparency and standout service.&nbsp;That’s where using Hellopeter Business became a turning point.</p></span></span><p><span></span></p></div><p><span></span></p></div><p></p></div><p></p></div><p></p></div><p></p></div>
<p></p></div><p></p></div><p></p></div><p></p></div><p><span></span></p></div><p><span></span></p></div><span></span><p></p></div>
</div><div data-element-id="elm_-J3gQpI2xDwNhwIbDniKaA" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span><span><strong><span><span><strong><span><strong><span><b><span><b><span><b><span><b><span><b><span><span><span><span><span><span><span><span><span><span>The Initial Challenge: Showing What Sets Them Apart</span></span></span></span></span></span></span></span></span><span><br/></span></span></b></span></b></span></b></span></b></span></b></span></strong></span></strong></span></span></strong></span></span></h3></div>
<div data-element-id="elm_gFztJkc0zQB7tb3e9MS_uA" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p><span></span></p><span><span><p></p><div><p><b></b></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span></span></p><div><p><span></span></p><span><span><p><span>Behind the scenes, 10bet already had a strong customer-focused culture. “Collecting customer feedback is a vital part of our company's DNA. We put our clients first, and this is the essence of who we are as a brand,” the team explains.</span></p><br/><p><span>But much of that great work lived internally. Players outside the platform didn’t always have a clear view of the brand’s responsiveness or the satisfaction of the existing community.&nbsp;</span>“We needed a structured way to collect genuine customer feedback, manage our online reputation, and ensure that players, especially new ones, could clearly see our commitment to service quality.”&nbsp;</p><br/><p><span>Without a centralised, trusted platform, the brand’s strong product experience and customer focus weren’t always reflected in the places players looked first.&nbsp;</span>They didn’t just want feedback; they wanted visibility, accountability, and a way to showcase the genuine experiences of their player base.</p></span></span><p><span></span></p></div><p></p></div><p></p></div><p></p></div><p></p></div>
<p></p></div><p></p></div><p></p></div><p></p></span></span><p><span></span></p></div>
<p></p></div><p></p></div></div><div data-element-id="elm_ix8VKTOpFUWyi2hngtUctg" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span><span><strong><span><span><strong><span><strong><span><b><span><b><span><b><span><b><span><b><span><span><span><span><span><span><span><span>The Solution: Turning Player Voices Into a Powerful Asset</span></span></span></span></span></span></span><br/></span></b></span></b></span></b></span></b></span></b></span></strong></span></strong></span></span></strong></span></span></h3></div>
<div data-element-id="elm_moGO_euCsa7vCbF0SRSZEQ" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p><span></span></p><span><span><p></p><div><p><b></b></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span></span></p><div><p><span></span><span><span></span></span></p><p>Introducing <a href="https://biz.hellopeter.com/" title="Hellopeter Business " target="_blank" rel="">Hellopeter Business </a>into their customer strategy changed everything. Suddenly, 10bet had a single, centralised place where real player stories could unfold.&nbsp;</p><br/><p><span>By actively encouraging players to share their experiences, the team created a steady stream of authentic feedback. “With Hellopeter’s tools, we were able to track recurring themes, respond quickly to concerns, and highlight positive experiences from satisfied players,&quot; the team says.</span></p><p><span><br/></span></p><p><span>And just as importantly, it allowed prospective customers to watch this engagement happen in real</span>&nbsp;time. 10bet’s transparency was no longer something they talked about; it was something players could see, measure, and trust.</p></div></div></div></div></div></div></div></div></div></span></span><p></p></div></div><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p><span></span></p><p></p><p></p></div>
</div><div data-element-id="elm_YBunedejEG2ijaIi-b5hNw" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_YBunedejEG2ijaIi-b5hNw"] .zpimage-container figure img { width: 1310px ; height: 736.88px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/Untitled%20design%20-7-.png" size="fit" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_jUDyX3BLzLOQhW2bJ0bQ3A" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:32px;"><b><span><b><span><b><span><b><span><span><span><span><span><span>The Results: Momentum, Visibility, and Stronger Player Confidence</span></span></span></span></span></span><span><span><br/></span></span></b></span></b></span></b></span></b></span></h2></div>
<div data-element-id="elm_8_wvThBE95-n88dn-wdxdg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p><span></span></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span><span><span></span></span></span></p><p>The impact didn’t take long to show. Today, 10bet is ranked #1 in the Events and Entertainment category on the&nbsp;<a href="https://www.hellopeter.com/" title="Hellopeter" target="_blank" rel="">Hellopeter review platform</a>, a position that signals consistent performance, active engagement, and strong customer sentiment compared to competitors in the same space.</p><br/><p>The brand also maintains a solid <a href="https://biz.hellopeter.com/blogs/post/your-guide-to-displaying-review-metrics-on-your-website" title="TrustIndex score" target="_blank" rel="">TrustIndex score</a>, which measures both customer satisfaction and responsiveness on the platform. This score gives prospective players a quick, credible signal that 10bet doesn’t just collect feedback, but actively engages with it.</p><br/><p><span>In addition, 10bet’s</span><a href="https://www.hellopeter.com/10betcoza"><span> Net Promoter Score </span></a><span>(NPS) reflects a healthy level of customer advocacy. A positive NPS indicates that more customers are willing to recommend the brand than discourage others from using it, which is a powerful indicator of trust, loyalty, and overall experience.</span></p><br/><p><span></span></p><div><blockquote><p>“The volume of reviews increased steadily, giving us a stronger presence in the market and a more accurate reflection of our service quality.”</p></blockquote></div><p><span><br/></span></p><p><span>Positive reviews consistently outnumbered negative ones, reinforcing the effectiveness of the brand’s customer support processes and its player-first approach.&nbsp;</span>By making trust visible, 10bet gave new players the confidence to join and existing players more reason to stay, showing that transparency pays off.</p><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p><span></span></p></div><p></p></div>
</div><div data-element-id="elm_jIv15ph8kHtkOhrGP2Jsog" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span><span><strong><span><span><strong><span><strong><span><b><span><b><span><b><span><b><span><b><span><span><span><span><span><span><span><span><span><span><span>A Partnership That Builds Trust, One Review at a Time</span></span></span></span></span></span></span></span></span></span><br/></span></b></span></b></span></b></span></b></span></b></span></strong></span></strong></span></span></strong></span></span></h3></div>
<div data-element-id="elm_uQ0jyYnGd3PbdmULEbR5Og" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><p><span></span></p><div><p><span><span><span></span></span></span></p><p><span>Through using Hellopeter Business's tools proactively, 10bet demonstrated that open feedback and thoughtful responses are key to building trust and turning customer engagement into a real business advantage.</span></p><p><span><br/></span></p><p><span>Today, their Hellopeter presence stands as</span>&nbsp;a clear signal to the market: this is a brand that listens, improves, and puts its players first.&nbsp;</p><p><span><span><br/></span></span></p><p><span><span>Want to see real results for your own business? Browse our&nbsp;</span><a href="https://biz.hellopeter.com/plans?hsLang=en" target="_blank" rel="">Hellopeter Business Plans</a><span>, or&nbsp;</span><a href="https://business.hellopeter.com/onboard/create/g1/monthly" target="_blank" rel="">sign up for a 14-day free trial</a><span>&nbsp;today.&nbsp;</span></span></p><p></p></div><span></span><p></p></div></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div><p></p></div>
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</div><div data-element-id="elm_doUvvLt7Mh98GskpWqO8dQ" data-element-type="codeSnippet" class="zpelement zpelem-codesnippet "><div class="zpsnippet-container"><template id="tmpl"><link rel="stylesheet" href="/site/stylesheets/template_theme.min.css"/><style> /* --- YOUR EXISTING CSS --- */ .subscribe_section { text-align: center; padding: 0px 0 80px 0; } .subscribe_section h3 strong { font-weight: 700 !important; } .subscribe_section .form-group { position: relative; margin: 20px auto 0 auto; } .subscribe_section .form-group svg { width: 20px; height: auto; position: absolute; fill: #3483f4; left: 16px; top: 15px; } .subscribe_section .form-group .form-control { height: 50px; padding: 0 20px 0 46px; min-width: 320px; margin-right: 15px; box-shadow: 0 0 30px 0 rgba(0, 0, 0, 0.07); border: 1px solid #b8c4cf; } .subscribe_section .form-group .btn { height: 50px; line-height: 46px; padding: 0; width: 240px; font-size: 18px; transition: all 0.3s ease-out; } .subscribe_section .form-group .btn:hover { border-radius: 40px; } .show_border { padding: 0 0 20px 0; } .show_border .form_wrap { border-bottom: 1px solid #ccc; padding-bottom: 80px; max-width: 700px; margin: 0 auto; } .increase_sales_modal .modal-dialog { max-width: 1200px; vertical-align: middle; } .increase_sales_modal .increase_sales_hedding .close { position: absolute; top: 4px; font-size: 37px; font-weight: 100; color: #878787; cursor: pointer; right: 14px; z-index: 9; } .increase_sales_modal .modal-content { border: 0; border-radius: 0; outline: 0; } .increase_sales_modal .modal-content .form-wrapper-popup { padding: 20px 0; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title { padding-top: 24px; } .increase_sales_modal .trusted-by-title h2 strong { font-weight: 700; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 38px; line-height: 48px; margin-bottom: 10px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title p { font-size: 18px; color: #58595b; font-weight: 400; line-height: 25.2px; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .hs-form-field { margin-bottom: 15px; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .input input { width: 100%; padding: 15px 15px 15px 15px; border: 1px solid #dbdbdb; border-radius: 5px; box-shadow: 0 6px 23px rgba(0, 0, 0, 0.062); line-height: 20.16px; font-size: 14.4px; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .input input.error { border-color: #ff3860 !important; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .input input:focus { border: 1px solid #404040; outline: unset; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private label { display: none; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private ul { padding: 0; margin: 0; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private ul.hs-error-msgs li { list-style: none; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private ul.hs-error-msgs li .hs-error-msg { font-size: 13px; 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height: auto; border: 0; -ms-interpolation-mode: bicubic; vertical-align: bottom; } .increase_sales_modal .logo-wrapper .logos-wrapper::before { content: ''; width: 1px; background-color: #eaeaea; height: 108%; position: absolute; left: 200px; right: 0; top: -4%; } .increase_sales_modal .logo-wrapper .logos-wrapper::after { content: ''; width: 1px; background-color: #eaeaea; height: 108%; position: absolute; right: 200px; top: -4%; } .increase_sales_modal .modal-body { padding: 40px; } .increase_sales_modal .modal-body .container { padding: 0; } @media screen and (max-width: 991px) { .subscribe_section { text-align: center; padding: 20px 20px 20px 20px; } .subscribe_section h3 strong { font-weight: 700; } .increase_sales_modal { padding: 0px; } .increase_sales_modal .modal-content .form-wrapper-popup { padding: 40px 20px 30px 20px; } .increase_sales_modal .modal-dialog { max-width: 100%; top: 0; right: 0; margin: 0; width: 100%; } .increase_sales_modal .logo-wrapper .logos-wrapper::before { display: none; } .increase_sales_modal .logo-wrapper .logos-wrapper::after { display: none; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a img { max-width: 85px; height: 50px; object-fit: contain; } .increase_sales_modal .logo-wrapper { padding: 30px 0 0; } .increase_sales_modal .trusted-by-title h2 strong { font-weight: 700; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 26px; line-height: 36px; margin-bottom: 10px; } .increase_sales_modal { padding-right: 0px !important; } .increase_sales_modal .modal-body { padding: 30px 10px 30px 10px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 24px; line-height: 32px; } } @media screen and (max-width: 680px) { .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 30px; line-height: 40px; margin-bottom: 10px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title p br { display: none; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a { text-align: center; width: 100%; padding: 15px 20px 15px 20px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a img { max-width: 100%; height: auto; object-fit: unset; } .increase_sales_modal .increase_sales_hedding .close { right: 15px; font-weight: 400; } .increase_sales_modal .logo-wrapper { padding: 20px 10px 20px; } .subscribe_section { padding: 20px 5px 20px 5px !important; } .subscribe_section .form_wrap h3 { font-size: 22px; line-height: 28px; } .subscribe_section .form-group { width: 100%; } .subscribe_section .form-group .form-control { min-width: 100%; margin-right: 0; } .subscribe_section .form-group .btn { margin-top: 10px; width: 100% !important; font-size: 16px !important; } .subscribe_section .form-group .form-control { padding: 0 15px 0 46px; min-width: 100%; margin-right: 0; } .increase_sales_modal .modal-content .form-wrapper-popup .logo_img img { width: 140px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title p { font-size: 14px; line-height: 24px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup { width: 50%; } } /* --- REQUIRED FIXES FOR SHADOW DOM --- */ /* 1. Manually handle the display when 'show' class is added */ .modal.show { display: block !important; padding-right: 17px; overflow-x: hidden; overflow-y: auto; background: rgba(0, 0, 0, 0.5); /* Dim background here instead of separate backdrop if simpler */ } /* 2. Optional: Custom backdrop styles if you want a separate backdrop div */ .custom-backdrop { display: none; position: fixed; top: 0; left: 0; width: 100vw; height: 100vh; background-color: #000; z-index: 1040; opacity: 0; transition: opacity 0.15s linear; } .custom-backdrop.show { display: block; opacity: 0.5; } .increase_sales_modal #formThankYou { font-size: 0.9rem !important; display: none; } </style><div class="subscribe_section"><div class="container"><div class="form_wrap"><h3>Find out how we can <strong> help your business grow.</strong></h3><div class="form-inline"><div class="form-group"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path
								d="M64 96c-17.7 0-32 14.3-32 32v39.9L227.6 311.3c16.9 12.4 39.9 12.4 56.8 0L480 167.9V128c0-17.7-14.3-32-32-32H64zM32 207.6V384c0 17.7 14.3 32 32 32H448c17.7 0 32-14.3 32-32V207.6L303.3 337.1c-28.2 20.6-66.5 20.6-94.6 0L32 207.6zM0 128C0 92.7 28.7 64 64 64H448c35.3 0 64 28.7 64 64V384c0 35.3-28.7 64-64 64H64c-35.3 0-64-28.7-64-64V128z"/></svg><input class="form-control" type="email" placeholder="Enter your email"/><a class="btn btn-primary increase_sales_link" id="open-btn" href="#">REQUEST DEMO</a></div>
</div></div></div></div><div id="custom-backdrop" class="custom-backdrop"></div><div class="modal fade increase_sales_modal" id="popup-content" tabindex="-1" role="dialog" aria-labelledby="increase_sales" aria-hidden="true"><div class="modal-dialog" role="document"><div class="modal-content"><div class="modal-body"><div class="container"><div class="row"><div class="increase_sales_hedding"><h5 class="close close_btn" id="close-btn" aria-label="Close"><span aria-hidden="true">&times;</span></h5></div>
<div class="col-lg-6"><div class="form-wrapper-popup"><div class="logo_img"><img src="/site/img/logo%20-1-.svg" alt="logo"/></div>
<div class="trusted-by-title"><h2>Does Your Business <strong>Want to Increase Sales?</strong></h2><p> Schedule a call with one of our brand strategists to find out how your business can attract customers more easily. </p></div>
<div><span
											id="hs_cos_wrapper_widget_1673108372988_"
											class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_form" data-hs-cos-general-type="widget" data-hs-cos-type="form"><h3
												id="hs_cos_wrapper_form_977934025_title"
												class="hs_cos_wrapper form-title" data-hs-cos-general-type="widget_field" data-hs-cos-type="text"></h3><div id="hs_form_target_form_977934025"><p id="formThankYou">Thanks for submitting the form.</p><form
													class="hs-form-private"
													action="https://forms.zohopublic.com/hellopetercom1/form/RequestDemo1/formperma/dq3HaBKc28K7OX2DgEnyGDe6DcQv1dr8xPnvfvJeoE4/htmlRecords/submit"
													name="form"
													method="POST"
													accept-charset="UTF-8"
													enctype="multipart/form-data"
													id="zohoForm"
												><input type="hidden" name="zf_referrer_name" value=""/><!-- To Track referrals , place the referrer name within the " " in the above hidden input field --><input type="hidden" name="zf_redirect_url" value=""/><!-- To redirect to a specific page after record submission , place the respective url within the " " in the above hidden input field --><input type="hidden" name="zc_gad" value=""/><!-- If GCLID is enabled in Zoho CRM Integration, click details of AdWords Ads will be pushed to Zoho CRM --><div class="zf-templateWrapper"><div class="zf-subContWrap zf-topAlign"><ul><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="SingleLine"
																				checktype="c1"
																				value=""
																				maxlength="255"
																				fieldType="1"
																				placeholder="First name"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="SingleLine1"
																				checktype="c1"
																				value=""
																				maxlength="255"
																				fieldType="1"
																				placeholder="Last name"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine1_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="SingleLine2"
																				checktype="c1"
																				value=""
																				maxlength="255"
																				fieldType="1"
																				placeholder="Business name"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine2_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="SingleLine3"
																				checktype="c1"
																				value=""
																				maxlength="255"
																				fieldType="1"
																				placeholder="Job title"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine3_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="Email"
																				checktype="c5"
																				value=""
																				maxlength="255"
																				fieldType="9"
																				placeholder="Email address"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="Email_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf- zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv zf-phonefld"><div class="zf-phwrapper zf-phNumber"><span class="input"><input
																					type="text"
																					compname="PhoneNumber"
																					name="PhoneNumber_countrycode"
																					maxlength="20"
																					checktype="c7"
																					value=""
																					phoneFormat="1"
																					isCountryCodeEnabled="false"
																					fieldType="11"
																					id="international_PhoneNumber_countrycode"
																					valType="number"
																					phoneFormatType="2"
																					placeholder="Phone number"/><label>Number</label></span><div class="zf-clearBoth"></div>
</div><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="PhoneNumber_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div></ul></div><input type="submit" class="hs-button" value="REQUEST DEMO"/></div>
</form></div></span></div></div></div><div class="col-lg-6"><div class="logo-wrapper"><div class="trusted-by-title"><h2><strong>15,000 businesses</strong> of all sizes trust Hellopeter</h2></div>
<div class="logos-wrapper"><div class="logo-box-popup"><a><img src="/site/img/Image%20385.webp" alt="Image 385"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/lodmutual.png" alt="lodmutual"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/FNB-Logo.png" alt="FNB-Logo"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/miway-logo.png" alt="miway-logo"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Image%20387.webp" alt="Image 387"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/pick-n-play-2x.png" alt="pick-n-play@2x"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/ikhokha_logo_small.jpg" alt="ikhokha_logo_small"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Image%20390.png" alt="Image 390"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/execumove_logo_trans-logo.png" alt="execumove_logo_trans-logo"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/1280px-Coca-Cola_logo.svg.png" alt="1280px-Coca-Cola_logo.svg"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/affinity%20health.png" alt="affinity health"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Howler-Logo-Gradient-2.png" alt="Howler-Logo-Gradient-2"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/logo_yoco-2x.webp" alt="logo_yoco@2x"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/fancycars.png" alt="fancycars"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/outsurance%20-1-.png" alt="outsurance (1)"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/hostafrica-logo.png" alt="hostafrica-logo"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/pineapple-logo-smaller.png" alt="pineapple-logo-smaller"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/naked-insurance-logo-small.jpg" alt="naked-insurance-logo-small"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/national%20debt%20advisors.png" alt="national debt advisors"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Isabella-Garcia.png" alt="Isabella-Garcia"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Drone-world-logo.jpg" alt="Drone-world-logo"/></a></div>
</div></div></div></div></div></div></div></div></div></template><script>
	customElements.define(
		'custom-dialog',
		class extends HTMLElement {
			constructor() {
				super();
				// --- CONSTANTS ---
				this.PARAM_NAME = 'reqDemoSuccess';
				this.COOKIE_NAME = 'reqDemoSubmitted';
				this.zf_MandArray = ['SingleLine', 'SingleLine1', 'SingleLine2', 'SingleLine3', 'Email', 'PhoneNumber_countrycode'];
				this.zf_FieldArray = ['SingleLine', 'SingleLine1', 'SingleLine2', 'SingleLine3', 'Email', 'PhoneNumber_countrycode'];

				// Regex Setup
				const regexArray = this.zf_SetDateAndMonthRegexBasedOnDateFormate('dd-MMM-yyyy');
				this.zf_DateRegex = new RegExp(regexArray[0]);
				this.zf_MonthYearRegex = new RegExp(regexArray[1]);
			}

			connectedCallback() {
				const shadow = this.attachShadow({ mode: 'open' });
				shadow.appendChild(tmpl.content.cloneNode(true));
				this.shadow = shadow; // Store reference for methods to use

				// 1. Logic: URL Params & Cookies (Replaces $(document).ready)
				this.checkUrlAndCookies();

				// 2. Logic: Modal Open/Close
				this.setupModalEvents();

				// 3. Logic: Form Submission
				const form = shadow.getElementById('zohoForm');
				if (form) {
					form.addEventListener('submit', (e) => {
						// 1. Validation Logic
						if (!this.zf_ValidateAndSubmit()) {
							// If invalid, STOP everything.
							e.preventDefault();
						} else {
							// 2. If valid, do NOTHING here.
							// Let the browser proceed with the standard form submission
							// to the 'action' URL you just added.
							console.log('Valid. Submitting to Zoho...');
						}
					});
				}
			}

			// --- HELPER METHODS ---

			setupModalEvents() {
				const openBtn = this.shadow.getElementById('open-btn');
				const closeBtn = this.shadow.getElementById('close-btn');
				const modal = this.shadow.getElementById('popup-content');
				const backdrop = this.shadow.getElementById('custom-backdrop');

				const toggle = (show) => {
					const action = show ? 'add' : 'remove';
					modal.classList[action]('show');
					backdrop.classList[action]('show');
					document.body.style.overflow = show ? 'hidden' : '';
				};

				if (openBtn)
					openBtn.addEventListener('click', (e) => {
						e.preventDefault();
						toggle(true);
					});
				if (closeBtn) closeBtn.addEventListener('click', () => toggle(false));

				// Auto-open if success param was found (handled in checkUrlAndCookies)
				this.openModal = () => toggle(true);
			}

			checkUrlAndCookies() {
				const currentUrl = new URL(window.location.href);
				const hasParam = currentUrl.searchParams.has(this.PARAM_NAME);
				const hasCookie = this.getCookie(this.COOKIE_NAME);

				const form = this.shadow.getElementById('zohoForm');
				const thankYouContainer = this.shadow.getElementById('formThankYou');

				if (hasParam && hasCookie) {
					if (form) form.style.display = 'none';
					if (thankYouContainer) thankYouContainer.style.display = 'block';
					// Delay slightly to ensure DOM is ready
					setTimeout(() => this.openModal(), 100);
				}

				if (hasParam) {
					currentUrl.searchParams.delete(this.PARAM_NAME);
					window.history.replaceState(null, null, currentUrl);
				}

				if (hasCookie) {
					this.deleteCookie(this.COOKIE_NAME);
				}
			}

			// --- VALIDATION LOGIC (Refactored for Shadow DOM) ---

			zf_ValidateAndSubmit() {
				if (this.zf_CheckMandatory()) {
					if (this.zf_ValidCheck()) {
						// Validation passed - Logic for success
						const currentUrl = new URL(window.location.href);
						currentUrl.searchParams.append(this.PARAM_NAME, 'true');

						const redirectInput = this.shadow.querySelector('input[name="zf_redirect_url"]');
						if (redirectInput) redirectInput.value = currentUrl.toString();

						this.setCookie(this.COOKIE_NAME, 'true', 5);
						return true;
					}
				}
				return false;
			}

			zf_CheckMandatory() {
				for (let i = 0; i < this.zf_MandArray.length; i++) {
					const name = this.zf_MandArray[i];
					// CRITICAL: Look in Shadow DOM
					const fieldObj = this.shadow.querySelector(`[name="${name}"]`);

					if (fieldObj) {
						if (fieldObj.tagName === 'SELECT') {
							if (fieldObj.value === '-Select-') {
								fieldObj.focus();
								this.zf_ShowErrorMsg(name);
								return false;
							}
						} else if (fieldObj.type === 'checkbox' || fieldObj.type === 'radio') {
							// Checkbox logic omitted for brevity but follows same pattern
						} else {
							// Text inputs
							if (fieldObj.value.trim().length === 0) {
								fieldObj.focus();
								this.zf_ShowErrorMsg(name);
								return false;
							}
						}
					}
				}
				return true;
			}

			zf_ValidCheck() {
				let isValid = true;
				for (let ind = 0; ind < this.zf_FieldArray.length; ind++) {
					const name = this.zf_FieldArray[ind];
					const fieldObj = this.shadow.querySelector(`[name="${name}"]`);

					if (fieldObj) {
						const checkType = fieldObj.getAttribute('checktype');

						if (checkType === 'c5') {
							// Email
							if (!this.zf_ValidateEmailID(fieldObj)) {
								this.zf_ShowErrorMsg(name);
								isValid = false;
								return false; // Fail fast
							}
						} else if (checkType === 'c7') {
							// Phone
							if (!this.zf_ValidatePhone(fieldObj)) {
								this.zf_ShowErrorMsg(name);
								isValid = false;
								return false;
							}
						}
						// Add other types (c2, c3, c4...) here as needed
					}
				}
				return isValid;
			}

			zf_ShowErrorMsg(uniqName) {
				// Hide all errors first
				this.zf_FieldArray.forEach((name) => {
					const err = this.shadow.getElementById(name + '_error');
					if (err) err.style.display = 'none';
				});
				// Show specific error
				const targetErr = this.shadow.getElementById(uniqName + '_error');
				if (targetErr) targetErr.style.display = 'block';
			}

			zf_ValidateEmailID(elem) {
				const emailValue = elem.value;
				if (!emailValue) return true;
				const emailExp = /^[\w]([\w\-.+&'/]*)@([a-zA-Z0-9]([a-zA-Z0-9-]{0,61}[a-zA-Z0-9])?\.)+[a-zA-Z]{2,22}$/;
				return emailExp.test(emailValue.trim());
			}

			zf_ValidatePhone(inpElem) {
				// Simplified Phone Regex Logic from your script
				const ZFPhoneRegex = {
					PHONE_INTE_ALL_REG: /^[+]{0,1}[()0-9-. ]+$/,
					PHONE_CONT_CODE_REG: /^[+][0-9]{1,4}$/,
				};
				const fieldInpVal = inpElem.value.trim();
				if (!fieldInpVal) return true;

				// Logic matching your script's phoneFormat=1
				// (Assumed standard config)
				return ZFPhoneRegex.PHONE_INTE_ALL_REG.test(fieldInpVal);
			}

			// --- UTILS (Cookies/Regex) ---

			setCookie(name, value, minutes) {
				let date = new Date();
				date.setTime(date.getTime() + minutes * 60 * 1000);
				let expires = '; expires=' + date.toUTCString();
				document.cookie = name + '=' + (encodeURIComponent(value) || '') + expires + '; path=/';
			}

			getCookie(name) {
				var value = '; ' + document.cookie;
				var parts = value.split('; ' + name + '=');
				if (parts.length === 2) return parts.pop().split(';').shift();
				return null;
			}

			deleteCookie(name) {
				document.cookie = name + '=; expires=Thu, 01 Jan 1970 00:00:00 UTC; path=/;';
			}

			zf_SetDateAndMonthRegexBasedOnDateFormate(dateFormat) {
				// Your original huge regex logic condensed
				if (dateFormat === 'dd-MMM-yyyy') {
					return [
						'^(([0][1-9])|([1-2][0-9])|([3][0-1]))[-](Jan|Feb|Mar|Apr|May|Jun|Jul|Aug|Sep|Oct|Nov|Dec|JAN|FEB|MAR|APR|MAY|JUN|JUL|AUG|SEP|OCT|NOV|DEC)[-](?:(?:19|20)[0-9]{2})$',
						'^(Jan|Feb|Mar|Apr|May|Jun|Jul|Aug|Sep|Oct|Nov|Dec|JAN|FEB|MAR|APR|MAY|JUN|JUL|AUG|SEP|OCT|NOV|DEC)[-](?:(?:19|20)[0-9]{2})$',
					];
				}
				return [];
			}
		}
	);
</script><custom-dialog/></div>
</div></div></div></div></div></div> ]]></content:encoded><pubDate>Fri, 16 Jan 2026 06:26:48 +0000</pubDate></item><item><title><![CDATA[Cape Removals shows off their above-and-beyond Service and Social Proof]]></title><link>https://biz.hellopeter.com/blogs/post/cape-removals-shows-off-their-above-and-beyond-service-and-social-proof</link><description><![CDATA[<img align="left" hspace="5" src="https://biz.hellopeter.com/files/Blog Post Assets/Most Common Black Friday Complaints and How to Solve Them/Artboard 1.webp"/>This blog highlights how customer reviews and feedback impact brand credibility and buying decisions, and explains why actively managing and responding to reviews is essential for improving customer experience and building long-term trust.]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_jDIYiK19RSmshpQz8tnJfQ" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_b3l9qUUG6lRqhIeVIh_OJQ" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_9ZWFZ4OYS82jfKyrDdfNUw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_shbQ7imm4SZYc2w_Br4VeA" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_shbQ7imm4SZYc2w_Br4VeA"] .zpimage-container figure img { width: 1310px ; height: 736.88px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-roundcorner zpimage-space-none " src="/Artboard%201.webp" size="fit" alt="Cape Removals shows off their above-and-beyond service and social proof" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_EmDAgpv4g5GspryunbzVWg" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_EmDAgpv4g5GspryunbzVWg"] .zpimage-container figure img { width: 77px !important ; height: 77px !important ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-original zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/Artboard%202.png" size="original" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_v2nZautHiwqt3Oj6IqKnWg" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h4
 class="zpheading zpheading-style-none zpheading-align-center zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true">Hellopeter</h4></div>
</div></div></div></div><div data-element-id="elm_m2yycdIp_F6ugbJKzIseSQ" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_1SwZhfcK6RHyIMIGRoPUDw" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_vCL-8EzQbZfUz-KiTy-pjw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_vCL-8EzQbZfUz-KiTy-pjw"].zpelem-col{ margin-block-start:-32px; } </style><div data-element-id="elm_N2xRc29UpUCP0141fQ4Haw" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:32px;"><strong>The Company</strong></span></h2></div>
<div data-element-id="elm_jyONK-1dV1MWHMyYsxko7Q" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p>Cape Removals is a South African furniture removal company based in Cape Town that has dedicated teams providing&nbsp;<a href="https://www.caperemovals.co.za/local-removals.html" rel="noopener" target="_blank"></a>Local Removal Service throughout The Western Cape, <span style="color:rgb(38, 53, 131);">Storage, Packing &amp; Packing Material</span> as well as <a href="https://www.caperemovals.co.za/national-moving-companies-in-south-africa.html" rel="noopener" target="_blank" style="color:rgb(38, 53, 131);">Weekly National Removal Service</a> to all SA cities.&nbsp;</p><br/></div><div><span><span>They also offer a dedicated removal Consultant that will be allocated to help with your small to large removal requirements from start to finish.</span></span><br/></div><p></p></div>
</div><div data-element-id="elm_-2RFgnPsp0R3XnD8mxtpiQ" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:32px;"><strong>The Challenge</strong></span></h2></div>
<div data-element-id="elm_hJ3bWsuIjX25woLTOjYiog" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p>Moving home is one of the top four most stressful occurrences that can happen to any person or family in their lifetime. It’s disruptive, chaotic and requires serious planning and adjustments to facilitate. We’re often exposed to clients who’re in a very stressful environment as a result of all the chaos that goes with moving. The variety of our competition is also a major factor. Cape Removals plays in one of the most competitive industries against well known, established companies that have been around for close to a hundred years.&nbsp;</p><p><br/></p><p>Another competing influence is that the furniture removal Industry also offers a financially cheap point of entry for any entrepreneur or owner of a truck or bakkie. It doesn't take a huge capital investment to start within operating within this space which means an increased volume of competitors and pricing fluctuations. This scenario gives us a wide spectrum of competitors where we have to compete against a small man and van scenario with very little overheads and who are mostly unproven on the one side, and then on the other side, we need to compete against the more established big removal companies whose brands and footprints have been nurtured over a long period of time.</p></div><p></p></div><p></p></div>
</div><div data-element-id="elm_i898HuxjctWK6GYNlS0Wpg" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:32px;">The Solution</span></h2></div>
<div data-element-id="elm_PbLg7J0Wrh5mnCz-MzUJjQ" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p>All good things stand the test of time! Quality, efficiency, and focus on real service delivery is our adopted philosophy. Everyone in our business applies this mindset and we continue to challenge ourselves and aspire to make our clients happy.&nbsp;</p><p><br/></p><p>The results of this attitude can be very slow, as clients generally only move home every three years on average, and our good work can be forgotten. This is where we have enjoyed our relationship with the Hellopeter Platform, where it helps interpret our intentions of providing good quality service delivery in real-time.</p></div><p></p></div><p></p></div>
</div><div data-element-id="elm_RGu9QicwvRxxQFIlP1qoaw" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_RGu9QicwvRxxQFIlP1qoaw"] .zpimage-container figure img { width: 1310px ; height: 786.40px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-roundcorner zpimage-space-none " src="/Cape%20Removals%20in%20blog.webp" size="fit" alt="Cape Removals shows off their above-and-beyond service and social proof" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_aTzlEILC6M5H-0TXErGSlw" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:32px;">The Results</span></h2></div>
<div data-element-id="elm_pd5XlTsZt5Qs2MmAvNXv6g" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p><span></span></p><div><p>Hellopeter has helped us realise many of our objectives, and we’ve since established ourselves as a leading furniture removal company in South Africa.&nbsp;</p><p><br/></p><p>Hellopeter is a trusted reference point for potential clients to confirm the legitimacy of our company, and to see if we’ll meet their service expectations to help them relocate their homes safely and with minimal duress.</p></div><p></p></div>
</div><div data-element-id="elm_q8r7LRzPQixIYB8tDNaKrA" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p><br/></p></div>
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line-height: 25.2px; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .hs-form-field { margin-bottom: 15px; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .input input { width: 100%; padding: 15px 15px 15px 15px; border: 1px solid #dbdbdb; border-radius: 5px; box-shadow: 0 6px 23px rgba(0, 0, 0, 0.062); line-height: 20.16px; font-size: 14.4px; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .input input.error { border-color: #ff3860 !important; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .input input:focus { border: 1px solid #404040; outline: unset; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private label { display: none; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private ul { padding: 0; margin: 0; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private ul.hs-error-msgs li { list-style: none; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private ul.hs-error-msgs li .hs-error-msg { font-size: 13px; color: #ff4040; font-weight: 500; width: 100%; display: block; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .hs-button { width: 100%; padding: 14px 0 14px 0; background-color: #263583; color: #fff; font-size: 18px; font-weight: 600; border-radius: 5px; } .increase_sales_modal .logo-wrapper { padding: 40px 0 0; } .increase_sales_modal .logo-wrapper .trusted-by-title h2 { font-size: 25px; line-height: 33px; margin-bottom: 50px; text-align: center; } .increase_sales_modal .logo-wrapper .logos-wrapper { display: flex; flex-wrap: wrap; position: relative; padding: 0 20px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup { width: 33.33%; text-align: center; position: relative; min-height: 52px; display: flex; align-items: center; border: 1px solid #eaeaea; border-left: 0; border-right: 0; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a { text-align: center; width: 100%; padding: 22px 30px 22px 30px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a img { max-width: 100%; height: auto; border: 0; -ms-interpolation-mode: bicubic; vertical-align: bottom; } .increase_sales_modal .logo-wrapper .logos-wrapper::before { content: ''; width: 1px; background-color: #eaeaea; height: 108%; position: absolute; left: 200px; right: 0; top: -4%; } .increase_sales_modal .logo-wrapper .logos-wrapper::after { content: ''; width: 1px; background-color: #eaeaea; height: 108%; position: absolute; right: 200px; top: -4%; } .increase_sales_modal .modal-body { padding: 40px; } .increase_sales_modal .modal-body .container { padding: 0; } @media screen and (max-width: 991px) { .subscribe_section { text-align: center; padding: 20px 20px 20px 20px; } .subscribe_section h3 strong { font-weight: 700; } .increase_sales_modal { padding: 0px; } .increase_sales_modal .modal-content .form-wrapper-popup { padding: 40px 20px 30px 20px; } .increase_sales_modal .modal-dialog { max-width: 100%; top: 0; right: 0; margin: 0; width: 100%; } .increase_sales_modal .logo-wrapper .logos-wrapper::before { display: none; } .increase_sales_modal .logo-wrapper .logos-wrapper::after { display: none; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a img { max-width: 85px; height: 50px; object-fit: contain; } .increase_sales_modal .logo-wrapper { padding: 30px 0 0; } .increase_sales_modal .trusted-by-title h2 strong { font-weight: 700; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 26px; line-height: 36px; margin-bottom: 10px; } .increase_sales_modal { padding-right: 0px !important; } .increase_sales_modal .modal-body { padding: 30px 10px 30px 10px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 24px; line-height: 32px; } } @media screen and (max-width: 680px) { .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 30px; line-height: 40px; margin-bottom: 10px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title p br { display: none; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a { text-align: center; width: 100%; padding: 15px 20px 15px 20px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a img { max-width: 100%; height: auto; object-fit: unset; } .increase_sales_modal .increase_sales_hedding .close { right: 15px; font-weight: 400; } .increase_sales_modal .logo-wrapper { padding: 20px 10px 20px; } .subscribe_section { padding: 20px 5px 20px 5px !important; } .subscribe_section .form_wrap h3 { font-size: 22px; line-height: 28px; } .subscribe_section .form-group { width: 100%; } .subscribe_section .form-group .form-control { min-width: 100%; margin-right: 0; } .subscribe_section .form-group .btn { margin-top: 10px; width: 100% !important; font-size: 16px !important; } .subscribe_section .form-group .form-control { padding: 0 15px 0 46px; min-width: 100%; margin-right: 0; } .increase_sales_modal .modal-content .form-wrapper-popup .logo_img img { width: 140px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title p { font-size: 14px; line-height: 24px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup { width: 50%; } } /* --- REQUIRED FIXES FOR SHADOW DOM --- */ /* 1. Manually handle the display when 'show' class is added */ .modal.show { display: block !important; padding-right: 17px; overflow-x: hidden; overflow-y: auto; background: rgba(0, 0, 0, 0.5); /* Dim background here instead of separate backdrop if simpler */ } /* 2. Optional: Custom backdrop styles if you want a separate backdrop div */ .custom-backdrop { display: none; position: fixed; top: 0; left: 0; width: 100vw; height: 100vh; background-color: #000; z-index: 1040; opacity: 0; transition: opacity 0.15s linear; } .custom-backdrop.show { display: block; opacity: 0.5; } .increase_sales_modal #formThankYou { font-size: 0.9rem !important; display: none; } </style><div class="subscribe_section"><div class="container"><div class="form_wrap"><h3>Find out how we can <strong> help your business grow.</strong></h3><div class="form-inline"><div class="form-group"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path
								d="M64 96c-17.7 0-32 14.3-32 32v39.9L227.6 311.3c16.9 12.4 39.9 12.4 56.8 0L480 167.9V128c0-17.7-14.3-32-32-32H64zM32 207.6V384c0 17.7 14.3 32 32 32H448c17.7 0 32-14.3 32-32V207.6L303.3 337.1c-28.2 20.6-66.5 20.6-94.6 0L32 207.6zM0 128C0 92.7 28.7 64 64 64H448c35.3 0 64 28.7 64 64V384c0 35.3-28.7 64-64 64H64c-35.3 0-64-28.7-64-64V128z"/></svg><input class="form-control" type="email" placeholder="Enter your email"/><a class="btn btn-primary increase_sales_link" id="open-btn" href="#">REQUEST DEMO</a></div>
</div></div></div></div><div id="custom-backdrop" class="custom-backdrop"></div><div class="modal fade increase_sales_modal" id="popup-content" tabindex="-1" role="dialog" aria-labelledby="increase_sales" aria-hidden="true"><div class="modal-dialog" role="document"><div class="modal-content"><div class="modal-body"><div class="container"><div class="row"><div class="increase_sales_hedding"><h5 class="close close_btn" id="close-btn" aria-label="Close"><span aria-hidden="true">&times;</span></h5></div>
<div class="col-lg-6"><div class="form-wrapper-popup"><div class="logo_img"><img src="/site/img/logo%20-1-.svg" alt="logo"/></div>
<div class="trusted-by-title"><h2>Does Your Business <strong>Want to Increase Sales?</strong></h2><p> Schedule a call with one of our brand strategists to find out how your business can attract customers more easily. </p></div>
<div><span
											id="hs_cos_wrapper_widget_1673108372988_"
											class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_form" data-hs-cos-general-type="widget" data-hs-cos-type="form"><h3
												id="hs_cos_wrapper_form_977934025_title"
												class="hs_cos_wrapper form-title" data-hs-cos-general-type="widget_field" data-hs-cos-type="text"></h3><div id="hs_form_target_form_977934025"><p id="formThankYou">Thanks for submitting the form.</p><form
													class="hs-form-private"
													action="https://forms.zohopublic.com/hellopetercom1/form/RequestDemo1/formperma/dq3HaBKc28K7OX2DgEnyGDe6DcQv1dr8xPnvfvJeoE4/htmlRecords/submit"
													name="form"
													method="POST"
													accept-charset="UTF-8"
													enctype="multipart/form-data"
													id="zohoForm"
												><input type="hidden" name="zf_referrer_name" value=""/><!-- To Track referrals , place the referrer name within the " " in the above hidden input field --><input type="hidden" name="zf_redirect_url" value=""/><!-- To redirect to a specific page after record submission , place the respective url within the " " in the above hidden input field --><input type="hidden" name="zc_gad" value=""/><!-- If GCLID is enabled in Zoho CRM Integration, click details of AdWords Ads will be pushed to Zoho CRM --><div class="zf-templateWrapper"><div class="zf-subContWrap zf-topAlign"><ul><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="SingleLine"
																				checktype="c1"
																				value=""
																				maxlength="255"
																				fieldType="1"
																				placeholder="First name"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="SingleLine1"
																				checktype="c1"
																				value=""
																				maxlength="255"
																				fieldType="1"
																				placeholder="Last name"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine1_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="SingleLine2"
																				checktype="c1"
																				value=""
																				maxlength="255"
																				fieldType="1"
																				placeholder="Business name"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine2_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="SingleLine3"
																				checktype="c1"
																				value=""
																				maxlength="255"
																				fieldType="1"
																				placeholder="Job title"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine3_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="Email"
																				checktype="c5"
																				value=""
																				maxlength="255"
																				fieldType="9"
																				placeholder="Email address"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="Email_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf- zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv zf-phonefld"><div class="zf-phwrapper zf-phNumber"><span class="input"><input
																					type="text"
																					compname="PhoneNumber"
																					name="PhoneNumber_countrycode"
																					maxlength="20"
																					checktype="c7"
																					value=""
																					phoneFormat="1"
																					isCountryCodeEnabled="false"
																					fieldType="11"
																					id="international_PhoneNumber_countrycode"
																					valType="number"
																					phoneFormatType="2"
																					placeholder="Phone number"/><label>Number</label></span><div class="zf-clearBoth"></div>
</div><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="PhoneNumber_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div></ul></div><input type="submit" class="hs-button" value="REQUEST DEMO"/></div>
</form></div></span></div></div></div><div class="col-lg-6"><div class="logo-wrapper"><div class="trusted-by-title"><h2><strong>15,000 businesses</strong> of all sizes trust Hellopeter</h2></div>
<div class="logos-wrapper"><div class="logo-box-popup"><a><img src="/site/img/Image%20385.webp" alt="Image 385"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/lodmutual.png" alt="lodmutual"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/FNB-Logo.png" alt="FNB-Logo"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/miway-logo.png" alt="miway-logo"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Image%20387.webp" alt="Image 387"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/pick-n-play-2x.png" alt="pick-n-play@2x"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/ikhokha_logo_small.jpg" alt="ikhokha_logo_small"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Image%20390.png" alt="Image 390"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/execumove_logo_trans-logo.png" alt="execumove_logo_trans-logo"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/1280px-Coca-Cola_logo.svg.png" alt="1280px-Coca-Cola_logo.svg"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/affinity%20health.png" alt="affinity health"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Howler-Logo-Gradient-2.png" alt="Howler-Logo-Gradient-2"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/logo_yoco-2x.webp" alt="logo_yoco@2x"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/fancycars.png" alt="fancycars"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/outsurance%20-1-.png" alt="outsurance (1)"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/hostafrica-logo.png" alt="hostafrica-logo"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/pineapple-logo-smaller.png" alt="pineapple-logo-smaller"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/naked-insurance-logo-small.jpg" alt="naked-insurance-logo-small"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/national%20debt%20advisors.png" alt="national debt advisors"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Isabella-Garcia.png" alt="Isabella-Garcia"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Drone-world-logo.jpg" alt="Drone-world-logo"/></a></div>
</div></div></div></div></div></div></div></div></div></template><script>
	customElements.define(
		'custom-dialog',
		class extends HTMLElement {
			constructor() {
				super();
				// --- CONSTANTS ---
				this.PARAM_NAME = 'reqDemoSuccess';
				this.COOKIE_NAME = 'reqDemoSubmitted';
				this.zf_MandArray = ['SingleLine', 'SingleLine1', 'SingleLine2', 'SingleLine3', 'Email', 'PhoneNumber_countrycode'];
				this.zf_FieldArray = ['SingleLine', 'SingleLine1', 'SingleLine2', 'SingleLine3', 'Email', 'PhoneNumber_countrycode'];

				// Regex Setup
				const regexArray = this.zf_SetDateAndMonthRegexBasedOnDateFormate('dd-MMM-yyyy');
				this.zf_DateRegex = new RegExp(regexArray[0]);
				this.zf_MonthYearRegex = new RegExp(regexArray[1]);
			}

			connectedCallback() {
				const shadow = this.attachShadow({ mode: 'open' });
				shadow.appendChild(tmpl.content.cloneNode(true));
				this.shadow = shadow; // Store reference for methods to use

				// 1. Logic: URL Params & Cookies (Replaces $(document).ready)
				this.checkUrlAndCookies();

				// 2. Logic: Modal Open/Close
				this.setupModalEvents();

				// 3. Logic: Form Submission
				const form = shadow.getElementById('zohoForm');
				if (form) {
					form.addEventListener('submit', (e) => {
						// 1. Validation Logic
						if (!this.zf_ValidateAndSubmit()) {
							// If invalid, STOP everything.
							e.preventDefault();
						} else {
							// 2. If valid, do NOTHING here.
							// Let the browser proceed with the standard form submission
							// to the 'action' URL you just added.
							console.log('Valid. Submitting to Zoho...');
						}
					});
				}
			}

			// --- HELPER METHODS ---

			setupModalEvents() {
				const openBtn = this.shadow.getElementById('open-btn');
				const closeBtn = this.shadow.getElementById('close-btn');
				const modal = this.shadow.getElementById('popup-content');
				const backdrop = this.shadow.getElementById('custom-backdrop');

				const toggle = (show) => {
					const action = show ? 'add' : 'remove';
					modal.classList[action]('show');
					backdrop.classList[action]('show');
					document.body.style.overflow = show ? 'hidden' : '';
				};

				if (openBtn)
					openBtn.addEventListener('click', (e) => {
						e.preventDefault();
						toggle(true);
					});
				if (closeBtn) closeBtn.addEventListener('click', () => toggle(false));

				// Auto-open if success param was found (handled in checkUrlAndCookies)
				this.openModal = () => toggle(true);
			}

			checkUrlAndCookies() {
				const currentUrl = new URL(window.location.href);
				const hasParam = currentUrl.searchParams.has(this.PARAM_NAME);
				const hasCookie = this.getCookie(this.COOKIE_NAME);

				const form = this.shadow.getElementById('zohoForm');
				const thankYouContainer = this.shadow.getElementById('formThankYou');

				if (hasParam && hasCookie) {
					if (form) form.style.display = 'none';
					if (thankYouContainer) thankYouContainer.style.display = 'block';
					// Delay slightly to ensure DOM is ready
					setTimeout(() => this.openModal(), 100);
				}

				if (hasParam) {
					currentUrl.searchParams.delete(this.PARAM_NAME);
					window.history.replaceState(null, null, currentUrl);
				}

				if (hasCookie) {
					this.deleteCookie(this.COOKIE_NAME);
				}
			}

			// --- VALIDATION LOGIC (Refactored for Shadow DOM) ---

			zf_ValidateAndSubmit() {
				if (this.zf_CheckMandatory()) {
					if (this.zf_ValidCheck()) {
						// Validation passed - Logic for success
						const currentUrl = new URL(window.location.href);
						currentUrl.searchParams.append(this.PARAM_NAME, 'true');

						const redirectInput = this.shadow.querySelector('input[name="zf_redirect_url"]');
						if (redirectInput) redirectInput.value = currentUrl.toString();

						this.setCookie(this.COOKIE_NAME, 'true', 5);
						return true;
					}
				}
				return false;
			}

			zf_CheckMandatory() {
				for (let i = 0; i < this.zf_MandArray.length; i++) {
					const name = this.zf_MandArray[i];
					// CRITICAL: Look in Shadow DOM
					const fieldObj = this.shadow.querySelector(`[name="${name}"]`);

					if (fieldObj) {
						if (fieldObj.tagName === 'SELECT') {
							if (fieldObj.value === '-Select-') {
								fieldObj.focus();
								this.zf_ShowErrorMsg(name);
								return false;
							}
						} else if (fieldObj.type === 'checkbox' || fieldObj.type === 'radio') {
							// Checkbox logic omitted for brevity but follows same pattern
						} else {
							// Text inputs
							if (fieldObj.value.trim().length === 0) {
								fieldObj.focus();
								this.zf_ShowErrorMsg(name);
								return false;
							}
						}
					}
				}
				return true;
			}

			zf_ValidCheck() {
				let isValid = true;
				for (let ind = 0; ind < this.zf_FieldArray.length; ind++) {
					const name = this.zf_FieldArray[ind];
					const fieldObj = this.shadow.querySelector(`[name="${name}"]`);

					if (fieldObj) {
						const checkType = fieldObj.getAttribute('checktype');

						if (checkType === 'c5') {
							// Email
							if (!this.zf_ValidateEmailID(fieldObj)) {
								this.zf_ShowErrorMsg(name);
								isValid = false;
								return false; // Fail fast
							}
						} else if (checkType === 'c7') {
							// Phone
							if (!this.zf_ValidatePhone(fieldObj)) {
								this.zf_ShowErrorMsg(name);
								isValid = false;
								return false;
							}
						}
						// Add other types (c2, c3, c4...) here as needed
					}
				}
				return isValid;
			}

			zf_ShowErrorMsg(uniqName) {
				// Hide all errors first
				this.zf_FieldArray.forEach((name) => {
					const err = this.shadow.getElementById(name + '_error');
					if (err) err.style.display = 'none';
				});
				// Show specific error
				const targetErr = this.shadow.getElementById(uniqName + '_error');
				if (targetErr) targetErr.style.display = 'block';
			}

			zf_ValidateEmailID(elem) {
				const emailValue = elem.value;
				if (!emailValue) return true;
				const emailExp = /^[\w]([\w\-.+&'/]*)@([a-zA-Z0-9]([a-zA-Z0-9-]{0,61}[a-zA-Z0-9])?\.)+[a-zA-Z]{2,22}$/;
				return emailExp.test(emailValue.trim());
			}

			zf_ValidatePhone(inpElem) {
				// Simplified Phone Regex Logic from your script
				const ZFPhoneRegex = {
					PHONE_INTE_ALL_REG: /^[+]{0,1}[()0-9-. ]+$/,
					PHONE_CONT_CODE_REG: /^[+][0-9]{1,4}$/,
				};
				const fieldInpVal = inpElem.value.trim();
				if (!fieldInpVal) return true;

				// Logic matching your script's phoneFormat=1
				// (Assumed standard config)
				return ZFPhoneRegex.PHONE_INTE_ALL_REG.test(fieldInpVal);
			}

			// --- UTILS (Cookies/Regex) ---

			setCookie(name, value, minutes) {
				let date = new Date();
				date.setTime(date.getTime() + minutes * 60 * 1000);
				let expires = '; expires=' + date.toUTCString();
				document.cookie = name + '=' + (encodeURIComponent(value) || '') + expires + '; path=/';
			}

			getCookie(name) {
				var value = '; ' + document.cookie;
				var parts = value.split('; ' + name + '=');
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</div></div></div></div></div></div> ]]></content:encoded><pubDate>Mon, 29 Dec 2025 14:28:34 +0000</pubDate></item><item><title><![CDATA[How Comet Projects increased their sales by 120%]]></title><link>https://biz.hellopeter.com/blogs/post/how-comet-projects-increased-their-sales-by-120</link><description><![CDATA[<img align="left" hspace="5" src="https://biz.hellopeter.com/files/Blog Post Assets/Most Common Black Friday Complaints and How to Solve Them/Header-3.webp"/>This blog explores how customer reviews and feedback influence brand perception and customer trust, and explains how businesses can use review insights to improve customer experience and strengthen their online reputation.]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_jDIYiK19RSmshpQz8tnJfQ" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_b3l9qUUG6lRqhIeVIh_OJQ" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_9ZWFZ4OYS82jfKyrDdfNUw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_shbQ7imm4SZYc2w_Br4VeA" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_shbQ7imm4SZYc2w_Br4VeA"] .zpimage-container figure img { width: 1310px ; height: 736.88px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-roundcorner zpimage-space-none " src="/Header-3.webp" size="fit" alt="How Comet Projects increased their sales by 120%" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_EmDAgpv4g5GspryunbzVWg" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_EmDAgpv4g5GspryunbzVWg"] .zpimage-container figure img { width: 77px !important ; height: 77px !important ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-original zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/Artboard%202.png" size="original" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_v2nZautHiwqt3Oj6IqKnWg" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h4
 class="zpheading zpheading-style-none zpheading-align-center zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true">Hellopeter</h4></div>
</div></div></div></div><div data-element-id="elm_m2yycdIp_F6ugbJKzIseSQ" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_1SwZhfcK6RHyIMIGRoPUDw" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_vCL-8EzQbZfUz-KiTy-pjw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_vCL-8EzQbZfUz-KiTy-pjw"].zpelem-col{ margin-block-start:-32px; } </style><div data-element-id="elm_N2xRc29UpUCP0141fQ4Haw" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><br/></h2></div>
<div data-element-id="elm_Nsn8GCl8N2EZib2bNz7UkA" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:32px;"><strong>The Challenge</strong></span></h2></div>
<div data-element-id="elm_hJ3bWsuIjX25woLTOjYiog" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p>As a small business and new name in the fibre industry, with so much competition in the market, what better Platform to use than Hellopeter. The team has been amazing to work with on our journey in growing our business.&nbsp;</p><img src="/Mon%20Dec%2029%202025-7.png"/><p>This was a good move in creating credibility with our customers and having brand awareness at the same time. Marketing and advertising can be very pricey and using the wrong company can make or break a brand.</p></div><p></p></div>
</div><div data-element-id="elm_biz-D371qwEabvkiPnb11w" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_biz-D371qwEabvkiPnb11w"] .zpimage-container figure img { width: 663px !important ; height: 398px !important ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-original zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-roundcorner zpimage-space-none " src="/In-Blog%20image.webp" size="original" alt="How Comet Projects increased their sales by 120%" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_i898HuxjctWK6GYNlS0Wpg" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:32px;">The Solution</span></h2></div>
<div data-element-id="elm_PbLg7J0Wrh5mnCz-MzUJjQ" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p>Hellopeter allowed Comet Projects customers the opportunity to give feedback on their experience. It’s refreshing to hear good news compared to only hearing about bad experiences and we pride ourselves at Comet Projects in creating a good customer experience and after-sales service. This helps give us a competitive edge in the market.</p></div><p></p></div>
</div><div data-element-id="elm_aTzlEILC6M5H-0TXErGSlw" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:32px;">The Results</span></h2></div>
<div data-element-id="elm_pd5XlTsZt5Qs2MmAvNXv6g" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p><span>The best part about this whole process has been our ability to use our customer reviews (from a trusted platform like Hellopeter) as social proof for new customers. We’ve had our best month in July with an <strong>increase in sales of 120%</strong> due to our reviews and our 5-star rating on Hellopeter!</span></p></div>
</div><div data-element-id="elm_q8r7LRzPQixIYB8tDNaKrA" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p><br/></p></div>
</div></div></div></div></div><div data-element-id="elm_qJg68N3ZLRK5B7a2Ex-Axw" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_FqNn2FGpVlI4JGNtP05kgg" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_mwpqdgbHG6jVvu1Wf38EHg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-6 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_hmczWdnTqKyV7Zl9cKz2Zg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><h6><span style="font-weight:bold;">RELATED ARTICLES</span></h6></div>
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</div><div data-element-id="elm_doUvvLt7Mh98GskpWqO8dQ" data-element-type="codeSnippet" class="zpelement zpelem-codesnippet "><div class="zpsnippet-container"><template id="tmpl"><link rel="stylesheet" href="/site/stylesheets/template_theme.min.css"/><style> /* --- YOUR EXISTING CSS --- */ .subscribe_section { text-align: center; padding: 0px 0 80px 0; } .subscribe_section h3 strong { font-weight: 700 !important; } .subscribe_section .form-group { position: relative; margin: 20px auto 0 auto; } .subscribe_section .form-group svg { width: 20px; height: auto; position: absolute; fill: #3483f4; left: 16px; top: 15px; } .subscribe_section .form-group .form-control { height: 50px; padding: 0 20px 0 46px; min-width: 320px; margin-right: 15px; box-shadow: 0 0 30px 0 rgba(0, 0, 0, 0.07); border: 1px solid #b8c4cf; } .subscribe_section .form-group .btn { height: 50px; line-height: 46px; padding: 0; width: 240px; font-size: 18px; transition: all 0.3s ease-out; } .subscribe_section .form-group .btn:hover { border-radius: 40px; } .show_border { padding: 0 0 20px 0; } .show_border .form_wrap { border-bottom: 1px solid #ccc; padding-bottom: 80px; max-width: 700px; margin: 0 auto; } .increase_sales_modal .modal-dialog { max-width: 1200px; vertical-align: middle; } .increase_sales_modal .increase_sales_hedding .close { position: absolute; top: 4px; font-size: 37px; font-weight: 100; color: #878787; cursor: pointer; right: 14px; z-index: 9; } .increase_sales_modal .modal-content { border: 0; border-radius: 0; outline: 0; } .increase_sales_modal .modal-content .form-wrapper-popup { padding: 20px 0; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title { padding-top: 24px; } .increase_sales_modal .trusted-by-title h2 strong { font-weight: 700; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 38px; line-height: 48px; margin-bottom: 10px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title p { font-size: 18px; color: #58595b; font-weight: 400; line-height: 25.2px; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .hs-form-field { margin-bottom: 15px; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .input input { width: 100%; padding: 15px 15px 15px 15px; border: 1px solid #dbdbdb; border-radius: 5px; box-shadow: 0 6px 23px rgba(0, 0, 0, 0.062); line-height: 20.16px; font-size: 14.4px; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .input input.error { border-color: #ff3860 !important; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .input input:focus { border: 1px solid #404040; outline: unset; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private label { display: none; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private ul { padding: 0; margin: 0; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private ul.hs-error-msgs li { list-style: none; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private ul.hs-error-msgs li .hs-error-msg { font-size: 13px; color: #ff4040; font-weight: 500; width: 100%; display: block; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .hs-button { width: 100%; padding: 14px 0 14px 0; background-color: #263583; color: #fff; font-size: 18px; font-weight: 600; border-radius: 5px; } .increase_sales_modal .logo-wrapper { padding: 40px 0 0; } .increase_sales_modal .logo-wrapper .trusted-by-title h2 { font-size: 25px; line-height: 33px; margin-bottom: 50px; text-align: center; } .increase_sales_modal .logo-wrapper .logos-wrapper { display: flex; flex-wrap: wrap; position: relative; padding: 0 20px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup { width: 33.33%; text-align: center; position: relative; min-height: 52px; display: flex; align-items: center; border: 1px solid #eaeaea; border-left: 0; border-right: 0; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a { text-align: center; width: 100%; padding: 22px 30px 22px 30px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a img { max-width: 100%; height: auto; border: 0; -ms-interpolation-mode: bicubic; vertical-align: bottom; } .increase_sales_modal .logo-wrapper .logos-wrapper::before { content: ''; width: 1px; background-color: #eaeaea; height: 108%; position: absolute; left: 200px; right: 0; top: -4%; } .increase_sales_modal .logo-wrapper .logos-wrapper::after { content: ''; width: 1px; background-color: #eaeaea; height: 108%; position: absolute; right: 200px; top: -4%; } .increase_sales_modal .modal-body { padding: 40px; } .increase_sales_modal .modal-body .container { padding: 0; } @media screen and (max-width: 991px) { .subscribe_section { text-align: center; padding: 20px 20px 20px 20px; } .subscribe_section h3 strong { font-weight: 700; } .increase_sales_modal { padding: 0px; } .increase_sales_modal .modal-content .form-wrapper-popup { padding: 40px 20px 30px 20px; } .increase_sales_modal .modal-dialog { max-width: 100%; top: 0; right: 0; margin: 0; width: 100%; } .increase_sales_modal .logo-wrapper .logos-wrapper::before { display: none; } .increase_sales_modal .logo-wrapper .logos-wrapper::after { display: none; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a img { max-width: 85px; height: 50px; object-fit: contain; } .increase_sales_modal .logo-wrapper { padding: 30px 0 0; } .increase_sales_modal .trusted-by-title h2 strong { font-weight: 700; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 26px; line-height: 36px; margin-bottom: 10px; } .increase_sales_modal { padding-right: 0px !important; } .increase_sales_modal .modal-body { padding: 30px 10px 30px 10px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 24px; line-height: 32px; } } @media screen and (max-width: 680px) { .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 30px; line-height: 40px; margin-bottom: 10px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title p br { display: none; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a { text-align: center; width: 100%; padding: 15px 20px 15px 20px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a img { max-width: 100%; height: auto; object-fit: unset; } .increase_sales_modal .increase_sales_hedding .close { right: 15px; font-weight: 400; } .increase_sales_modal .logo-wrapper { padding: 20px 10px 20px; } .subscribe_section { padding: 20px 5px 20px 5px !important; } .subscribe_section .form_wrap h3 { font-size: 22px; line-height: 28px; } .subscribe_section .form-group { width: 100%; } .subscribe_section .form-group .form-control { min-width: 100%; margin-right: 0; } .subscribe_section .form-group .btn { margin-top: 10px; width: 100% !important; font-size: 16px !important; } .subscribe_section .form-group .form-control { padding: 0 15px 0 46px; min-width: 100%; margin-right: 0; } .increase_sales_modal .modal-content .form-wrapper-popup .logo_img img { width: 140px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title p { font-size: 14px; line-height: 24px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup { width: 50%; } } /* --- REQUIRED FIXES FOR SHADOW DOM --- */ /* 1. Manually handle the display when 'show' class is added */ .modal.show { display: block !important; padding-right: 17px; overflow-x: hidden; overflow-y: auto; background: rgba(0, 0, 0, 0.5); /* Dim background here instead of separate backdrop if simpler */ } /* 2. Optional: Custom backdrop styles if you want a separate backdrop div */ .custom-backdrop { display: none; position: fixed; top: 0; left: 0; width: 100vw; height: 100vh; background-color: #000; z-index: 1040; opacity: 0; transition: opacity 0.15s linear; } .custom-backdrop.show { display: block; opacity: 0.5; } .increase_sales_modal #formThankYou { font-size: 0.9rem !important; display: none; } </style><div class="subscribe_section"><div class="container"><div class="form_wrap"><h3>Find out how we can <strong> help your business grow.</strong></h3><div class="form-inline"><div class="form-group"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path
								d="M64 96c-17.7 0-32 14.3-32 32v39.9L227.6 311.3c16.9 12.4 39.9 12.4 56.8 0L480 167.9V128c0-17.7-14.3-32-32-32H64zM32 207.6V384c0 17.7 14.3 32 32 32H448c17.7 0 32-14.3 32-32V207.6L303.3 337.1c-28.2 20.6-66.5 20.6-94.6 0L32 207.6zM0 128C0 92.7 28.7 64 64 64H448c35.3 0 64 28.7 64 64V384c0 35.3-28.7 64-64 64H64c-35.3 0-64-28.7-64-64V128z"/></svg><input class="form-control" type="email" placeholder="Enter your email"/><a class="btn btn-primary increase_sales_link" id="open-btn" href="#">REQUEST DEMO</a></div>
</div></div></div></div><div id="custom-backdrop" class="custom-backdrop"></div><div class="modal fade increase_sales_modal" id="popup-content" tabindex="-1" role="dialog" aria-labelledby="increase_sales" aria-hidden="true"><div class="modal-dialog" role="document"><div class="modal-content"><div class="modal-body"><div class="container"><div class="row"><div class="increase_sales_hedding"><h5 class="close close_btn" id="close-btn" aria-label="Close"><span aria-hidden="true">&times;</span></h5></div>
<div class="col-lg-6"><div class="form-wrapper-popup"><div class="logo_img"><img src="/site/img/logo%20-1-.svg" alt="logo"/></div>
<div class="trusted-by-title"><h2>Does Your Business <strong>Want to Increase Sales?</strong></h2><p> Schedule a call with one of our brand strategists to find out how your business can attract customers more easily. </p></div>
<div><span
											id="hs_cos_wrapper_widget_1673108372988_"
											class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_form" data-hs-cos-general-type="widget" data-hs-cos-type="form"><h3
												id="hs_cos_wrapper_form_977934025_title"
												class="hs_cos_wrapper form-title" data-hs-cos-general-type="widget_field" data-hs-cos-type="text"></h3><div id="hs_form_target_form_977934025"><p id="formThankYou">Thanks for submitting the form.</p><form
													class="hs-form-private"
													action="https://forms.zohopublic.com/hellopetercom1/form/RequestDemo1/formperma/dq3HaBKc28K7OX2DgEnyGDe6DcQv1dr8xPnvfvJeoE4/htmlRecords/submit"
													name="form"
													method="POST"
													accept-charset="UTF-8"
													enctype="multipart/form-data"
													id="zohoForm"
												><input type="hidden" name="zf_referrer_name" value=""/><!-- To Track referrals , place the referrer name within the " " in the above hidden input field --><input type="hidden" name="zf_redirect_url" value=""/><!-- To redirect to a specific page after record submission , place the respective url within the " " in the above hidden input field --><input type="hidden" name="zc_gad" value=""/><!-- If GCLID is enabled in Zoho CRM Integration, click details of AdWords Ads will be pushed to Zoho CRM --><div class="zf-templateWrapper"><div class="zf-subContWrap zf-topAlign"><ul><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="SingleLine"
																				checktype="c1"
																				value=""
																				maxlength="255"
																				fieldType="1"
																				placeholder="First name"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="SingleLine1"
																				checktype="c1"
																				value=""
																				maxlength="255"
																				fieldType="1"
																				placeholder="Last name"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine1_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="SingleLine2"
																				checktype="c1"
																				value=""
																				maxlength="255"
																				fieldType="1"
																				placeholder="Business name"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine2_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="SingleLine3"
																				checktype="c1"
																				value=""
																				maxlength="255"
																				fieldType="1"
																				placeholder="Job title"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine3_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="Email"
																				checktype="c5"
																				value=""
																				maxlength="255"
																				fieldType="9"
																				placeholder="Email address"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="Email_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf- zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv zf-phonefld"><div class="zf-phwrapper zf-phNumber"><span class="input"><input
																					type="text"
																					compname="PhoneNumber"
																					name="PhoneNumber_countrycode"
																					maxlength="20"
																					checktype="c7"
																					value=""
																					phoneFormat="1"
																					isCountryCodeEnabled="false"
																					fieldType="11"
																					id="international_PhoneNumber_countrycode"
																					valType="number"
																					phoneFormatType="2"
																					placeholder="Phone number"/><label>Number</label></span><div class="zf-clearBoth"></div>
</div><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="PhoneNumber_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div></ul></div><input type="submit" class="hs-button" value="REQUEST DEMO"/></div>
</form></div></span></div></div></div><div class="col-lg-6"><div class="logo-wrapper"><div class="trusted-by-title"><h2><strong>15,000 businesses</strong> of all sizes trust Hellopeter</h2></div>
<div class="logos-wrapper"><div class="logo-box-popup"><a><img src="/site/img/Image%20385.webp" alt="Image 385"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/lodmutual.png" alt="lodmutual"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/FNB-Logo.png" alt="FNB-Logo"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/miway-logo.png" alt="miway-logo"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Image%20387.webp" alt="Image 387"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/pick-n-play-2x.png" alt="pick-n-play@2x"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/ikhokha_logo_small.jpg" alt="ikhokha_logo_small"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Image%20390.png" alt="Image 390"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/execumove_logo_trans-logo.png" alt="execumove_logo_trans-logo"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/1280px-Coca-Cola_logo.svg.png" alt="1280px-Coca-Cola_logo.svg"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/affinity%20health.png" alt="affinity health"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Howler-Logo-Gradient-2.png" alt="Howler-Logo-Gradient-2"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/logo_yoco-2x.webp" alt="logo_yoco@2x"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/fancycars.png" alt="fancycars"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/outsurance%20-1-.png" alt="outsurance (1)"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/hostafrica-logo.png" alt="hostafrica-logo"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/pineapple-logo-smaller.png" alt="pineapple-logo-smaller"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/naked-insurance-logo-small.jpg" alt="naked-insurance-logo-small"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/national%20debt%20advisors.png" alt="national debt advisors"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Isabella-Garcia.png" alt="Isabella-Garcia"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Drone-world-logo.jpg" alt="Drone-world-logo"/></a></div>
</div></div></div></div></div></div></div></div></div></template><script>
	customElements.define(
		'custom-dialog',
		class extends HTMLElement {
			constructor() {
				super();
				// --- CONSTANTS ---
				this.PARAM_NAME = 'reqDemoSuccess';
				this.COOKIE_NAME = 'reqDemoSubmitted';
				this.zf_MandArray = ['SingleLine', 'SingleLine1', 'SingleLine2', 'SingleLine3', 'Email', 'PhoneNumber_countrycode'];
				this.zf_FieldArray = ['SingleLine', 'SingleLine1', 'SingleLine2', 'SingleLine3', 'Email', 'PhoneNumber_countrycode'];

				// Regex Setup
				const regexArray = this.zf_SetDateAndMonthRegexBasedOnDateFormate('dd-MMM-yyyy');
				this.zf_DateRegex = new RegExp(regexArray[0]);
				this.zf_MonthYearRegex = new RegExp(regexArray[1]);
			}

			connectedCallback() {
				const shadow = this.attachShadow({ mode: 'open' });
				shadow.appendChild(tmpl.content.cloneNode(true));
				this.shadow = shadow; // Store reference for methods to use

				// 1. Logic: URL Params & Cookies (Replaces $(document).ready)
				this.checkUrlAndCookies();

				// 2. Logic: Modal Open/Close
				this.setupModalEvents();

				// 3. Logic: Form Submission
				const form = shadow.getElementById('zohoForm');
				if (form) {
					form.addEventListener('submit', (e) => {
						// 1. Validation Logic
						if (!this.zf_ValidateAndSubmit()) {
							// If invalid, STOP everything.
							e.preventDefault();
						} else {
							// 2. If valid, do NOTHING here.
							// Let the browser proceed with the standard form submission
							// to the 'action' URL you just added.
							console.log('Valid. Submitting to Zoho...');
						}
					});
				}
			}

			// --- HELPER METHODS ---

			setupModalEvents() {
				const openBtn = this.shadow.getElementById('open-btn');
				const closeBtn = this.shadow.getElementById('close-btn');
				const modal = this.shadow.getElementById('popup-content');
				const backdrop = this.shadow.getElementById('custom-backdrop');

				const toggle = (show) => {
					const action = show ? 'add' : 'remove';
					modal.classList[action]('show');
					backdrop.classList[action]('show');
					document.body.style.overflow = show ? 'hidden' : '';
				};

				if (openBtn)
					openBtn.addEventListener('click', (e) => {
						e.preventDefault();
						toggle(true);
					});
				if (closeBtn) closeBtn.addEventListener('click', () => toggle(false));

				// Auto-open if success param was found (handled in checkUrlAndCookies)
				this.openModal = () => toggle(true);
			}

			checkUrlAndCookies() {
				const currentUrl = new URL(window.location.href);
				const hasParam = currentUrl.searchParams.has(this.PARAM_NAME);
				const hasCookie = this.getCookie(this.COOKIE_NAME);

				const form = this.shadow.getElementById('zohoForm');
				const thankYouContainer = this.shadow.getElementById('formThankYou');

				if (hasParam && hasCookie) {
					if (form) form.style.display = 'none';
					if (thankYouContainer) thankYouContainer.style.display = 'block';
					// Delay slightly to ensure DOM is ready
					setTimeout(() => this.openModal(), 100);
				}

				if (hasParam) {
					currentUrl.searchParams.delete(this.PARAM_NAME);
					window.history.replaceState(null, null, currentUrl);
				}

				if (hasCookie) {
					this.deleteCookie(this.COOKIE_NAME);
				}
			}

			// --- VALIDATION LOGIC (Refactored for Shadow DOM) ---

			zf_ValidateAndSubmit() {
				if (this.zf_CheckMandatory()) {
					if (this.zf_ValidCheck()) {
						// Validation passed - Logic for success
						const currentUrl = new URL(window.location.href);
						currentUrl.searchParams.append(this.PARAM_NAME, 'true');

						const redirectInput = this.shadow.querySelector('input[name="zf_redirect_url"]');
						if (redirectInput) redirectInput.value = currentUrl.toString();

						this.setCookie(this.COOKIE_NAME, 'true', 5);
						return true;
					}
				}
				return false;
			}

			zf_CheckMandatory() {
				for (let i = 0; i < this.zf_MandArray.length; i++) {
					const name = this.zf_MandArray[i];
					// CRITICAL: Look in Shadow DOM
					const fieldObj = this.shadow.querySelector(`[name="${name}"]`);

					if (fieldObj) {
						if (fieldObj.tagName === 'SELECT') {
							if (fieldObj.value === '-Select-') {
								fieldObj.focus();
								this.zf_ShowErrorMsg(name);
								return false;
							}
						} else if (fieldObj.type === 'checkbox' || fieldObj.type === 'radio') {
							// Checkbox logic omitted for brevity but follows same pattern
						} else {
							// Text inputs
							if (fieldObj.value.trim().length === 0) {
								fieldObj.focus();
								this.zf_ShowErrorMsg(name);
								return false;
							}
						}
					}
				}
				return true;
			}

			zf_ValidCheck() {
				let isValid = true;
				for (let ind = 0; ind < this.zf_FieldArray.length; ind++) {
					const name = this.zf_FieldArray[ind];
					const fieldObj = this.shadow.querySelector(`[name="${name}"]`);

					if (fieldObj) {
						const checkType = fieldObj.getAttribute('checktype');

						if (checkType === 'c5') {
							// Email
							if (!this.zf_ValidateEmailID(fieldObj)) {
								this.zf_ShowErrorMsg(name);
								isValid = false;
								return false; // Fail fast
							}
						} else if (checkType === 'c7') {
							// Phone
							if (!this.zf_ValidatePhone(fieldObj)) {
								this.zf_ShowErrorMsg(name);
								isValid = false;
								return false;
							}
						}
						// Add other types (c2, c3, c4...) here as needed
					}
				}
				return isValid;
			}

			zf_ShowErrorMsg(uniqName) {
				// Hide all errors first
				this.zf_FieldArray.forEach((name) => {
					const err = this.shadow.getElementById(name + '_error');
					if (err) err.style.display = 'none';
				});
				// Show specific error
				const targetErr = this.shadow.getElementById(uniqName + '_error');
				if (targetErr) targetErr.style.display = 'block';
			}

			zf_ValidateEmailID(elem) {
				const emailValue = elem.value;
				if (!emailValue) return true;
				const emailExp = /^[\w]([\w\-.+&'/]*)@([a-zA-Z0-9]([a-zA-Z0-9-]{0,61}[a-zA-Z0-9])?\.)+[a-zA-Z]{2,22}$/;
				return emailExp.test(emailValue.trim());
			}

			zf_ValidatePhone(inpElem) {
				// Simplified Phone Regex Logic from your script
				const ZFPhoneRegex = {
					PHONE_INTE_ALL_REG: /^[+]{0,1}[()0-9-. ]+$/,
					PHONE_CONT_CODE_REG: /^[+][0-9]{1,4}$/,
				};
				const fieldInpVal = inpElem.value.trim();
				if (!fieldInpVal) return true;

				// Logic matching your script's phoneFormat=1
				// (Assumed standard config)
				return ZFPhoneRegex.PHONE_INTE_ALL_REG.test(fieldInpVal);
			}

			// --- UTILS (Cookies/Regex) ---

			setCookie(name, value, minutes) {
				let date = new Date();
				date.setTime(date.getTime() + minutes * 60 * 1000);
				let expires = '; expires=' + date.toUTCString();
				document.cookie = name + '=' + (encodeURIComponent(value) || '') + expires + '; path=/';
			}

			getCookie(name) {
				var value = '; ' + document.cookie;
				var parts = value.split('; ' + name + '=');
				if (parts.length === 2) return parts.pop().split(';').shift();
				return null;
			}

			deleteCookie(name) {
				document.cookie = name + '=; expires=Thu, 01 Jan 1970 00:00:00 UTC; path=/;';
			}

			zf_SetDateAndMonthRegexBasedOnDateFormate(dateFormat) {
				// Your original huge regex logic condensed
				if (dateFormat === 'dd-MMM-yyyy') {
					return [
						'^(([0][1-9])|([1-2][0-9])|([3][0-1]))[-](Jan|Feb|Mar|Apr|May|Jun|Jul|Aug|Sep|Oct|Nov|Dec|JAN|FEB|MAR|APR|MAY|JUN|JUL|AUG|SEP|OCT|NOV|DEC)[-](?:(?:19|20)[0-9]{2})$',
						'^(Jan|Feb|Mar|Apr|May|Jun|Jul|Aug|Sep|Oct|Nov|Dec|JAN|FEB|MAR|APR|MAY|JUN|JUL|AUG|SEP|OCT|NOV|DEC)[-](?:(?:19|20)[0-9]{2})$',
					];
				}
				return [];
			}
		}
	);
</script><custom-dialog/></div>
</div></div></div></div></div></div> ]]></content:encoded><pubDate>Mon, 29 Dec 2025 14:22:43 +0000</pubDate></item><item><title><![CDATA[How Adrian Jessop Discovery Advisor uses Hellopeter as a Resource]]></title><link>https://biz.hellopeter.com/blogs/post/how-adrian-jessop-discovery-advisor-uses-hellopeter-as-a-resource</link><description><![CDATA[<img align="left" hspace="5" src="https://biz.hellopeter.com/files/Blog Post Assets/Most Common Black Friday Complaints and How to Solve Them/Artboard 2-2.webp"/>This blog explains how customer reviews and feedback play a critical role in shaping brand reputation, and shows how businesses can build trust and improve customer experience by managing and responding to reviews consistently and transparently.]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_jDIYiK19RSmshpQz8tnJfQ" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_b3l9qUUG6lRqhIeVIh_OJQ" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_9ZWFZ4OYS82jfKyrDdfNUw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_shbQ7imm4SZYc2w_Br4VeA" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_shbQ7imm4SZYc2w_Br4VeA"] .zpimage-container figure img { width: 1310px ; height: 736.88px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-roundcorner zpimage-space-none " src="/Artboard%202-2.webp" size="fit" alt="How Adrian Jessop Discovery Advisor uses Hellopeter as a resource" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_EmDAgpv4g5GspryunbzVWg" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_EmDAgpv4g5GspryunbzVWg"] .zpimage-container figure img { width: 77px !important ; height: 77px !important ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-original zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/Artboard%202.png" size="original" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_v2nZautHiwqt3Oj6IqKnWg" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h4
 class="zpheading zpheading-style-none zpheading-align-center zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true">Hellopeter</h4></div>
</div></div></div></div><div data-element-id="elm_m2yycdIp_F6ugbJKzIseSQ" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_1SwZhfcK6RHyIMIGRoPUDw" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_vCL-8EzQbZfUz-KiTy-pjw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_vCL-8EzQbZfUz-KiTy-pjw"].zpelem-col{ margin-block-start:-32px; } </style><div data-element-id="elm_N2xRc29UpUCP0141fQ4Haw" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:32px;"><strong>The Challenge</strong></span></h2></div>
<div data-element-id="elm_GSNiv4rhGyXNc3tHox1l3g" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><img src="/Mon%20Dec%2029%202025-6.png"/>The challenge was being able to showcase some of the great experiences that our clients and friends have, and to be able to show that the overwhelming majority of matters are happily resolved. And that one’s Health, Vitality, Life insurance, Investments, Car and Home Insurance, and Business Insurance can be an easy, pleasant and satisfying experience.</div><div><br/><p>We also wanted to showcase our Insurer, Discovery are striving to be the best insurer in the world by 2023. We’re actively looking for ways to partner with Discovery on brand, operational efficiencies, technology investments, product innovation, and distribution excellence.</p><p><br/></p><p>Discovery has been a wonderful partner, and we seek to find new ways to celebrate this. As well as to celebrate our client's successes. However, we also want to be the First-To-Know if something goes wrong for clients. So that we and Discovery can make it right. And that’s also a great reason to engage with Hellopeter. We get to hear from our clients the moment they comment. The experience with Hellopeter has been fantastic.</p></div><p></p></div>
</div><div data-element-id="elm_C_7wC_6qlOHeXRLa-4E9Ww" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_C_7wC_6qlOHeXRLa-4E9Ww"] .zpimage-container figure img { width: 1310px ; height: 786.40px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-roundcorner zpimage-space-none " src="/Adrian%20Jessop%20Discovery%20Advisor%20in%20blog-1.webp" size="fit" alt="How Adrian Jessop Discovery Advisor uses Hellopeter as a resource" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_i898HuxjctWK6GYNlS0Wpg" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:32px;">The Solution</span></h2></div>
<div data-element-id="elm_0TzkHW8Cg25D91gWFsrJtg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><blockquote><p><em>Hellopeter has been a wonderful business partner. They’ve made every effort to proactively reach out to me as a business, to educate me about consumer behaviour, to give me insights into markets that I wasn’t totally aware of, and to give me the skills to engage in a new way.</em></p><p><em><br/></em></p></blockquote><p>Their technology is world-class, their websites are easy to use and totally intuitive. They have a massive reach and have wonderful acceptance in the market, and they’ve been able to share some of that success with me.</p><p><br/></p><p>The professionals they employ are really a resource in my business, and they’ve been willing to engage me and the issues that I face. They’ve trained me at their cost, given me Zoom lessons and Webinars, and come up with great training material. I really am humbled that they’ve made such an effort, and I appreciate that.</p></div><p></p></div>
</div><div data-element-id="elm_aTzlEILC6M5H-0TXErGSlw" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:32px;">The Results</span></h2></div>
<div data-element-id="elm_AJIzXFRQxbTvgQC_QcTCSA" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p>In very little time we were able to implement their ideas and see a positive feedback loop. Our friends and clients have responded well, and have had honest, interesting things to say. It has not all been easy for me to read, but it’s all been very useful, and the whole process has been very rewarding. It’s quite affirming to see my rankings improving, and while it has not generated leads yet, it has allowed me to refer some prospective clients to examine my credentials before doing business.</p><p><br/></p><p>Another result I’m looking forward to will be integrating Hellopeter into my websites, and Facebook. I used to be scared of Hellopeter. Now, I look forward to hearing my clients and friends heartfelt opinions and am happy to engage on the Platform.</p></div><p></p></div>
</div><div data-element-id="elm_q8r7LRzPQixIYB8tDNaKrA" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p><br/></p></div>
</div></div></div></div></div><div data-element-id="elm_qJg68N3ZLRK5B7a2Ex-Axw" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_FqNn2FGpVlI4JGNtP05kgg" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_mwpqdgbHG6jVvu1Wf38EHg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-6 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_hmczWdnTqKyV7Zl9cKz2Zg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><h6><span style="font-weight:bold;">RELATED ARTICLES</span></h6></div>
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                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/files/Blog%20Post%20Assets/Most%20Common%20Black%20Friday%20Complaints%20and%20How%20to%20Solve%20Them/Things%20Customers%20Check%20Online%20-3-.webp" size="fit" data-lightbox="true"/></picture></span></figure></div>
</div></div></div></div></div><div data-element-id="elm_qsQWh5TAcB8CYlSYcB1VOw" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_TTFmrqvH2zbsk3Q_TuilEw" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_9hbSUd3qGK6tgbZgh_Vm-A" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_nGKRuNWWO00s3ge2c3TF_A" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p><br/></p></div>
</div><div data-element-id="elm_gc2DUjhxLkKJ6BY1-gq-tg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p><br/></p></div>
</div><div data-element-id="elm_doUvvLt7Mh98GskpWqO8dQ" data-element-type="codeSnippet" class="zpelement zpelem-codesnippet "><div class="zpsnippet-container"><template id="tmpl"><link rel="stylesheet" href="/site/stylesheets/template_theme.min.css"/><style> /* --- YOUR EXISTING CSS --- */ .subscribe_section { text-align: center; padding: 0px 0 80px 0; } .subscribe_section h3 strong { font-weight: 700 !important; } .subscribe_section .form-group { position: relative; margin: 20px auto 0 auto; } .subscribe_section .form-group svg { width: 20px; height: auto; position: absolute; fill: #3483f4; left: 16px; top: 15px; } .subscribe_section .form-group .form-control { height: 50px; padding: 0 20px 0 46px; min-width: 320px; margin-right: 15px; box-shadow: 0 0 30px 0 rgba(0, 0, 0, 0.07); border: 1px solid #b8c4cf; } .subscribe_section .form-group .btn { height: 50px; line-height: 46px; padding: 0; width: 240px; font-size: 18px; transition: all 0.3s ease-out; } .subscribe_section .form-group .btn:hover { border-radius: 40px; } .show_border { padding: 0 0 20px 0; } .show_border .form_wrap { border-bottom: 1px solid #ccc; padding-bottom: 80px; max-width: 700px; margin: 0 auto; } .increase_sales_modal .modal-dialog { max-width: 1200px; vertical-align: middle; } .increase_sales_modal .increase_sales_hedding .close { position: absolute; top: 4px; font-size: 37px; font-weight: 100; color: #878787; cursor: pointer; right: 14px; z-index: 9; } .increase_sales_modal .modal-content { border: 0; border-radius: 0; outline: 0; } .increase_sales_modal .modal-content .form-wrapper-popup { padding: 20px 0; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title { padding-top: 24px; } .increase_sales_modal .trusted-by-title h2 strong { font-weight: 700; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 38px; line-height: 48px; margin-bottom: 10px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title p { font-size: 18px; color: #58595b; font-weight: 400; line-height: 25.2px; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .hs-form-field { margin-bottom: 15px; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .input input { width: 100%; padding: 15px 15px 15px 15px; border: 1px solid #dbdbdb; border-radius: 5px; box-shadow: 0 6px 23px rgba(0, 0, 0, 0.062); line-height: 20.16px; font-size: 14.4px; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .input input.error { border-color: #ff3860 !important; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .input input:focus { border: 1px solid #404040; outline: unset; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private label { display: none; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private ul { padding: 0; margin: 0; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private ul.hs-error-msgs li { list-style: none; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private ul.hs-error-msgs li .hs-error-msg { font-size: 13px; color: #ff4040; font-weight: 500; width: 100%; display: block; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .hs-button { width: 100%; padding: 14px 0 14px 0; background-color: #263583; color: #fff; font-size: 18px; font-weight: 600; border-radius: 5px; } .increase_sales_modal .logo-wrapper { padding: 40px 0 0; } .increase_sales_modal .logo-wrapper .trusted-by-title h2 { font-size: 25px; line-height: 33px; margin-bottom: 50px; text-align: center; } .increase_sales_modal .logo-wrapper .logos-wrapper { display: flex; flex-wrap: wrap; position: relative; padding: 0 20px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup { width: 33.33%; text-align: center; position: relative; min-height: 52px; display: flex; align-items: center; border: 1px solid #eaeaea; border-left: 0; border-right: 0; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a { text-align: center; width: 100%; padding: 22px 30px 22px 30px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a img { max-width: 100%; height: auto; border: 0; -ms-interpolation-mode: bicubic; vertical-align: bottom; } .increase_sales_modal .logo-wrapper .logos-wrapper::before { content: ''; width: 1px; background-color: #eaeaea; height: 108%; position: absolute; left: 200px; right: 0; top: -4%; } .increase_sales_modal .logo-wrapper .logos-wrapper::after { content: ''; width: 1px; background-color: #eaeaea; height: 108%; position: absolute; right: 200px; top: -4%; } .increase_sales_modal .modal-body { padding: 40px; } .increase_sales_modal .modal-body .container { padding: 0; } @media screen and (max-width: 991px) { .subscribe_section { text-align: center; padding: 20px 20px 20px 20px; } .subscribe_section h3 strong { font-weight: 700; } .increase_sales_modal { padding: 0px; } .increase_sales_modal .modal-content .form-wrapper-popup { padding: 40px 20px 30px 20px; } .increase_sales_modal .modal-dialog { max-width: 100%; top: 0; right: 0; margin: 0; width: 100%; } .increase_sales_modal .logo-wrapper .logos-wrapper::before { display: none; } .increase_sales_modal .logo-wrapper .logos-wrapper::after { display: none; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a img { max-width: 85px; height: 50px; object-fit: contain; } .increase_sales_modal .logo-wrapper { padding: 30px 0 0; } .increase_sales_modal .trusted-by-title h2 strong { font-weight: 700; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 26px; line-height: 36px; margin-bottom: 10px; } .increase_sales_modal { padding-right: 0px !important; } .increase_sales_modal .modal-body { padding: 30px 10px 30px 10px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 24px; line-height: 32px; } } @media screen and (max-width: 680px) { .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 30px; line-height: 40px; margin-bottom: 10px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title p br { display: none; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a { text-align: center; width: 100%; padding: 15px 20px 15px 20px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a img { max-width: 100%; height: auto; object-fit: unset; } .increase_sales_modal .increase_sales_hedding .close { right: 15px; font-weight: 400; } .increase_sales_modal .logo-wrapper { padding: 20px 10px 20px; } .subscribe_section { padding: 20px 5px 20px 5px !important; } .subscribe_section .form_wrap h3 { font-size: 22px; line-height: 28px; } .subscribe_section .form-group { width: 100%; } .subscribe_section .form-group .form-control { min-width: 100%; margin-right: 0; } .subscribe_section .form-group .btn { margin-top: 10px; width: 100% !important; font-size: 16px !important; } .subscribe_section .form-group .form-control { padding: 0 15px 0 46px; min-width: 100%; margin-right: 0; } .increase_sales_modal .modal-content .form-wrapper-popup .logo_img img { width: 140px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title p { font-size: 14px; line-height: 24px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup { width: 50%; } } /* --- REQUIRED FIXES FOR SHADOW DOM --- */ /* 1. Manually handle the display when 'show' class is added */ .modal.show { display: block !important; padding-right: 17px; overflow-x: hidden; overflow-y: auto; background: rgba(0, 0, 0, 0.5); /* Dim background here instead of separate backdrop if simpler */ } /* 2. Optional: Custom backdrop styles if you want a separate backdrop div */ .custom-backdrop { display: none; position: fixed; top: 0; left: 0; width: 100vw; height: 100vh; background-color: #000; z-index: 1040; opacity: 0; transition: opacity 0.15s linear; } .custom-backdrop.show { display: block; opacity: 0.5; } .increase_sales_modal #formThankYou { font-size: 0.9rem !important; display: none; } </style><div class="subscribe_section"><div class="container"><div class="form_wrap"><h3>Find out how we can <strong> help your business grow.</strong></h3><div class="form-inline"><div class="form-group"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path
								d="M64 96c-17.7 0-32 14.3-32 32v39.9L227.6 311.3c16.9 12.4 39.9 12.4 56.8 0L480 167.9V128c0-17.7-14.3-32-32-32H64zM32 207.6V384c0 17.7 14.3 32 32 32H448c17.7 0 32-14.3 32-32V207.6L303.3 337.1c-28.2 20.6-66.5 20.6-94.6 0L32 207.6zM0 128C0 92.7 28.7 64 64 64H448c35.3 0 64 28.7 64 64V384c0 35.3-28.7 64-64 64H64c-35.3 0-64-28.7-64-64V128z"/></svg><input class="form-control" type="email" placeholder="Enter your email"/><a class="btn btn-primary increase_sales_link" id="open-btn" href="#">REQUEST DEMO</a></div>
</div></div></div></div><div id="custom-backdrop" class="custom-backdrop"></div><div class="modal fade increase_sales_modal" id="popup-content" tabindex="-1" role="dialog" aria-labelledby="increase_sales" aria-hidden="true"><div class="modal-dialog" role="document"><div class="modal-content"><div class="modal-body"><div class="container"><div class="row"><div class="increase_sales_hedding"><h5 class="close close_btn" id="close-btn" aria-label="Close"><span aria-hidden="true">&times;</span></h5></div>
<div class="col-lg-6"><div class="form-wrapper-popup"><div class="logo_img"><img src="/site/img/logo%20-1-.svg" alt="logo"/></div>
<div class="trusted-by-title"><h2>Does Your Business <strong>Want to Increase Sales?</strong></h2><p> Schedule a call with one of our brand strategists to find out how your business can attract customers more easily. </p></div>
<div><span
											id="hs_cos_wrapper_widget_1673108372988_"
											class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_form" data-hs-cos-general-type="widget" data-hs-cos-type="form"><h3
												id="hs_cos_wrapper_form_977934025_title"
												class="hs_cos_wrapper form-title" data-hs-cos-general-type="widget_field" data-hs-cos-type="text"></h3><div id="hs_form_target_form_977934025"><p id="formThankYou">Thanks for submitting the form.</p><form
													class="hs-form-private"
													action="https://forms.zohopublic.com/hellopetercom1/form/RequestDemo1/formperma/dq3HaBKc28K7OX2DgEnyGDe6DcQv1dr8xPnvfvJeoE4/htmlRecords/submit"
													name="form"
													method="POST"
													accept-charset="UTF-8"
													enctype="multipart/form-data"
													id="zohoForm"
												><input type="hidden" name="zf_referrer_name" value=""/><!-- To Track referrals , place the referrer name within the " " in the above hidden input field --><input type="hidden" name="zf_redirect_url" value=""/><!-- To redirect to a specific page after record submission , place the respective url within the " " in the above hidden input field --><input type="hidden" name="zc_gad" value=""/><!-- If GCLID is enabled in Zoho CRM Integration, click details of AdWords Ads will be pushed to Zoho CRM --><div class="zf-templateWrapper"><div class="zf-subContWrap zf-topAlign"><ul><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="SingleLine"
																				checktype="c1"
																				value=""
																				maxlength="255"
																				fieldType="1"
																				placeholder="First name"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="SingleLine1"
																				checktype="c1"
																				value=""
																				maxlength="255"
																				fieldType="1"
																				placeholder="Last name"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine1_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="SingleLine2"
																				checktype="c1"
																				value=""
																				maxlength="255"
																				fieldType="1"
																				placeholder="Business name"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine2_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="SingleLine3"
																				checktype="c1"
																				value=""
																				maxlength="255"
																				fieldType="1"
																				placeholder="Job title"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine3_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="Email"
																				checktype="c5"
																				value=""
																				maxlength="255"
																				fieldType="9"
																				placeholder="Email address"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="Email_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf- zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv zf-phonefld"><div class="zf-phwrapper zf-phNumber"><span class="input"><input
																					type="text"
																					compname="PhoneNumber"
																					name="PhoneNumber_countrycode"
																					maxlength="20"
																					checktype="c7"
																					value=""
																					phoneFormat="1"
																					isCountryCodeEnabled="false"
																					fieldType="11"
																					id="international_PhoneNumber_countrycode"
																					valType="number"
																					phoneFormatType="2"
																					placeholder="Phone number"/><label>Number</label></span><div class="zf-clearBoth"></div>
</div><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="PhoneNumber_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div></ul></div><input type="submit" class="hs-button" value="REQUEST DEMO"/></div>
</form></div></span></div></div></div><div class="col-lg-6"><div class="logo-wrapper"><div class="trusted-by-title"><h2><strong>15,000 businesses</strong> of all sizes trust Hellopeter</h2></div>
<div class="logos-wrapper"><div class="logo-box-popup"><a><img src="/site/img/Image%20385.webp" alt="Image 385"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/lodmutual.png" alt="lodmutual"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/FNB-Logo.png" alt="FNB-Logo"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/miway-logo.png" alt="miway-logo"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Image%20387.webp" alt="Image 387"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/pick-n-play-2x.png" alt="pick-n-play@2x"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/ikhokha_logo_small.jpg" alt="ikhokha_logo_small"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Image%20390.png" alt="Image 390"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/execumove_logo_trans-logo.png" alt="execumove_logo_trans-logo"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/1280px-Coca-Cola_logo.svg.png" alt="1280px-Coca-Cola_logo.svg"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/affinity%20health.png" alt="affinity health"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Howler-Logo-Gradient-2.png" alt="Howler-Logo-Gradient-2"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/logo_yoco-2x.webp" alt="logo_yoco@2x"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/fancycars.png" alt="fancycars"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/outsurance%20-1-.png" alt="outsurance (1)"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/hostafrica-logo.png" alt="hostafrica-logo"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/pineapple-logo-smaller.png" alt="pineapple-logo-smaller"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/naked-insurance-logo-small.jpg" alt="naked-insurance-logo-small"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/national%20debt%20advisors.png" alt="national debt advisors"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Isabella-Garcia.png" alt="Isabella-Garcia"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Drone-world-logo.jpg" alt="Drone-world-logo"/></a></div>
</div></div></div></div></div></div></div></div></div></template><script>
	customElements.define(
		'custom-dialog',
		class extends HTMLElement {
			constructor() {
				super();
				// --- CONSTANTS ---
				this.PARAM_NAME = 'reqDemoSuccess';
				this.COOKIE_NAME = 'reqDemoSubmitted';
				this.zf_MandArray = ['SingleLine', 'SingleLine1', 'SingleLine2', 'SingleLine3', 'Email', 'PhoneNumber_countrycode'];
				this.zf_FieldArray = ['SingleLine', 'SingleLine1', 'SingleLine2', 'SingleLine3', 'Email', 'PhoneNumber_countrycode'];

				// Regex Setup
				const regexArray = this.zf_SetDateAndMonthRegexBasedOnDateFormate('dd-MMM-yyyy');
				this.zf_DateRegex = new RegExp(regexArray[0]);
				this.zf_MonthYearRegex = new RegExp(regexArray[1]);
			}

			connectedCallback() {
				const shadow = this.attachShadow({ mode: 'open' });
				shadow.appendChild(tmpl.content.cloneNode(true));
				this.shadow = shadow; // Store reference for methods to use

				// 1. Logic: URL Params & Cookies (Replaces $(document).ready)
				this.checkUrlAndCookies();

				// 2. Logic: Modal Open/Close
				this.setupModalEvents();

				// 3. Logic: Form Submission
				const form = shadow.getElementById('zohoForm');
				if (form) {
					form.addEventListener('submit', (e) => {
						// 1. Validation Logic
						if (!this.zf_ValidateAndSubmit()) {
							// If invalid, STOP everything.
							e.preventDefault();
						} else {
							// 2. If valid, do NOTHING here.
							// Let the browser proceed with the standard form submission
							// to the 'action' URL you just added.
							console.log('Valid. Submitting to Zoho...');
						}
					});
				}
			}

			// --- HELPER METHODS ---

			setupModalEvents() {
				const openBtn = this.shadow.getElementById('open-btn');
				const closeBtn = this.shadow.getElementById('close-btn');
				const modal = this.shadow.getElementById('popup-content');
				const backdrop = this.shadow.getElementById('custom-backdrop');

				const toggle = (show) => {
					const action = show ? 'add' : 'remove';
					modal.classList[action]('show');
					backdrop.classList[action]('show');
					document.body.style.overflow = show ? 'hidden' : '';
				};

				if (openBtn)
					openBtn.addEventListener('click', (e) => {
						e.preventDefault();
						toggle(true);
					});
				if (closeBtn) closeBtn.addEventListener('click', () => toggle(false));

				// Auto-open if success param was found (handled in checkUrlAndCookies)
				this.openModal = () => toggle(true);
			}

			checkUrlAndCookies() {
				const currentUrl = new URL(window.location.href);
				const hasParam = currentUrl.searchParams.has(this.PARAM_NAME);
				const hasCookie = this.getCookie(this.COOKIE_NAME);

				const form = this.shadow.getElementById('zohoForm');
				const thankYouContainer = this.shadow.getElementById('formThankYou');

				if (hasParam && hasCookie) {
					if (form) form.style.display = 'none';
					if (thankYouContainer) thankYouContainer.style.display = 'block';
					// Delay slightly to ensure DOM is ready
					setTimeout(() => this.openModal(), 100);
				}

				if (hasParam) {
					currentUrl.searchParams.delete(this.PARAM_NAME);
					window.history.replaceState(null, null, currentUrl);
				}

				if (hasCookie) {
					this.deleteCookie(this.COOKIE_NAME);
				}
			}

			// --- VALIDATION LOGIC (Refactored for Shadow DOM) ---

			zf_ValidateAndSubmit() {
				if (this.zf_CheckMandatory()) {
					if (this.zf_ValidCheck()) {
						// Validation passed - Logic for success
						const currentUrl = new URL(window.location.href);
						currentUrl.searchParams.append(this.PARAM_NAME, 'true');

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</div></div></div></div></div></div> ]]></content:encoded><pubDate>Mon, 29 Dec 2025 14:17:01 +0000</pubDate></item><item><title><![CDATA[How Naked challenged the insurance industry]]></title><link>https://biz.hellopeter.com/blogs/post/how-naked-challenged-the-insurance-industry</link><description><![CDATA[<img align="left" hspace="5" src="https://biz.hellopeter.com/files/Blog Post Assets/Most Common Black Friday Complaints and How to Solve Them/Header-2.webp"/>This blog highlights how effective review management helps businesses respond to customer feedback, improve service quality, and build trust by maintaining a transparent and credible online reputation.]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_jDIYiK19RSmshpQz8tnJfQ" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_b3l9qUUG6lRqhIeVIh_OJQ" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_9ZWFZ4OYS82jfKyrDdfNUw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_shbQ7imm4SZYc2w_Br4VeA" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_shbQ7imm4SZYc2w_Br4VeA"] .zpimage-container figure img { width: 1310px ; height: 736.88px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-roundcorner zpimage-space-none " src="/Header-2.webp" size="fit" alt="How Naked challenged the insurance industry" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_EmDAgpv4g5GspryunbzVWg" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_EmDAgpv4g5GspryunbzVWg"] .zpimage-container figure img { width: 77px !important ; height: 77px !important ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-original zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/Artboard%202.png" size="original" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_v2nZautHiwqt3Oj6IqKnWg" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h4
 class="zpheading zpheading-style-none zpheading-align-center zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true">Hellopeter</h4></div>
</div></div></div></div><div data-element-id="elm_m2yycdIp_F6ugbJKzIseSQ" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_1SwZhfcK6RHyIMIGRoPUDw" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_vCL-8EzQbZfUz-KiTy-pjw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_vCL-8EzQbZfUz-KiTy-pjw"].zpelem-col{ margin-block-start:-32px; } </style><div data-element-id="elm_-J3gQpI2xDwNhwIbDniKaA" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span><span><span><strong><span><strong>The Company</strong></span></strong></span></span></span></h3></div>
<div data-element-id="elm_DX4toXdvp2AEaLVvAygybw" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p><span></span></p><div><p></p><div><p></p><span><span><span><div><p><a href="https://www.hostafrica.co.za/"></a></p><div><p><span></span></p><span>Naked is the new way to insure your stuff - South Africa’s first AI-native insurance provider offering comprehensive cover for your car, home, contents and single items. <br/><br/>Naked offers a fully digital, artificial intelligence (AI)-driven platform that gives users a faster, fairer and more flexible insurance experience. It’s fully automated systems – free from legacy technology and infrastructure – give customers unprecedented control over their insurance and result in significant premium savings. The business is called “Naked” because it brings new levels of transparency to insurance – no hidden fees, no hidden agendas. <br/><br/>The goal is to change insurance for the better by providing instant, <a href="https://www.naked.insure/blog/insurenaked/the-non-discount-all-discount-insurance-really" rel="noopener" target="_blank">honest insurance at game-changing prices</a>. From quoting to claiming to generating a proof of insurance letter, the Naked app empowers users to control their insurance policy without needing to speak to a call centre. Users can get a final insurance quote in 90 seconds and sign up for cover in less than three minutes on the app, guided by the friendly chatbot, Rose. With the Cover Pause feature, <a href="https://www.naked.insure/blog/insurenaked/do-i-need-insurance-when-im-not-driving-my-car" rel="noopener" target="_blank">users can pause their accident cover with one click if their car won’t be used for a day or more</a> – instantly reducing the premium by about 50% for that time.<br/><br/>Unlike conventional insurers, Naked takes a fixed portion of premiums to run the business, with the balance going into a pool to cover claims. At the end of each year, money left over in the claims pool goes to charities nominated by clients rather than towards company profits. This means that Naked’s income doesn’t depend on whether or not claims are paid and <a href="https://www.naked.insure/blog/insurenaked/insurance-designed-for-the-imperfect-human" rel="noopener" target="_blank">keeps Naked honest and unconflicted</a> when assessing claims. <br/><br/>Naked is the 2019 winner of the MTN Business App of the Year Award as well as the 2019 winner in the Best Financial Solution category.</span><p><span></span></p></div><p></p></div></span></span></span><p></p></div><div><blockquote><p style="text-align:left;"><em></em></p></blockquote></div></div><blockquote><p><em></em></p></blockquote></div><blockquote><p><em></em></p></blockquote></div><p></p></div>
</div><div data-element-id="elm_N2xRc29UpUCP0141fQ4Haw" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:32px;"><strong>The Challenge</strong></span></h2></div>
<div data-element-id="elm_NfxWLJcSJsu7o6k4cC0KZg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p><span></span></p><div><p></p><span><div><p></p><div><p></p><div><p>Naked launched in April 2018 as an underdog in a well-established, contested market. The insurance industry in South Africa is a complex industry to enter as it’s saturated with old-school corporate companies. Traditional insurance companies in South Africa also have huge advertising budgets and are able to easily spend large amounts of money on traditional advertising.&nbsp;</p><ul><li>Switching insurance is often an admin-heavy, laborious task and most people are overwhelmed by the sales pitches and advertising from insurers. Reading peer reviews is a way to simplify the research process. Users can get honest feedback from other people who have used the service instead of relying on well-crafted sales pitches</li><li>Insurance is often seen as a grudge purchase, and people want to know they can trust the company taking their money. They want reassurance that their claims will be paid&nbsp;</li><li>Naked can establish a credible reputation by having several positive Hellopeter reviews from people who actually use Naked</li><li>Hellopeter allows Naked to refer potential clients in the process of buying insurance, but are unsure whether to trust a new insurtech, to Hellopeter to read about other people’s positive experiences</li><li>Users need to read about Naked and believe it’s a credible, growing insurtech they can trust and that they need to experience</li></ul></div><blockquote><span><em><span></span></em></span></blockquote></div><p></p></div></span><p></p></div><p></p></div>
</div><div data-element-id="elm_i898HuxjctWK6GYNlS0Wpg" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:32px;">The Solution</span></h2></div>
<div data-element-id="elm_itpNCoif8jBuL3WGMm4bag" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p></p><div><p></p><div><p></p><div><ul><li>Naked gathers honest feedback where clients can say exactly what they think about Naked. It’s important to embrace the positive and negative reviews</li><li>Naked works to engage with clients by replying to reviews quickly to make users feel valued and appreciated</li><li>Whenever someone leaves a negative review, Naked aims to resolve the issue (if it hasn’t been yet) and clarify what happened. This also links to their value of transparency so potential new clients can see exactly what happened</li><li>Replying to users on Hellopeter allows Naked to establish a (personal) connection with clients</li></ul></div><p></p></div><blockquote><p><span><em></em></span></p></blockquote></div><p></p></div><blockquote><p></p></blockquote></div><p></p></div>
</div><div data-element-id="elm_D15IiTncbGRntHjArIViaw" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_D15IiTncbGRntHjArIViaw"] .zpimage-container figure img { width: 1310px ; height: 786.82px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-roundcorner zpimage-space-none " src="/In%20blog%20image%20NAKED.webp" size="fit" alt="How Naked challenged the insurance industry" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_aTzlEILC6M5H-0TXErGSlw" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:32px;">The Results</span></h2></div>
<div data-element-id="elm_0Zq2olT8CQdHc00Volhf8w" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><h3></h3><span><div><p></p><div><p></p><div><p>Despite all of the barriers to entry, Naked has entered the insurance industry in&nbsp; South Africa and quickly became a trusted, credible and talked about brand. Part of this is thanks to Hellopeter!</p><ul><li>Hellopeter helped Naked gain trust from existing and potential clients</li><li>Naked gained authentic customer insights to improve their offering</li><li>Naked is able to conduct customer research to find out what clients love most about the experience and highlight any recurring issues</li><li>Naked established a strong positive brand presence amongst several other well-known insurers on Hellopeter</li></ul></div><div><p></p></div><p></p></div><p></p></div><strong></strong></span><p></p></div><p></p></div>
</div><div data-element-id="elm_q8r7LRzPQixIYB8tDNaKrA" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p><br/></p></div>
</div></div></div></div></div><div data-element-id="elm_qJg68N3ZLRK5B7a2Ex-Axw" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_FqNn2FGpVlI4JGNtP05kgg" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_mwpqdgbHG6jVvu1Wf38EHg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-6 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_hmczWdnTqKyV7Zl9cKz2Zg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><h6><span style="font-weight:bold;">RELATED ARTICLES</span></h6></div>
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</div></div><div data-element-id="elm_j_smfOin-YTxyLuPK6w4cA" data-element-type="imagetext" class="zpelement zpelem-imagetext "><style> @media (min-width: 992px) { [data-element-id="elm_j_smfOin-YTxyLuPK6w4cA"] .zpimagetext-container figure img { width: 176px !important ; height: 100px !important ; } } </style><div data-size-tablet="" data-size-mobile="" data-align="left" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimagetext-container zpimage-with-text-container zpimage-align-left zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-custom zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
            type:fullscreen,
            theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/files/Blog%20Post%20Assets/Most%20Common%20Black%20Friday%20Complaints%20and%20How%20to%20Solve%20Them/Blog%20Header%20-%20Super%20Communications%20x%20Hellopeter%20Business%20Rev%20-1-.webp" size="custom" data-lightbox="true"/></picture></span></figure><div class="zpimage-text zpimage-text-align-left zpimage-text-align-mobile-left zpimage-text-align-tablet-left " data-editor="true"><h5><span>How Super Communications Got to Rank #1 in 3 Industries on Hellopeter</span></h5></div>
</div></div></div><div data-element-id="elm_vXXQ500ZFan3jRHvti_T4A" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-6 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_vXXQ500ZFan3jRHvti_T4A"].zpelem-col{ margin-block-start:24px; } </style><div data-element-id="elm_ONOqgWyAJGFYJnKlOxUljA" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><h6><span style="font-weight:bold;">UP NEXT</span></h6></div>
</div><div data-element-id="elm_u9llp1sJnYKHeDiuZsDOuQ" data-element-type="divider" class="zpelement zpelem-divider "><style type="text/css"></style><style></style><div class="zpdivider-container zpdivider-line zpdivider-align-center zpdivider-align-mobile-center zpdivider-align-tablet-center zpdivider-width100 zpdivider-line-style-solid "><div class="zpdivider-common"></div>
</div></div><div data-element-id="elm_1tkTlvHAGZBA_U4-EIWRsg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><h4><span style="font-size:32px;">7&nbsp; THINGS CUSTOMERS CHECK ONLINE BEFORE BUYING FROM YOU THIS BLACK FRIDAY</span></h4></div>
</div><div data-element-id="elm_hpFKztEW7GFbWNjDgBl0kg" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_hpFKztEW7GFbWNjDgBl0kg"] .zpimage-container figure img { width: 588px ; height: 330.75px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="left" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-left zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/files/Blog%20Post%20Assets/Most%20Common%20Black%20Friday%20Complaints%20and%20How%20to%20Solve%20Them/Things%20Customers%20Check%20Online%20-3-.webp" size="fit" data-lightbox="true"/></picture></span></figure></div>
</div></div></div></div></div><div data-element-id="elm_qsQWh5TAcB8CYlSYcB1VOw" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_TTFmrqvH2zbsk3Q_TuilEw" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_9hbSUd3qGK6tgbZgh_Vm-A" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_nGKRuNWWO00s3ge2c3TF_A" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p><br/></p></div>
</div><div data-element-id="elm_gc2DUjhxLkKJ6BY1-gq-tg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p><br/></p></div>
</div><div data-element-id="elm_doUvvLt7Mh98GskpWqO8dQ" data-element-type="codeSnippet" class="zpelement zpelem-codesnippet "><div class="zpsnippet-container"><template id="tmpl"><link rel="stylesheet" href="/site/stylesheets/template_theme.min.css"/><style> /* --- YOUR EXISTING CSS --- */ .subscribe_section { text-align: center; padding: 0px 0 80px 0; } .subscribe_section h3 strong { font-weight: 700 !important; } .subscribe_section .form-group { position: relative; margin: 20px auto 0 auto; } .subscribe_section .form-group svg { width: 20px; height: auto; position: absolute; fill: #3483f4; left: 16px; top: 15px; } .subscribe_section .form-group .form-control { height: 50px; padding: 0 20px 0 46px; min-width: 320px; margin-right: 15px; box-shadow: 0 0 30px 0 rgba(0, 0, 0, 0.07); border: 1px solid #b8c4cf; } .subscribe_section .form-group .btn { height: 50px; line-height: 46px; padding: 0; width: 240px; font-size: 18px; transition: all 0.3s ease-out; } .subscribe_section .form-group .btn:hover { border-radius: 40px; } .show_border { padding: 0 0 20px 0; } .show_border .form_wrap { border-bottom: 1px solid #ccc; padding-bottom: 80px; max-width: 700px; margin: 0 auto; } .increase_sales_modal .modal-dialog { max-width: 1200px; vertical-align: middle; } .increase_sales_modal .increase_sales_hedding .close { position: absolute; top: 4px; font-size: 37px; font-weight: 100; color: #878787; cursor: pointer; right: 14px; z-index: 9; } .increase_sales_modal .modal-content { border: 0; border-radius: 0; outline: 0; } .increase_sales_modal .modal-content .form-wrapper-popup { padding: 20px 0; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title { padding-top: 24px; } .increase_sales_modal .trusted-by-title h2 strong { font-weight: 700; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 38px; line-height: 48px; margin-bottom: 10px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title p { font-size: 18px; color: #58595b; font-weight: 400; line-height: 25.2px; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .hs-form-field { margin-bottom: 15px; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .input input { width: 100%; padding: 15px 15px 15px 15px; border: 1px solid #dbdbdb; border-radius: 5px; box-shadow: 0 6px 23px rgba(0, 0, 0, 0.062); line-height: 20.16px; font-size: 14.4px; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .input input.error { border-color: #ff3860 !important; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .input input:focus { border: 1px solid #404040; outline: unset; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private label { display: none; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private ul { padding: 0; margin: 0; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private ul.hs-error-msgs li { list-style: none; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private ul.hs-error-msgs li .hs-error-msg { font-size: 13px; color: #ff4040; font-weight: 500; width: 100%; display: block; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .hs-button { width: 100%; padding: 14px 0 14px 0; background-color: #263583; color: #fff; font-size: 18px; font-weight: 600; border-radius: 5px; } .increase_sales_modal .logo-wrapper { padding: 40px 0 0; } .increase_sales_modal .logo-wrapper .trusted-by-title h2 { font-size: 25px; line-height: 33px; margin-bottom: 50px; text-align: center; } .increase_sales_modal .logo-wrapper .logos-wrapper { display: flex; flex-wrap: wrap; position: relative; padding: 0 20px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup { width: 33.33%; text-align: center; position: relative; min-height: 52px; display: flex; align-items: center; border: 1px solid #eaeaea; border-left: 0; border-right: 0; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a { text-align: center; width: 100%; padding: 22px 30px 22px 30px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a img { max-width: 100%; height: auto; border: 0; -ms-interpolation-mode: bicubic; vertical-align: bottom; } .increase_sales_modal .logo-wrapper .logos-wrapper::before { content: ''; width: 1px; background-color: #eaeaea; height: 108%; position: absolute; left: 200px; right: 0; top: -4%; } .increase_sales_modal .logo-wrapper .logos-wrapper::after { content: ''; width: 1px; background-color: #eaeaea; height: 108%; position: absolute; right: 200px; top: -4%; } .increase_sales_modal .modal-body { padding: 40px; } .increase_sales_modal .modal-body .container { padding: 0; } @media screen and (max-width: 991px) { .subscribe_section { text-align: center; padding: 20px 20px 20px 20px; } .subscribe_section h3 strong { font-weight: 700; } .increase_sales_modal { padding: 0px; } .increase_sales_modal .modal-content .form-wrapper-popup { padding: 40px 20px 30px 20px; } .increase_sales_modal .modal-dialog { max-width: 100%; top: 0; right: 0; margin: 0; width: 100%; } .increase_sales_modal .logo-wrapper .logos-wrapper::before { display: none; } .increase_sales_modal .logo-wrapper .logos-wrapper::after { display: none; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a img { max-width: 85px; height: 50px; object-fit: contain; } .increase_sales_modal .logo-wrapper { padding: 30px 0 0; } .increase_sales_modal .trusted-by-title h2 strong { font-weight: 700; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 26px; line-height: 36px; margin-bottom: 10px; } .increase_sales_modal { padding-right: 0px !important; } .increase_sales_modal .modal-body { padding: 30px 10px 30px 10px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 24px; line-height: 32px; } } @media screen and (max-width: 680px) { .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 30px; line-height: 40px; margin-bottom: 10px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title p br { display: none; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a { text-align: center; width: 100%; padding: 15px 20px 15px 20px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a img { max-width: 100%; height: auto; object-fit: unset; } .increase_sales_modal .increase_sales_hedding .close { right: 15px; font-weight: 400; } .increase_sales_modal .logo-wrapper { padding: 20px 10px 20px; } .subscribe_section { padding: 20px 5px 20px 5px !important; } .subscribe_section .form_wrap h3 { font-size: 22px; line-height: 28px; } .subscribe_section .form-group { width: 100%; } .subscribe_section .form-group .form-control { min-width: 100%; margin-right: 0; } .subscribe_section .form-group .btn { margin-top: 10px; width: 100% !important; font-size: 16px !important; } .subscribe_section .form-group .form-control { padding: 0 15px 0 46px; min-width: 100%; margin-right: 0; } .increase_sales_modal .modal-content .form-wrapper-popup .logo_img img { width: 140px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title p { font-size: 14px; line-height: 24px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup { width: 50%; } } /* --- REQUIRED FIXES FOR SHADOW DOM --- */ /* 1. Manually handle the display when 'show' class is added */ .modal.show { display: block !important; padding-right: 17px; overflow-x: hidden; overflow-y: auto; background: rgba(0, 0, 0, 0.5); /* Dim background here instead of separate backdrop if simpler */ } /* 2. Optional: Custom backdrop styles if you want a separate backdrop div */ .custom-backdrop { display: none; position: fixed; top: 0; left: 0; width: 100vw; height: 100vh; background-color: #000; z-index: 1040; opacity: 0; transition: opacity 0.15s linear; } .custom-backdrop.show { display: block; opacity: 0.5; } .increase_sales_modal #formThankYou { font-size: 0.9rem !important; display: none; } </style><div class="subscribe_section"><div class="container"><div class="form_wrap"><h3>Find out how we can <strong> help your business grow.</strong></h3><div class="form-inline"><div class="form-group"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path
								d="M64 96c-17.7 0-32 14.3-32 32v39.9L227.6 311.3c16.9 12.4 39.9 12.4 56.8 0L480 167.9V128c0-17.7-14.3-32-32-32H64zM32 207.6V384c0 17.7 14.3 32 32 32H448c17.7 0 32-14.3 32-32V207.6L303.3 337.1c-28.2 20.6-66.5 20.6-94.6 0L32 207.6zM0 128C0 92.7 28.7 64 64 64H448c35.3 0 64 28.7 64 64V384c0 35.3-28.7 64-64 64H64c-35.3 0-64-28.7-64-64V128z"/></svg><input class="form-control" type="email" placeholder="Enter your email"/><a class="btn btn-primary increase_sales_link" id="open-btn" href="#">REQUEST DEMO</a></div>
</div></div></div></div><div id="custom-backdrop" class="custom-backdrop"></div><div class="modal fade increase_sales_modal" id="popup-content" tabindex="-1" role="dialog" aria-labelledby="increase_sales" aria-hidden="true"><div class="modal-dialog" role="document"><div class="modal-content"><div class="modal-body"><div class="container"><div class="row"><div class="increase_sales_hedding"><h5 class="close close_btn" id="close-btn" aria-label="Close"><span aria-hidden="true">&times;</span></h5></div>
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<div class="trusted-by-title"><h2>Does Your Business <strong>Want to Increase Sales?</strong></h2><p> Schedule a call with one of our brand strategists to find out how your business can attract customers more easily. </p></div>
<div><span
											id="hs_cos_wrapper_widget_1673108372988_"
											class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_form" data-hs-cos-general-type="widget" data-hs-cos-type="form"><h3
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												class="hs_cos_wrapper form-title" data-hs-cos-general-type="widget_field" data-hs-cos-type="text"></h3><div id="hs_form_target_form_977934025"><p id="formThankYou">Thanks for submitting the form.</p><form
													class="hs-form-private"
													action="https://forms.zohopublic.com/hellopetercom1/form/RequestDemo1/formperma/dq3HaBKc28K7OX2DgEnyGDe6DcQv1dr8xPnvfvJeoE4/htmlRecords/submit"
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												><input type="hidden" name="zf_referrer_name" value=""/><!-- To Track referrals , place the referrer name within the " " in the above hidden input field --><input type="hidden" name="zf_redirect_url" value=""/><!-- To redirect to a specific page after record submission , place the respective url within the " " in the above hidden input field --><input type="hidden" name="zc_gad" value=""/><!-- If GCLID is enabled in Zoho CRM Integration, click details of AdWords Ads will be pushed to Zoho CRM --><div class="zf-templateWrapper"><div class="zf-subContWrap zf-topAlign"><ul><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
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																				fieldType="1"
																				placeholder="First name"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
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<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
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																				fieldType="1"
																				placeholder="Last name"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine1_error" class="hs-error-msg hs-main-font-element">Invalid value</label
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<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="SingleLine2"
																				checktype="c1"
																				value=""
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																				fieldType="1"
																				placeholder="Business name"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine2_error" class="hs-error-msg hs-main-font-element">Invalid value</label
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<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
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																				value=""
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																					style="display: none" id="SingleLine3_error" class="hs-error-msg hs-main-font-element">Invalid value</label
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<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
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																				name="Email"
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																				value=""
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																				placeholder="Email address"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="Email_error" class="hs-error-msg hs-main-font-element">Invalid value</label
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<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf- zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv zf-phonefld"><div class="zf-phwrapper zf-phNumber"><span class="input"><input
																					type="text"
																					compname="PhoneNumber"
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																					placeholder="Phone number"/><label>Number</label></span><div class="zf-clearBoth"></div>
</div><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="PhoneNumber_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div></ul></div><input type="submit" class="hs-button" value="REQUEST DEMO"/></div>
</form></div></span></div></div></div><div class="col-lg-6"><div class="logo-wrapper"><div class="trusted-by-title"><h2><strong>15,000 businesses</strong> of all sizes trust Hellopeter</h2></div>
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</div></div></div></div></div></div></div></div></div></template><script>
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			zf_ValidatePhone(inpElem) {
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				const ZFPhoneRegex = {
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			// --- UTILS (Cookies/Regex) ---

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					];
				}
				return [];
			}
		}
	);
</script><custom-dialog/></div>
</div></div></div></div></div></div> ]]></content:encoded><pubDate>Mon, 29 Dec 2025 14:10:11 +0000</pubDate></item><item><title><![CDATA[How O-YES Properties rose to number one]]></title><link>https://biz.hellopeter.com/blogs/post/how-o-yes-properties-rose-to-number-one</link><description><![CDATA[<img align="left" hspace="5" src="https://biz.hellopeter.com/files/Blog Post Assets/Most Common Black Friday Complaints and How to Solve Them/Header-1.webp"/>This blog explains how businesses can use customer reviews and feedback to identify service gaps, improve customer experience, and strengthen brand reputation by engaging proactively and responding transparently to customer concerns.]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_jDIYiK19RSmshpQz8tnJfQ" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_b3l9qUUG6lRqhIeVIh_OJQ" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_9ZWFZ4OYS82jfKyrDdfNUw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_shbQ7imm4SZYc2w_Br4VeA" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_shbQ7imm4SZYc2w_Br4VeA"] .zpimage-container figure img { width: 948px !important ; height: 533px !important ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-original zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-roundcorner zpimage-space-none " src="/Header-1.webp" size="original" alt="How O-YES Properties rose to number one" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_EmDAgpv4g5GspryunbzVWg" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_EmDAgpv4g5GspryunbzVWg"] .zpimage-container figure img { width: 77px !important ; height: 77px !important ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-original zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/Artboard%202.png" size="original" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_v2nZautHiwqt3Oj6IqKnWg" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h4
 class="zpheading zpheading-style-none zpheading-align-center zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true">Hellopeter</h4></div>
</div></div></div></div><div data-element-id="elm_m2yycdIp_F6ugbJKzIseSQ" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_1SwZhfcK6RHyIMIGRoPUDw" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_vCL-8EzQbZfUz-KiTy-pjw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_vCL-8EzQbZfUz-KiTy-pjw"].zpelem-col{ margin-block-start:-32px; } </style><div data-element-id="elm_-J3gQpI2xDwNhwIbDniKaA" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span><span><span><strong><span><strong>The Company</strong></span></strong></span></span></span></h3></div>
<div data-element-id="elm_DX4toXdvp2AEaLVvAygybw" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p><span></span></p><div><p></p><div><p></p><span><span><span><div><p><a href="https://www.hostafrica.co.za/"></a></p><div><p><span>We’re a family-run, future-focused business, coming out of 17 successful years of running two Real Estate Franchised offices. We care about our agents and our clients, and view them as our extended family.&nbsp;</span></p><img src="/Mon%20Dec%2029%202025-5.png"/><p><span>Our aim is to build long-lasting property relationships with every one of them.</span></p></div><p></p></div></span></span></span><p></p></div><div><blockquote><p style="text-align:left;"><em></em></p></blockquote></div></div><blockquote><p><em></em></p></blockquote></div><blockquote><p><em></em></p></blockquote></div><p></p></div>
</div><div data-element-id="elm_N2xRc29UpUCP0141fQ4Haw" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:32px;"><strong>The Challenge</strong></span></h2></div>
<div data-element-id="elm_NfxWLJcSJsu7o6k4cC0KZg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p><span></span></p><div><p></p><span><div><p></p><div><p>Our main challenge was to turn what most people perceive as a negative into a positive. O-YES Properties has always pushed our agents to deliver the best customer service they can. We’ve received many testimonials over the years from clients raving about the service they’ve received from our agents and staff. We wondered how we could get this message out into the marketplace other than our own website and Facebook page.</p><p><br/></p><p><span>The thought process was that most people perceive Hellopeter to be a negative platform, but what if we could be the best ranked Real Estate Agency on Hellopeter? This would show the service we’re delivering is actually being recognised on an independent forum.&nbsp;</span></p><p><span><br/></span></p><blockquote><span><em><span>Most South Africans are aware of and know of Hellopeter, so to be able to have good reviews on a site like this shows that we are bucking the trend of most Real Estate agencies.</span></em></span></blockquote></div><p></p></div></span><p></p></div><p></p></div>
</div><div data-element-id="elm_i898HuxjctWK6GYNlS0Wpg" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:32px;">The Solution</span></h2></div>
<div data-element-id="elm_itpNCoif8jBuL3WGMm4bag" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p></p><div><p></p><div><p>We continued to ask our clients for their feedback and continued to reward our agents who were delivering excellent customer service. We‘ve always been a driven and future-focused company and knew this was a long term goal. This was part of our culture and strategy and if we could deliver this level of service, our clients would tell others, and our brand and our agent's business will grow.&nbsp;</p><p><br/></p><p>The Hellopeter Platform gives you access to work with your clients easily, to ask for feedback and due to its established brand, clients are happy and willing to respond. The system is simple to use, and the custom fields allow you to personalise your business page to your brand.</p></div><blockquote><p><span><em></em></span></p></blockquote></div><p></p></div><blockquote><p></p></blockquote></div><p></p></div>
</div><div data-element-id="elm_D15IiTncbGRntHjArIViaw" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_D15IiTncbGRntHjArIViaw"] .zpimage-container figure img { width: 1310px ; height: 786.82px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-roundcorner zpimage-space-none " src="/o-yes%20properties%20blog_image-07-07.png" size="fit" alt="How O-YES Properties rose to number one" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_aTzlEILC6M5H-0TXErGSlw" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:32px;">The Results</span></h2></div>
<div data-element-id="elm_0Zq2olT8CQdHc00Volhf8w" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><h3></h3><span><div><p></p><div><p>We saw ourselves climbing up the rankings in Hellopeter fast, and in May 2020 we moved to the #1 Ranked agency in the Real Estate sector on Hellopeter!</p><p>&nbsp; <br/></p><div><p>This was a fabulous achievement for us all, and during lockdown it was the perfect timing to give all of our agents and staff a well-earned boost and a positive story amongst all of the negative news around the COVID-19 Pandemic.</p><p><br/></p><p>We’ve continued our strategy and our agents are able to prove to their future clients the service they advertise is of a high standard, by directing people to check them out on Hellopeter to see the independent client reviews.&nbsp;</p><p><br/></p><p>From a company point of view, we’re able to harness this achievement in social media marketing campaigns, on our website and in e-mail campaigns. We’ve seen a marked change via Google Analytics on how people are finding our brand and business.&nbsp;</p><p><br/></p><p>The culture in our business continues to thrive and our agents are holding themselves accountable to always deliver their best and uphold our O-YES brand and achievement.</p></div><p></p></div><p></p></div><strong></strong></span><p></p></div><p></p></div>
</div><div data-element-id="elm_q8r7LRzPQixIYB8tDNaKrA" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p><br/></p></div>
</div></div></div></div></div><div data-element-id="elm_qJg68N3ZLRK5B7a2Ex-Axw" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_FqNn2FGpVlI4JGNtP05kgg" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_mwpqdgbHG6jVvu1Wf38EHg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-6 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_hmczWdnTqKyV7Zl9cKz2Zg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><h6><span style="font-weight:bold;">RELATED ARTICLES</span></h6></div>
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</div></div></div><div data-element-id="elm_vXXQ500ZFan3jRHvti_T4A" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-6 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_vXXQ500ZFan3jRHvti_T4A"].zpelem-col{ margin-block-start:24px; } </style><div data-element-id="elm_ONOqgWyAJGFYJnKlOxUljA" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><h6><span style="font-weight:bold;">UP NEXT</span></h6></div>
</div><div data-element-id="elm_u9llp1sJnYKHeDiuZsDOuQ" data-element-type="divider" class="zpelement zpelem-divider "><style type="text/css"></style><style></style><div class="zpdivider-container zpdivider-line zpdivider-align-center zpdivider-align-mobile-center zpdivider-align-tablet-center zpdivider-width100 zpdivider-line-style-solid "><div class="zpdivider-common"></div>
</div></div><div data-element-id="elm_1tkTlvHAGZBA_U4-EIWRsg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><h4><span style="font-size:32px;">7&nbsp; THINGS CUSTOMERS CHECK ONLINE BEFORE BUYING FROM YOU THIS BLACK FRIDAY</span></h4></div>
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                type:fullscreen,
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</div></div></div></div></div><div data-element-id="elm_qsQWh5TAcB8CYlSYcB1VOw" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_TTFmrqvH2zbsk3Q_TuilEw" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_9hbSUd3qGK6tgbZgh_Vm-A" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_nGKRuNWWO00s3ge2c3TF_A" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p><br/></p></div>
</div><div data-element-id="elm_gc2DUjhxLkKJ6BY1-gq-tg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p><br/></p></div>
</div><div data-element-id="elm_doUvvLt7Mh98GskpWqO8dQ" data-element-type="codeSnippet" class="zpelement zpelem-codesnippet "><div class="zpsnippet-container"><template id="tmpl"><link rel="stylesheet" href="/site/stylesheets/template_theme.min.css"/><style> /* --- YOUR EXISTING CSS --- */ .subscribe_section { text-align: center; padding: 0px 0 80px 0; } .subscribe_section h3 strong { font-weight: 700 !important; } .subscribe_section .form-group { position: relative; margin: 20px auto 0 auto; } .subscribe_section .form-group svg { width: 20px; height: auto; position: absolute; fill: #3483f4; left: 16px; top: 15px; } .subscribe_section .form-group .form-control { height: 50px; padding: 0 20px 0 46px; min-width: 320px; margin-right: 15px; box-shadow: 0 0 30px 0 rgba(0, 0, 0, 0.07); border: 1px solid #b8c4cf; } .subscribe_section .form-group .btn { height: 50px; line-height: 46px; padding: 0; width: 240px; font-size: 18px; transition: all 0.3s ease-out; } .subscribe_section .form-group .btn:hover { border-radius: 40px; } .show_border { padding: 0 0 20px 0; } .show_border .form_wrap { border-bottom: 1px solid #ccc; padding-bottom: 80px; max-width: 700px; margin: 0 auto; } .increase_sales_modal .modal-dialog { max-width: 1200px; vertical-align: middle; } .increase_sales_modal .increase_sales_hedding .close { position: absolute; top: 4px; font-size: 37px; font-weight: 100; color: #878787; cursor: pointer; right: 14px; z-index: 9; } .increase_sales_modal .modal-content { border: 0; border-radius: 0; outline: 0; } .increase_sales_modal .modal-content .form-wrapper-popup { padding: 20px 0; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title { padding-top: 24px; } .increase_sales_modal .trusted-by-title h2 strong { font-weight: 700; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 38px; line-height: 48px; margin-bottom: 10px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title p { font-size: 18px; color: #58595b; font-weight: 400; line-height: 25.2px; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .hs-form-field { margin-bottom: 15px; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .input input { width: 100%; padding: 15px 15px 15px 15px; border: 1px solid #dbdbdb; border-radius: 5px; box-shadow: 0 6px 23px rgba(0, 0, 0, 0.062); line-height: 20.16px; font-size: 14.4px; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .input input.error { border-color: #ff3860 !important; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .input input:focus { border: 1px solid #404040; outline: unset; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private label { display: none; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private ul { padding: 0; margin: 0; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private ul.hs-error-msgs li { list-style: none; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private ul.hs-error-msgs li .hs-error-msg { font-size: 13px; color: #ff4040; font-weight: 500; width: 100%; display: block; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .hs-button { width: 100%; padding: 14px 0 14px 0; background-color: #263583; color: #fff; font-size: 18px; font-weight: 600; border-radius: 5px; } .increase_sales_modal .logo-wrapper { padding: 40px 0 0; } .increase_sales_modal .logo-wrapper .trusted-by-title h2 { font-size: 25px; line-height: 33px; margin-bottom: 50px; text-align: center; } .increase_sales_modal .logo-wrapper .logos-wrapper { display: flex; flex-wrap: wrap; position: relative; padding: 0 20px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup { width: 33.33%; text-align: center; position: relative; min-height: 52px; display: flex; align-items: center; border: 1px solid #eaeaea; border-left: 0; border-right: 0; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a { text-align: center; width: 100%; padding: 22px 30px 22px 30px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a img { max-width: 100%; height: auto; border: 0; -ms-interpolation-mode: bicubic; vertical-align: bottom; } .increase_sales_modal .logo-wrapper .logos-wrapper::before { content: ''; width: 1px; background-color: #eaeaea; height: 108%; position: absolute; left: 200px; right: 0; top: -4%; } .increase_sales_modal .logo-wrapper .logos-wrapper::after { content: ''; width: 1px; background-color: #eaeaea; height: 108%; position: absolute; right: 200px; top: -4%; } .increase_sales_modal .modal-body { padding: 40px; } .increase_sales_modal .modal-body .container { padding: 0; } @media screen and (max-width: 991px) { .subscribe_section { text-align: center; padding: 20px 20px 20px 20px; } .subscribe_section h3 strong { font-weight: 700; } .increase_sales_modal { padding: 0px; } .increase_sales_modal .modal-content .form-wrapper-popup { padding: 40px 20px 30px 20px; } .increase_sales_modal .modal-dialog { max-width: 100%; top: 0; right: 0; margin: 0; width: 100%; } .increase_sales_modal .logo-wrapper .logos-wrapper::before { display: none; } .increase_sales_modal .logo-wrapper .logos-wrapper::after { display: none; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a img { max-width: 85px; height: 50px; object-fit: contain; } .increase_sales_modal .logo-wrapper { padding: 30px 0 0; } .increase_sales_modal .trusted-by-title h2 strong { font-weight: 700; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 26px; line-height: 36px; margin-bottom: 10px; } .increase_sales_modal { padding-right: 0px !important; } .increase_sales_modal .modal-body { padding: 30px 10px 30px 10px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 24px; line-height: 32px; } } @media screen and (max-width: 680px) { .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 30px; line-height: 40px; margin-bottom: 10px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title p br { display: none; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a { text-align: center; width: 100%; padding: 15px 20px 15px 20px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a img { max-width: 100%; height: auto; object-fit: unset; } .increase_sales_modal .increase_sales_hedding .close { right: 15px; font-weight: 400; } .increase_sales_modal .logo-wrapper { padding: 20px 10px 20px; } .subscribe_section { padding: 20px 5px 20px 5px !important; } .subscribe_section .form_wrap h3 { font-size: 22px; line-height: 28px; } .subscribe_section .form-group { width: 100%; } .subscribe_section .form-group .form-control { min-width: 100%; margin-right: 0; } .subscribe_section .form-group .btn { margin-top: 10px; width: 100% !important; font-size: 16px !important; } .subscribe_section .form-group .form-control { padding: 0 15px 0 46px; min-width: 100%; margin-right: 0; } .increase_sales_modal .modal-content .form-wrapper-popup .logo_img img { width: 140px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title p { font-size: 14px; line-height: 24px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup { width: 50%; } } /* --- REQUIRED FIXES FOR SHADOW DOM --- */ /* 1. Manually handle the display when 'show' class is added */ .modal.show { display: block !important; padding-right: 17px; overflow-x: hidden; overflow-y: auto; background: rgba(0, 0, 0, 0.5); /* Dim background here instead of separate backdrop if simpler */ } /* 2. Optional: Custom backdrop styles if you want a separate backdrop div */ .custom-backdrop { display: none; position: fixed; top: 0; left: 0; width: 100vw; height: 100vh; background-color: #000; z-index: 1040; opacity: 0; transition: opacity 0.15s linear; } .custom-backdrop.show { display: block; opacity: 0.5; } .increase_sales_modal #formThankYou { font-size: 0.9rem !important; display: none; } </style><div class="subscribe_section"><div class="container"><div class="form_wrap"><h3>Find out how we can <strong> help your business grow.</strong></h3><div class="form-inline"><div class="form-group"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path
								d="M64 96c-17.7 0-32 14.3-32 32v39.9L227.6 311.3c16.9 12.4 39.9 12.4 56.8 0L480 167.9V128c0-17.7-14.3-32-32-32H64zM32 207.6V384c0 17.7 14.3 32 32 32H448c17.7 0 32-14.3 32-32V207.6L303.3 337.1c-28.2 20.6-66.5 20.6-94.6 0L32 207.6zM0 128C0 92.7 28.7 64 64 64H448c35.3 0 64 28.7 64 64V384c0 35.3-28.7 64-64 64H64c-35.3 0-64-28.7-64-64V128z"/></svg><input class="form-control" type="email" placeholder="Enter your email"/><a class="btn btn-primary increase_sales_link" id="open-btn" href="#">REQUEST DEMO</a></div>
</div></div></div></div><div id="custom-backdrop" class="custom-backdrop"></div><div class="modal fade increase_sales_modal" id="popup-content" tabindex="-1" role="dialog" aria-labelledby="increase_sales" aria-hidden="true"><div class="modal-dialog" role="document"><div class="modal-content"><div class="modal-body"><div class="container"><div class="row"><div class="increase_sales_hedding"><h5 class="close close_btn" id="close-btn" aria-label="Close"><span aria-hidden="true">&times;</span></h5></div>
<div class="col-lg-6"><div class="form-wrapper-popup"><div class="logo_img"><img src="/site/img/logo%20-1-.svg" alt="logo"/></div>
<div class="trusted-by-title"><h2>Does Your Business <strong>Want to Increase Sales?</strong></h2><p> Schedule a call with one of our brand strategists to find out how your business can attract customers more easily. </p></div>
<div><span
											id="hs_cos_wrapper_widget_1673108372988_"
											class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_form" data-hs-cos-general-type="widget" data-hs-cos-type="form"><h3
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												class="hs_cos_wrapper form-title" data-hs-cos-general-type="widget_field" data-hs-cos-type="text"></h3><div id="hs_form_target_form_977934025"><p id="formThankYou">Thanks for submitting the form.</p><form
													class="hs-form-private"
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<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
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																				maxlength="255"
																				fieldType="1"
																				placeholder="Business name"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine2_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="SingleLine3"
																				checktype="c1"
																				value=""
																				maxlength="255"
																				fieldType="1"
																				placeholder="Job title"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine3_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="Email"
																				checktype="c5"
																				value=""
																				maxlength="255"
																				fieldType="9"
																				placeholder="Email address"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="Email_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf- zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv zf-phonefld"><div class="zf-phwrapper zf-phNumber"><span class="input"><input
																					type="text"
																					compname="PhoneNumber"
																					name="PhoneNumber_countrycode"
																					maxlength="20"
																					checktype="c7"
																					value=""
																					phoneFormat="1"
																					isCountryCodeEnabled="false"
																					fieldType="11"
																					id="international_PhoneNumber_countrycode"
																					valType="number"
																					phoneFormatType="2"
																					placeholder="Phone number"/><label>Number</label></span><div class="zf-clearBoth"></div>
</div><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="PhoneNumber_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div></ul></div><input type="submit" class="hs-button" value="REQUEST DEMO"/></div>
</form></div></span></div></div></div><div class="col-lg-6"><div class="logo-wrapper"><div class="trusted-by-title"><h2><strong>15,000 businesses</strong> of all sizes trust Hellopeter</h2></div>
<div class="logos-wrapper"><div class="logo-box-popup"><a><img src="/site/img/Image%20385.webp" alt="Image 385"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/lodmutual.png" alt="lodmutual"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/FNB-Logo.png" alt="FNB-Logo"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/miway-logo.png" alt="miway-logo"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Image%20387.webp" alt="Image 387"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/pick-n-play-2x.png" alt="pick-n-play@2x"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/ikhokha_logo_small.jpg" alt="ikhokha_logo_small"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Image%20390.png" alt="Image 390"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/execumove_logo_trans-logo.png" alt="execumove_logo_trans-logo"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/1280px-Coca-Cola_logo.svg.png" alt="1280px-Coca-Cola_logo.svg"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/affinity%20health.png" alt="affinity health"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Howler-Logo-Gradient-2.png" alt="Howler-Logo-Gradient-2"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/logo_yoco-2x.webp" alt="logo_yoco@2x"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/fancycars.png" alt="fancycars"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/outsurance%20-1-.png" alt="outsurance (1)"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/hostafrica-logo.png" alt="hostafrica-logo"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/pineapple-logo-smaller.png" alt="pineapple-logo-smaller"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/naked-insurance-logo-small.jpg" alt="naked-insurance-logo-small"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/national%20debt%20advisors.png" alt="national debt advisors"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Isabella-Garcia.png" alt="Isabella-Garcia"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Drone-world-logo.jpg" alt="Drone-world-logo"/></a></div>
</div></div></div></div></div></div></div></div></div></template><script>
	customElements.define(
		'custom-dialog',
		class extends HTMLElement {
			constructor() {
				super();
				// --- CONSTANTS ---
				this.PARAM_NAME = 'reqDemoSuccess';
				this.COOKIE_NAME = 'reqDemoSubmitted';
				this.zf_MandArray = ['SingleLine', 'SingleLine1', 'SingleLine2', 'SingleLine3', 'Email', 'PhoneNumber_countrycode'];
				this.zf_FieldArray = ['SingleLine', 'SingleLine1', 'SingleLine2', 'SingleLine3', 'Email', 'PhoneNumber_countrycode'];

				// Regex Setup
				const regexArray = this.zf_SetDateAndMonthRegexBasedOnDateFormate('dd-MMM-yyyy');
				this.zf_DateRegex = new RegExp(regexArray[0]);
				this.zf_MonthYearRegex = new RegExp(regexArray[1]);
			}

			connectedCallback() {
				const shadow = this.attachShadow({ mode: 'open' });
				shadow.appendChild(tmpl.content.cloneNode(true));
				this.shadow = shadow; // Store reference for methods to use

				// 1. Logic: URL Params & Cookies (Replaces $(document).ready)
				this.checkUrlAndCookies();

				// 2. Logic: Modal Open/Close
				this.setupModalEvents();

				// 3. Logic: Form Submission
				const form = shadow.getElementById('zohoForm');
				if (form) {
					form.addEventListener('submit', (e) => {
						// 1. Validation Logic
						if (!this.zf_ValidateAndSubmit()) {
							// If invalid, STOP everything.
							e.preventDefault();
						} else {
							// 2. If valid, do NOTHING here.
							// Let the browser proceed with the standard form submission
							// to the 'action' URL you just added.
							console.log('Valid. Submitting to Zoho...');
						}
					});
				}
			}

			// --- HELPER METHODS ---

			setupModalEvents() {
				const openBtn = this.shadow.getElementById('open-btn');
				const closeBtn = this.shadow.getElementById('close-btn');
				const modal = this.shadow.getElementById('popup-content');
				const backdrop = this.shadow.getElementById('custom-backdrop');

				const toggle = (show) => {
					const action = show ? 'add' : 'remove';
					modal.classList[action]('show');
					backdrop.classList[action]('show');
					document.body.style.overflow = show ? 'hidden' : '';
				};

				if (openBtn)
					openBtn.addEventListener('click', (e) => {
						e.preventDefault();
						toggle(true);
					});
				if (closeBtn) closeBtn.addEventListener('click', () => toggle(false));

				// Auto-open if success param was found (handled in checkUrlAndCookies)
				this.openModal = () => toggle(true);
			}

			checkUrlAndCookies() {
				const currentUrl = new URL(window.location.href);
				const hasParam = currentUrl.searchParams.has(this.PARAM_NAME);
				const hasCookie = this.getCookie(this.COOKIE_NAME);

				const form = this.shadow.getElementById('zohoForm');
				const thankYouContainer = this.shadow.getElementById('formThankYou');

				if (hasParam && hasCookie) {
					if (form) form.style.display = 'none';
					if (thankYouContainer) thankYouContainer.style.display = 'block';
					// Delay slightly to ensure DOM is ready
					setTimeout(() => this.openModal(), 100);
				}

				if (hasParam) {
					currentUrl.searchParams.delete(this.PARAM_NAME);
					window.history.replaceState(null, null, currentUrl);
				}

				if (hasCookie) {
					this.deleteCookie(this.COOKIE_NAME);
				}
			}

			// --- VALIDATION LOGIC (Refactored for Shadow DOM) ---

			zf_ValidateAndSubmit() {
				if (this.zf_CheckMandatory()) {
					if (this.zf_ValidCheck()) {
						// Validation passed - Logic for success
						const currentUrl = new URL(window.location.href);
						currentUrl.searchParams.append(this.PARAM_NAME, 'true');

						const redirectInput = this.shadow.querySelector('input[name="zf_redirect_url"]');
						if (redirectInput) redirectInput.value = currentUrl.toString();

						this.setCookie(this.COOKIE_NAME, 'true', 5);
						return true;
					}
				}
				return false;
			}

			zf_CheckMandatory() {
				for (let i = 0; i < this.zf_MandArray.length; i++) {
					const name = this.zf_MandArray[i];
					// CRITICAL: Look in Shadow DOM
					const fieldObj = this.shadow.querySelector(`[name="${name}"]`);

					if (fieldObj) {
						if (fieldObj.tagName === 'SELECT') {
							if (fieldObj.value === '-Select-') {
								fieldObj.focus();
								this.zf_ShowErrorMsg(name);
								return false;
							}
						} else if (fieldObj.type === 'checkbox' || fieldObj.type === 'radio') {
							// Checkbox logic omitted for brevity but follows same pattern
						} else {
							// Text inputs
							if (fieldObj.value.trim().length === 0) {
								fieldObj.focus();
								this.zf_ShowErrorMsg(name);
								return false;
							}
						}
					}
				}
				return true;
			}

			zf_ValidCheck() {
				let isValid = true;
				for (let ind = 0; ind < this.zf_FieldArray.length; ind++) {
					const name = this.zf_FieldArray[ind];
					const fieldObj = this.shadow.querySelector(`[name="${name}"]`);

					if (fieldObj) {
						const checkType = fieldObj.getAttribute('checktype');

						if (checkType === 'c5') {
							// Email
							if (!this.zf_ValidateEmailID(fieldObj)) {
								this.zf_ShowErrorMsg(name);
								isValid = false;
								return false; // Fail fast
							}
						} else if (checkType === 'c7') {
							// Phone
							if (!this.zf_ValidatePhone(fieldObj)) {
								this.zf_ShowErrorMsg(name);
								isValid = false;
								return false;
							}
						}
						// Add other types (c2, c3, c4...) here as needed
					}
				}
				return isValid;
			}

			zf_ShowErrorMsg(uniqName) {
				// Hide all errors first
				this.zf_FieldArray.forEach((name) => {
					const err = this.shadow.getElementById(name + '_error');
					if (err) err.style.display = 'none';
				});
				// Show specific error
				const targetErr = this.shadow.getElementById(uniqName + '_error');
				if (targetErr) targetErr.style.display = 'block';
			}

			zf_ValidateEmailID(elem) {
				const emailValue = elem.value;
				if (!emailValue) return true;
				const emailExp = /^[\w]([\w\-.+&'/]*)@([a-zA-Z0-9]([a-zA-Z0-9-]{0,61}[a-zA-Z0-9])?\.)+[a-zA-Z]{2,22}$/;
				return emailExp.test(emailValue.trim());
			}

			zf_ValidatePhone(inpElem) {
				// Simplified Phone Regex Logic from your script
				const ZFPhoneRegex = {
					PHONE_INTE_ALL_REG: /^[+]{0,1}[()0-9-. ]+$/,
					PHONE_CONT_CODE_REG: /^[+][0-9]{1,4}$/,
				};
				const fieldInpVal = inpElem.value.trim();
				if (!fieldInpVal) return true;

				// Logic matching your script's phoneFormat=1
				// (Assumed standard config)
				return ZFPhoneRegex.PHONE_INTE_ALL_REG.test(fieldInpVal);
			}

			// --- UTILS (Cookies/Regex) ---

			setCookie(name, value, minutes) {
				let date = new Date();
				date.setTime(date.getTime() + minutes * 60 * 1000);
				let expires = '; expires=' + date.toUTCString();
				document.cookie = name + '=' + (encodeURIComponent(value) || '') + expires + '; path=/';
			}

			getCookie(name) {
				var value = '; ' + document.cookie;
				var parts = value.split('; ' + name + '=');
				if (parts.length === 2) return parts.pop().split(';').shift();
				return null;
			}

			deleteCookie(name) {
				document.cookie = name + '=; expires=Thu, 01 Jan 1970 00:00:00 UTC; path=/;';
			}

			zf_SetDateAndMonthRegexBasedOnDateFormate(dateFormat) {
				// Your original huge regex logic condensed
				if (dateFormat === 'dd-MMM-yyyy') {
					return [
						'^(([0][1-9])|([1-2][0-9])|([3][0-1]))[-](Jan|Feb|Mar|Apr|May|Jun|Jul|Aug|Sep|Oct|Nov|Dec|JAN|FEB|MAR|APR|MAY|JUN|JUL|AUG|SEP|OCT|NOV|DEC)[-](?:(?:19|20)[0-9]{2})$',
						'^(Jan|Feb|Mar|Apr|May|Jun|Jul|Aug|Sep|Oct|Nov|Dec|JAN|FEB|MAR|APR|MAY|JUN|JUL|AUG|SEP|OCT|NOV|DEC)[-](?:(?:19|20)[0-9]{2})$',
					];
				}
				return [];
			}
		}
	);
</script><custom-dialog/></div>
</div></div></div></div></div></div> ]]></content:encoded><pubDate>Mon, 29 Dec 2025 14:05:01 +0000</pubDate></item><item><title><![CDATA[How HOSTAFRICA earned their number one spot in the ISP industry]]></title><link>https://biz.hellopeter.com/blogs/post/how-hostafrica-earned-their-number-one-spot-in-the-isp-industry</link><description><![CDATA[<img align="left" hspace="5" src="https://biz.hellopeter.com/files/Blog Post Assets/Most Common Black Friday Complaints and How to Solve Them/HOSTAFRICA HEADER.webp"/>This blog explores how businesses can use customer reviews and feedback to improve customer experience, strengthen brand reputation, and build trust by responding consistently and transparently to customer concerns.]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_jDIYiK19RSmshpQz8tnJfQ" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_b3l9qUUG6lRqhIeVIh_OJQ" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_9ZWFZ4OYS82jfKyrDdfNUw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_shbQ7imm4SZYc2w_Br4VeA" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_shbQ7imm4SZYc2w_Br4VeA"] .zpimage-container figure img { width: 1310px ; height: 736.88px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-roundcorner zpimage-space-none " src="/HOSTAFRICA%20HEADER.webp" size="fit" alt="How HOSTAFRICA earned their number one spot in the ISP industry" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_EmDAgpv4g5GspryunbzVWg" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_EmDAgpv4g5GspryunbzVWg"] .zpimage-container figure img { width: 77px !important ; height: 77px !important ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-original zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/Artboard%202.png" size="original" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_v2nZautHiwqt3Oj6IqKnWg" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h4
 class="zpheading zpheading-style-none zpheading-align-center zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true">Hellopeter</h4></div>
</div></div></div></div><div data-element-id="elm_m2yycdIp_F6ugbJKzIseSQ" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_1SwZhfcK6RHyIMIGRoPUDw" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_vCL-8EzQbZfUz-KiTy-pjw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_vCL-8EzQbZfUz-KiTy-pjw"].zpelem-col{ margin-block-start:-32px; } </style><div data-element-id="elm_-J3gQpI2xDwNhwIbDniKaA" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span><span><span><strong><span><strong>The Company</strong></span></strong></span></span></span></h3></div>
<div data-element-id="elm_DX4toXdvp2AEaLVvAygybw" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p><span></span></p><div><p></p><div><p></p><span><span><span><div><p><a href="https://www.hostafrica.co.za/">HOSTAFRICA</a> was founded with the purpose of providing South Africans with top-quality cloud solutions and web hosting services. Too often South African companies amass customers and neglect to care for them once payment is received.&nbsp;</p><img src="/Mon%20Dec%2029%202025-4.png"/><p>We decided to be the hosting company to provide our customers with world-class support. We at HOSTAFRICA know we provide the best service in South Africa, and our customers know it too. However, if a company’s public reputation doesn’t emanate that, it may as well not be true. Their online presence and brand reputation are vital.</p></div></span></span></span><p></p></div><div><blockquote><p style="text-align:left;"><em></em></p></blockquote></div></div><blockquote><p><em></em></p></blockquote></div><blockquote><p><em></em></p></blockquote></div><p></p></div>
</div><div data-element-id="elm_N2xRc29UpUCP0141fQ4Haw" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:32px;"><strong>The Challenge</strong></span></h2></div>
<div data-element-id="elm_NfxWLJcSJsu7o6k4cC0KZg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p><span></span></p><div><p></p><span><div><p>We’re a small company and didn’t have the resources to spend on costly advertising to pay for a trustworthy reputation. Instead, we needed to utilise that which we already invest time, money and effort into daily: <strong>providing outstanding service</strong>.&nbsp;</p><p><br/></p><p>If we could let our excellent performance speak for itself and our customers spread the word, then we could get the exposure we needed to reach potential customers.</p></div></span><p></p></div><p></p></div>
</div><div data-element-id="elm_i898HuxjctWK6GYNlS0Wpg" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:32px;">The Solution</span></h2></div>
<div data-element-id="elm_itpNCoif8jBuL3WGMm4bag" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p></p><div><p>Hellopeter is the largest, most trustworthy review platform in South Africa. It gives all companies a fair, fighting chance to prove their integrity, and gives customers a voice to be heard by everyone, including potential customers.&nbsp;</p><p><br/></p><p>Hellopeter gave us the opportunity to build a trustworthy reputation online from the ground up through dedication to each and every customer. </p><blockquote><p><span><em>We put in the hours and worked for years, treating customers with the highest regard; and our customers rewarded us for it by sharing their experiences on Hellopeter.</em></span></p></blockquote></div><p></p></div><blockquote><p></p></blockquote></div><p></p></div>
</div><div data-element-id="elm_duwVSDab6-Iwvy_TtulISQ" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_duwVSDab6-Iwvy_TtulISQ"] .zpimage-container figure img { width: 1310px ; height: 741.79px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-roundcorner zpimage-space-none " src="/Host%20Africa.webp" size="fit" alt="How HOSTAFRICA earned their number one spot in the ISP industry" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_aTzlEILC6M5H-0TXErGSlw" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:32px;">The Results</span></h2></div>
<div data-element-id="elm_0Zq2olT8CQdHc00Volhf8w" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><h3></h3><span><div><p>We have earned the #1 spot in the ISP industry and built a trustworthy reputation online. Our public presence has expanded exponentially. Most of our searches online are brand name searches, meaning they are looking for us directly. <strong>Our brand name is now our biggest marketer thanks to word-of-mouth.</strong></p><p><strong><br/></strong></p><p>Furthermore, we know even a single bad review could deter a potential customer, so customer reviews hold us accountable whenever we fall short of our standard and push us to constantly be better, as well as give us the opportunity to make things right with customers we let down. This benefits everyone involved.</p></div><strong></strong></span><p></p></div><p></p></div>
</div><div data-element-id="elm_q8r7LRzPQixIYB8tDNaKrA" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p><br/></p></div>
</div></div></div></div></div><div data-element-id="elm_qJg68N3ZLRK5B7a2Ex-Axw" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_FqNn2FGpVlI4JGNtP05kgg" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_mwpqdgbHG6jVvu1Wf38EHg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-6 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_hmczWdnTqKyV7Zl9cKz2Zg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><h6><span style="font-weight:bold;">RELATED ARTICLES</span></h6></div>
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            theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/files/Blog%20Post%20Assets/Most%20Common%20Black%20Friday%20Complaints%20and%20How%20to%20Solve%20Them/B2B%20Blog%201%20-%20Why%20Poor%20Customer%20Experience%20-3-.jpg" size="custom" data-lightbox="true"/></picture></span></figure><div class="zpimage-text zpimage-text-align-left zpimage-text-align-mobile-left zpimage-text-align-tablet-left " data-editor="true"><h6><span><div></div></span></h6><h5 style="font-weight:300;">Why Black Friday Customer Experience Beats The Discounts</h5></div>
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            theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/files/Blog%20Post%20Assets/Most%20Common%20Black%20Friday%20Complaints%20and%20How%20to%20Solve%20Them/Blog%20Header%20-%20Super%20Communications%20x%20Hellopeter%20Business%20Rev%20-1-.webp" size="custom" data-lightbox="true"/></picture></span></figure><div class="zpimage-text zpimage-text-align-left zpimage-text-align-mobile-left zpimage-text-align-tablet-left " data-editor="true"><h5><span>How Super Communications Got to Rank #1 in 3 Industries on Hellopeter</span></h5></div>
</div></div></div><div data-element-id="elm_vXXQ500ZFan3jRHvti_T4A" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-6 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_vXXQ500ZFan3jRHvti_T4A"].zpelem-col{ margin-block-start:24px; } </style><div data-element-id="elm_ONOqgWyAJGFYJnKlOxUljA" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><h6><span style="font-weight:bold;">UP NEXT</span></h6></div>
</div><div data-element-id="elm_u9llp1sJnYKHeDiuZsDOuQ" data-element-type="divider" class="zpelement zpelem-divider "><style type="text/css"></style><style></style><div class="zpdivider-container zpdivider-line zpdivider-align-center zpdivider-align-mobile-center zpdivider-align-tablet-center zpdivider-width100 zpdivider-line-style-solid "><div class="zpdivider-common"></div>
</div></div><div data-element-id="elm_1tkTlvHAGZBA_U4-EIWRsg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><h4><span style="font-size:32px;">7&nbsp; THINGS CUSTOMERS CHECK ONLINE BEFORE BUYING FROM YOU THIS BLACK FRIDAY</span></h4></div>
</div><div data-element-id="elm_hpFKztEW7GFbWNjDgBl0kg" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_hpFKztEW7GFbWNjDgBl0kg"] .zpimage-container figure img { width: 588px ; height: 330.75px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="left" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-left zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
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</div></div></div></div></div><div data-element-id="elm_qsQWh5TAcB8CYlSYcB1VOw" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_TTFmrqvH2zbsk3Q_TuilEw" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_9hbSUd3qGK6tgbZgh_Vm-A" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_nGKRuNWWO00s3ge2c3TF_A" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p><br/></p></div>
</div><div data-element-id="elm_gc2DUjhxLkKJ6BY1-gq-tg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p><br/></p></div>
</div><div data-element-id="elm_doUvvLt7Mh98GskpWqO8dQ" data-element-type="codeSnippet" class="zpelement zpelem-codesnippet "><div class="zpsnippet-container"><template id="tmpl"><link rel="stylesheet" href="/site/stylesheets/template_theme.min.css"/><style> /* --- YOUR EXISTING CSS --- */ .subscribe_section { text-align: center; padding: 0px 0 80px 0; } .subscribe_section h3 strong { font-weight: 700 !important; } .subscribe_section .form-group { position: relative; margin: 20px auto 0 auto; } .subscribe_section .form-group svg { width: 20px; height: auto; position: absolute; fill: #3483f4; left: 16px; top: 15px; } .subscribe_section .form-group .form-control { height: 50px; padding: 0 20px 0 46px; min-width: 320px; margin-right: 15px; box-shadow: 0 0 30px 0 rgba(0, 0, 0, 0.07); border: 1px solid #b8c4cf; } .subscribe_section .form-group .btn { height: 50px; line-height: 46px; padding: 0; width: 240px; font-size: 18px; transition: all 0.3s ease-out; } .subscribe_section .form-group .btn:hover { border-radius: 40px; } .show_border { padding: 0 0 20px 0; } .show_border .form_wrap { border-bottom: 1px solid #ccc; padding-bottom: 80px; max-width: 700px; margin: 0 auto; } .increase_sales_modal .modal-dialog { max-width: 1200px; vertical-align: middle; } .increase_sales_modal .increase_sales_hedding .close { position: absolute; top: 4px; font-size: 37px; font-weight: 100; color: #878787; cursor: pointer; right: 14px; z-index: 9; } .increase_sales_modal .modal-content { border: 0; border-radius: 0; outline: 0; } .increase_sales_modal .modal-content .form-wrapper-popup { padding: 20px 0; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title { padding-top: 24px; } .increase_sales_modal .trusted-by-title h2 strong { font-weight: 700; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 38px; line-height: 48px; margin-bottom: 10px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title p { font-size: 18px; color: #58595b; font-weight: 400; line-height: 25.2px; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .hs-form-field { margin-bottom: 15px; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .input input { width: 100%; padding: 15px 15px 15px 15px; border: 1px solid #dbdbdb; border-radius: 5px; box-shadow: 0 6px 23px rgba(0, 0, 0, 0.062); line-height: 20.16px; font-size: 14.4px; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .input input.error { border-color: #ff3860 !important; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .input input:focus { border: 1px solid #404040; outline: unset; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private label { display: none; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private ul { padding: 0; margin: 0; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private ul.hs-error-msgs li { list-style: none; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private ul.hs-error-msgs li .hs-error-msg { font-size: 13px; color: #ff4040; font-weight: 500; width: 100%; display: block; } .increase_sales_modal .modal-content .form-wrapper-popup .hs-form-private .hs-button { width: 100%; padding: 14px 0 14px 0; background-color: #263583; color: #fff; font-size: 18px; font-weight: 600; border-radius: 5px; } .increase_sales_modal .logo-wrapper { padding: 40px 0 0; } .increase_sales_modal .logo-wrapper .trusted-by-title h2 { font-size: 25px; line-height: 33px; margin-bottom: 50px; text-align: center; } .increase_sales_modal .logo-wrapper .logos-wrapper { display: flex; flex-wrap: wrap; position: relative; padding: 0 20px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup { width: 33.33%; text-align: center; position: relative; min-height: 52px; display: flex; align-items: center; border: 1px solid #eaeaea; border-left: 0; border-right: 0; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a { text-align: center; width: 100%; padding: 22px 30px 22px 30px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a img { max-width: 100%; height: auto; border: 0; -ms-interpolation-mode: bicubic; vertical-align: bottom; } .increase_sales_modal .logo-wrapper .logos-wrapper::before { content: ''; width: 1px; background-color: #eaeaea; height: 108%; position: absolute; left: 200px; right: 0; top: -4%; } .increase_sales_modal .logo-wrapper .logos-wrapper::after { content: ''; width: 1px; background-color: #eaeaea; height: 108%; position: absolute; right: 200px; top: -4%; } .increase_sales_modal .modal-body { padding: 40px; } .increase_sales_modal .modal-body .container { padding: 0; } @media screen and (max-width: 991px) { .subscribe_section { text-align: center; padding: 20px 20px 20px 20px; } .subscribe_section h3 strong { font-weight: 700; } .increase_sales_modal { padding: 0px; } .increase_sales_modal .modal-content .form-wrapper-popup { padding: 40px 20px 30px 20px; } .increase_sales_modal .modal-dialog { max-width: 100%; top: 0; right: 0; margin: 0; width: 100%; } .increase_sales_modal .logo-wrapper .logos-wrapper::before { display: none; } .increase_sales_modal .logo-wrapper .logos-wrapper::after { display: none; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a img { max-width: 85px; height: 50px; object-fit: contain; } .increase_sales_modal .logo-wrapper { padding: 30px 0 0; } .increase_sales_modal .trusted-by-title h2 strong { font-weight: 700; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 26px; line-height: 36px; margin-bottom: 10px; } .increase_sales_modal { padding-right: 0px !important; } .increase_sales_modal .modal-body { padding: 30px 10px 30px 10px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 24px; line-height: 32px; } } @media screen and (max-width: 680px) { .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title h2 { font-size: 30px; line-height: 40px; margin-bottom: 10px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title p br { display: none; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a { text-align: center; width: 100%; padding: 15px 20px 15px 20px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup a img { max-width: 100%; height: auto; object-fit: unset; } .increase_sales_modal .increase_sales_hedding .close { right: 15px; font-weight: 400; } .increase_sales_modal .logo-wrapper { padding: 20px 10px 20px; } .subscribe_section { padding: 20px 5px 20px 5px !important; } .subscribe_section .form_wrap h3 { font-size: 22px; line-height: 28px; } .subscribe_section .form-group { width: 100%; } .subscribe_section .form-group .form-control { min-width: 100%; margin-right: 0; } .subscribe_section .form-group .btn { margin-top: 10px; width: 100% !important; font-size: 16px !important; } .subscribe_section .form-group .form-control { padding: 0 15px 0 46px; min-width: 100%; margin-right: 0; } .increase_sales_modal .modal-content .form-wrapper-popup .logo_img img { width: 140px; } .increase_sales_modal .modal-content .form-wrapper-popup .trusted-by-title p { font-size: 14px; line-height: 24px; } .increase_sales_modal .logo-wrapper .logos-wrapper .logo-box-popup { width: 50%; } } /* --- REQUIRED FIXES FOR SHADOW DOM --- */ /* 1. Manually handle the display when 'show' class is added */ .modal.show { display: block !important; padding-right: 17px; overflow-x: hidden; overflow-y: auto; background: rgba(0, 0, 0, 0.5); /* Dim background here instead of separate backdrop if simpler */ } /* 2. Optional: Custom backdrop styles if you want a separate backdrop div */ .custom-backdrop { display: none; position: fixed; top: 0; left: 0; width: 100vw; height: 100vh; background-color: #000; z-index: 1040; opacity: 0; transition: opacity 0.15s linear; } .custom-backdrop.show { display: block; opacity: 0.5; } .increase_sales_modal #formThankYou { font-size: 0.9rem !important; display: none; } </style><div class="subscribe_section"><div class="container"><div class="form_wrap"><h3>Find out how we can <strong> help your business grow.</strong></h3><div class="form-inline"><div class="form-group"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path
								d="M64 96c-17.7 0-32 14.3-32 32v39.9L227.6 311.3c16.9 12.4 39.9 12.4 56.8 0L480 167.9V128c0-17.7-14.3-32-32-32H64zM32 207.6V384c0 17.7 14.3 32 32 32H448c17.7 0 32-14.3 32-32V207.6L303.3 337.1c-28.2 20.6-66.5 20.6-94.6 0L32 207.6zM0 128C0 92.7 28.7 64 64 64H448c35.3 0 64 28.7 64 64V384c0 35.3-28.7 64-64 64H64c-35.3 0-64-28.7-64-64V128z"/></svg><input class="form-control" type="email" placeholder="Enter your email"/><a class="btn btn-primary increase_sales_link" id="open-btn" href="#">REQUEST DEMO</a></div>
</div></div></div></div><div id="custom-backdrop" class="custom-backdrop"></div><div class="modal fade increase_sales_modal" id="popup-content" tabindex="-1" role="dialog" aria-labelledby="increase_sales" aria-hidden="true"><div class="modal-dialog" role="document"><div class="modal-content"><div class="modal-body"><div class="container"><div class="row"><div class="increase_sales_hedding"><h5 class="close close_btn" id="close-btn" aria-label="Close"><span aria-hidden="true">&times;</span></h5></div>
<div class="col-lg-6"><div class="form-wrapper-popup"><div class="logo_img"><img src="/site/img/logo%20-1-.svg" alt="logo"/></div>
<div class="trusted-by-title"><h2>Does Your Business <strong>Want to Increase Sales?</strong></h2><p> Schedule a call with one of our brand strategists to find out how your business can attract customers more easily. </p></div>
<div><span
											id="hs_cos_wrapper_widget_1673108372988_"
											class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_form" data-hs-cos-general-type="widget" data-hs-cos-type="form"><h3
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												class="hs_cos_wrapper form-title" data-hs-cos-general-type="widget_field" data-hs-cos-type="text"></h3><div id="hs_form_target_form_977934025"><p id="formThankYou">Thanks for submitting the form.</p><form
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													enctype="multipart/form-data"
													id="zohoForm"
												><input type="hidden" name="zf_referrer_name" value=""/><!-- To Track referrals , place the referrer name within the " " in the above hidden input field --><input type="hidden" name="zf_redirect_url" value=""/><!-- To redirect to a specific page after record submission , place the respective url within the " " in the above hidden input field --><input type="hidden" name="zc_gad" value=""/><!-- If GCLID is enabled in Zoho CRM Integration, click details of AdWords Ads will be pushed to Zoho CRM --><div class="zf-templateWrapper"><div class="zf-subContWrap zf-topAlign"><ul><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="SingleLine"
																				checktype="c1"
																				value=""
																				maxlength="255"
																				fieldType="1"
																				placeholder="First name"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="SingleLine1"
																				checktype="c1"
																				value=""
																				maxlength="255"
																				fieldType="1"
																				placeholder="Last name"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine1_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="SingleLine2"
																				checktype="c1"
																				value=""
																				maxlength="255"
																				fieldType="1"
																				placeholder="Business name"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine2_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="SingleLine3"
																				checktype="c1"
																				value=""
																				maxlength="255"
																				fieldType="1"
																				placeholder="Job title"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="SingleLine3_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv"><span class="input"><input
																				type="text"
																				name="Email"
																				checktype="c5"
																				value=""
																				maxlength="255"
																				fieldType="9"
																				placeholder="Email address"/></span><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="Email_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div><div class="zf-tempFrmWrapper zf- zf-small hs-form-field"><label class="zf-labelName"></label><div class="zf-tempContDiv zf-phonefld"><div class="zf-phwrapper zf-phNumber"><span class="input"><input
																					type="text"
																					compname="PhoneNumber"
																					name="PhoneNumber_countrycode"
																					maxlength="20"
																					checktype="c7"
																					value=""
																					phoneFormat="1"
																					isCountryCodeEnabled="false"
																					fieldType="11"
																					id="international_PhoneNumber_countrycode"
																					valType="number"
																					phoneFormatType="2"
																					placeholder="Phone number"/><label>Number</label></span><div class="zf-clearBoth"></div>
</div><ul class="no-list hs-error-msgs inputs-list" role="alert"><li><label
																					style="display: none" id="PhoneNumber_error" class="hs-error-msg hs-main-font-element">Invalid value</label
																				></li></ul></div>
<div class="zf-clearBoth"></div></div></ul></div><input type="submit" class="hs-button" value="REQUEST DEMO"/></div>
</form></div></span></div></div></div><div class="col-lg-6"><div class="logo-wrapper"><div class="trusted-by-title"><h2><strong>15,000 businesses</strong> of all sizes trust Hellopeter</h2></div>
<div class="logos-wrapper"><div class="logo-box-popup"><a><img src="/site/img/Image%20385.webp" alt="Image 385"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/lodmutual.png" alt="lodmutual"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/FNB-Logo.png" alt="FNB-Logo"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/miway-logo.png" alt="miway-logo"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Image%20387.webp" alt="Image 387"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/pick-n-play-2x.png" alt="pick-n-play@2x"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/ikhokha_logo_small.jpg" alt="ikhokha_logo_small"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Image%20390.png" alt="Image 390"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/execumove_logo_trans-logo.png" alt="execumove_logo_trans-logo"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/1280px-Coca-Cola_logo.svg.png" alt="1280px-Coca-Cola_logo.svg"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/affinity%20health.png" alt="affinity health"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Howler-Logo-Gradient-2.png" alt="Howler-Logo-Gradient-2"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/logo_yoco-2x.webp" alt="logo_yoco@2x"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/fancycars.png" alt="fancycars"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/outsurance%20-1-.png" alt="outsurance (1)"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/hostafrica-logo.png" alt="hostafrica-logo"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/pineapple-logo-smaller.png" alt="pineapple-logo-smaller"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/naked-insurance-logo-small.jpg" alt="naked-insurance-logo-small"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/national%20debt%20advisors.png" alt="national debt advisors"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Isabella-Garcia.png" alt="Isabella-Garcia"/></a></div>
<div class="logo-box-popup"><a><img src="/site/img/Drone-world-logo.jpg" alt="Drone-world-logo"/></a></div>
</div></div></div></div></div></div></div></div></div></template><script>
	customElements.define(
		'custom-dialog',
		class extends HTMLElement {
			constructor() {
				super();
				// --- CONSTANTS ---
				this.PARAM_NAME = 'reqDemoSuccess';
				this.COOKIE_NAME = 'reqDemoSubmitted';
				this.zf_MandArray = ['SingleLine', 'SingleLine1', 'SingleLine2', 'SingleLine3', 'Email', 'PhoneNumber_countrycode'];
				this.zf_FieldArray = ['SingleLine', 'SingleLine1', 'SingleLine2', 'SingleLine3', 'Email', 'PhoneNumber_countrycode'];

				// Regex Setup
				const regexArray = this.zf_SetDateAndMonthRegexBasedOnDateFormate('dd-MMM-yyyy');
				this.zf_DateRegex = new RegExp(regexArray[0]);
				this.zf_MonthYearRegex = new RegExp(regexArray[1]);
			}

			connectedCallback() {
				const shadow = this.attachShadow({ mode: 'open' });
				shadow.appendChild(tmpl.content.cloneNode(true));
				this.shadow = shadow; // Store reference for methods to use

				// 1. Logic: URL Params & Cookies (Replaces $(document).ready)
				this.checkUrlAndCookies();

				// 2. Logic: Modal Open/Close
				this.setupModalEvents();

				// 3. Logic: Form Submission
				const form = shadow.getElementById('zohoForm');
				if (form) {
					form.addEventListener('submit', (e) => {
						// 1. Validation Logic
						if (!this.zf_ValidateAndSubmit()) {
							// If invalid, STOP everything.
							e.preventDefault();
						} else {
							// 2. If valid, do NOTHING here.
							// Let the browser proceed with the standard form submission
							// to the 'action' URL you just added.
							console.log('Valid. Submitting to Zoho...');
						}
					});
				}
			}

			// --- HELPER METHODS ---

			setupModalEvents() {
				const openBtn = this.shadow.getElementById('open-btn');
				const closeBtn = this.shadow.getElementById('close-btn');
				const modal = this.shadow.getElementById('popup-content');
				const backdrop = this.shadow.getElementById('custom-backdrop');

				const toggle = (show) => {
					const action = show ? 'add' : 'remove';
					modal.classList[action]('show');
					backdrop.classList[action]('show');
					document.body.style.overflow = show ? 'hidden' : '';
				};

				if (openBtn)
					openBtn.addEventListener('click', (e) => {
						e.preventDefault();
						toggle(true);
					});
				if (closeBtn) closeBtn.addEventListener('click', () => toggle(false));

				// Auto-open if success param was found (handled in checkUrlAndCookies)
				this.openModal = () => toggle(true);
			}

			checkUrlAndCookies() {
				const currentUrl = new URL(window.location.href);
				const hasParam = currentUrl.searchParams.has(this.PARAM_NAME);
				const hasCookie = this.getCookie(this.COOKIE_NAME);

				const form = this.shadow.getElementById('zohoForm');
				const thankYouContainer = this.shadow.getElementById('formThankYou');

				if (hasParam && hasCookie) {
					if (form) form.style.display = 'none';
					if (thankYouContainer) thankYouContainer.style.display = 'block';
					// Delay slightly to ensure DOM is ready
					setTimeout(() => this.openModal(), 100);
				}

				if (hasParam) {
					currentUrl.searchParams.delete(this.PARAM_NAME);
					window.history.replaceState(null, null, currentUrl);
				}

				if (hasCookie) {
					this.deleteCookie(this.COOKIE_NAME);
				}
			}

			// --- VALIDATION LOGIC (Refactored for Shadow DOM) ---

			zf_ValidateAndSubmit() {
				if (this.zf_CheckMandatory()) {
					if (this.zf_ValidCheck()) {
						// Validation passed - Logic for success
						const currentUrl = new URL(window.location.href);
						currentUrl.searchParams.append(this.PARAM_NAME, 'true');

						const redirectInput = this.shadow.querySelector('input[name="zf_redirect_url"]');
						if (redirectInput) redirectInput.value = currentUrl.toString();

						this.setCookie(this.COOKIE_NAME, 'true', 5);
						return true;
					}
				}
				return false;
			}

			zf_CheckMandatory() {
				for (let i = 0; i < this.zf_MandArray.length; i++) {
					const name = this.zf_MandArray[i];
					// CRITICAL: Look in Shadow DOM
					const fieldObj = this.shadow.querySelector(`[name="${name}"]`);

					if (fieldObj) {
						if (fieldObj.tagName === 'SELECT') {
							if (fieldObj.value === '-Select-') {
								fieldObj.focus();
								this.zf_ShowErrorMsg(name);
								return false;
							}
						} else if (fieldObj.type === 'checkbox' || fieldObj.type === 'radio') {
							// Checkbox logic omitted for brevity but follows same pattern
						} else {
							// Text inputs
							if (fieldObj.value.trim().length === 0) {
								fieldObj.focus();
								this.zf_ShowErrorMsg(name);
								return false;
							}
						}
					}
				}
				return true;
			}

			zf_ValidCheck() {
				let isValid = true;
				for (let ind = 0; ind < this.zf_FieldArray.length; ind++) {
					const name = this.zf_FieldArray[ind];
					const fieldObj = this.shadow.querySelector(`[name="${name}"]`);

					if (fieldObj) {
						const checkType = fieldObj.getAttribute('checktype');

						if (checkType === 'c5') {
							// Email
							if (!this.zf_ValidateEmailID(fieldObj)) {
								this.zf_ShowErrorMsg(name);
								isValid = false;
								return false; // Fail fast
							}
						} else if (checkType === 'c7') {
							// Phone
							if (!this.zf_ValidatePhone(fieldObj)) {
								this.zf_ShowErrorMsg(name);
								isValid = false;
								return false;
							}
						}
						// Add other types (c2, c3, c4...) here as needed
					}
				}
				return isValid;
			}

			zf_ShowErrorMsg(uniqName) {
				// Hide all errors first
				this.zf_FieldArray.forEach((name) => {
					const err = this.shadow.getElementById(name + '_error');
					if (err) err.style.display = 'none';
				});
				// Show specific error
				const targetErr = this.shadow.getElementById(uniqName + '_error');
				if (targetErr) targetErr.style.display = 'block';
			}

			zf_ValidateEmailID(elem) {
				const emailValue = elem.value;
				if (!emailValue) return true;
				const emailExp = /^[\w]([\w\-.+&'/]*)@([a-zA-Z0-9]([a-zA-Z0-9-]{0,61}[a-zA-Z0-9])?\.)+[a-zA-Z]{2,22}$/;
				return emailExp.test(emailValue.trim());
			}

			zf_ValidatePhone(inpElem) {
				// Simplified Phone Regex Logic from your script
				const ZFPhoneRegex = {
					PHONE_INTE_ALL_REG: /^[+]{0,1}[()0-9-. ]+$/,
					PHONE_CONT_CODE_REG: /^[+][0-9]{1,4}$/,
				};
				const fieldInpVal = inpElem.value.trim();
				if (!fieldInpVal) return true;

				// Logic matching your script's phoneFormat=1
				// (Assumed standard config)
				return ZFPhoneRegex.PHONE_INTE_ALL_REG.test(fieldInpVal);
			}

			// --- UTILS (Cookies/Regex) ---

			setCookie(name, value, minutes) {
				let date = new Date();
				date.setTime(date.getTime() + minutes * 60 * 1000);
				let expires = '; expires=' + date.toUTCString();
				document.cookie = name + '=' + (encodeURIComponent(value) || '') + expires + '; path=/';
			}

			getCookie(name) {
				var value = '; ' + document.cookie;
				var parts = value.split('; ' + name + '=');
				if (parts.length === 2) return parts.pop().split(';').shift();
				return null;
			}

			deleteCookie(name) {
				document.cookie = name + '=; expires=Thu, 01 Jan 1970 00:00:00 UTC; path=/;';
			}

			zf_SetDateAndMonthRegexBasedOnDateFormate(dateFormat) {
				// Your original huge regex logic condensed
				if (dateFormat === 'dd-MMM-yyyy') {
					return [
						'^(([0][1-9])|([1-2][0-9])|([3][0-1]))[-](Jan|Feb|Mar|Apr|May|Jun|Jul|Aug|Sep|Oct|Nov|Dec|JAN|FEB|MAR|APR|MAY|JUN|JUL|AUG|SEP|OCT|NOV|DEC)[-](?:(?:19|20)[0-9]{2})$',
						'^(Jan|Feb|Mar|Apr|May|Jun|Jul|Aug|Sep|Oct|Nov|Dec|JAN|FEB|MAR|APR|MAY|JUN|JUL|AUG|SEP|OCT|NOV|DEC)[-](?:(?:19|20)[0-9]{2})$',
					];
				}
				return [];
			}
		}
	);
</script><custom-dialog/></div>
</div></div></div></div></div></div> ]]></content:encoded><pubDate>Mon, 29 Dec 2025 13:57:23 +0000</pubDate></item></channel></rss>